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| Viewing: https://docs.stripe.com/payments/mondu | [Back] [Original] |
Mondu is a European company offering innovative payment solutions for B2B commerce. It lets businesses and marketplaces offer their customers invoice payment with 30 days of net terms. Customers that select Mondu are redirected to Mondus site for a credit check, and return to your website to complete the order. You get paid immediately.
Interested in getting early access to Mondu?
To learn more or get early access, enter your email address below. We'll work with you to determine your eligibility and add you to the waitlist if you qualify.
Below is a demonstration of the Mondu payment flow from your checkout page:
You dont have to integrate Mondu and other payment methods individually. If you use our front-end products, Stripe automatically determines the most relevant payment methods to display. Go to the Stripe Dashboard and enable Mondu. To get started with one of our hosted UIs, follow a quickstart:
The following Stripe products also let you add Mondu from the Dashboard:
If your integration requires manually listing payment methods, learn how to configure Mondu.
The maximum charge limit is 19,999.99 EUR or the equivalent for other supported currencies.
In addition to the categories of goods or services sold and businesses restricted from using Stripe overall, the following categories are prohibited from using Mondu:
Mondu has a claims process that allows transaction disputes. Customers can open disputes for cases of suspected fraud, double payments, or a difference between an order and a transaction amount. Customers can initiate a dispute within 120 calendar days of the transaction.
After the customer initiates a dispute, Stripe notifies you using:
charge.dispute.created event (if your integration is set up to receive webhooks)Stripe holds back the disputed amount from your balance until Mondu resolves the dispute.
We request that you upload compelling evidence proving that you fulfilled the purchase order using the Stripe Dashboard. This evidence can include the:
To handle disputes programmatically, respond to disputes using the API.
This information helps Mondu determine whether a dispute is valid. Make sure the evidence you provide contains as much detail as possible from what the customer provided at checkout. You must submit the requested information within 15 calendar days. If Mondu resolves the dispute with you winning, we return the disputed amount to your Stripe balance. If Mondu rules in favor of the customer, the disputed amount stays with the customer.
Mondu supports full and partial refunds.
Stripe notifies you of the final refund status using the refund.updated or refund.failed webhook event. When a refund succeeds, the Refund objects status transitions to succeeded. If a refund fails (the Refund objects status transitions to failed), then we return the amount to your Stripe balance, and you must arrange an alternative way of providing your customer with a refund.
You can create Mondu payments in the currencies that map to your country. The default local currency for Mondu is eur.
| Currency | Countries |
|---|---|
| eur | Germany, Netherlands, France, Finland, Austria, Italy, Spain, Belgium, Poland, Norway, Denmark, Sweden, Switzerland |
| chf | Switzerland |
| gbp | United Kingdom |
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