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      1. Elevator Outages
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Navigate to...

1. Need to Report a Facilities Issue?
   1. About Facilities Management
   2. Custodial Services
   3. Landscaping and Grounds Services
   4. Recycling & Waste Management
      1. Special Materials Recycling
   5. Service and Maintenance
      1. Elevator Outages
   6. Special Events Services
   7. Facilities Service Center
      1. Financial and Billing Procedures

1. Home
2. Need to Report a Facilities Issue?
3. Service and Maintenance
4. Elevator Outages

Elevator Outages

Georgetown University is committed to ensuring that our campuses are accessible to community members and visitors as part of our commitment to justice and the common good. There are a significant number of elevators that assist university community members in navigating the Hilltop and Capitol campuses. Occasionally, elevators are taken offline for repair or testing. This site describes resources for navigating and staying aware of elevator outages on our campuses.

Report an Elevator Outage

Elevator outages are considered an emergency. If you are stuck in an elevator or need to report an outage, please use the following emergency notification processes:

Hilltop Campus

Contact GUPD at 202-687-4343. When reporting an outage, it is preferred that you call the Facilities Service Center, which can be reached 24/7 at 202-687-3432. Alternatively, outage reports can be emailed to facilities@georgetown.edu.

Capitol Campus

Contact DPS at (202) 662-9325. When reporting an outage, it is preferred that you call the Capitol Campus Facilities during office hours at 202-662-9330 to report any issues immediately. Alternatively, outage reports can be emailed to capfm-parking@georgetown.edu.

Accessible Pathways

The Georgetown University interactive campus map includes a layer of accessible pathways. The map notes the locations of all Main and Medical Center campus elevators, and can assist with route planning.

Receive Notifications

There are occasional maintenance and testing issues that put campus elevators out of service for a period of time. Most of these outages are only for a few hours. When the only accessible elevator(s) serving a university space are expected to be unusable for 24 hours or more, the university will post an elevator outage notification on this page.