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Klaviyo|Trust Center

Everything you need to complete your security review is here. Browse documents, certifications, and compliance details with confidence. Our Trust Center is regularly updated to reflect the latest audit results, and subprocessor disclosures.

4 Documents

30 FAQs

6 Badges

Quick links

Badges

SOC 2 Type II
ISO 27001
ISO 27017
PCI:DSS
GDPR
CCPA

Quick Summary

One or more annual third-party audit(s)

Has a formal mobile device management (MDM) program

Annual third-party penetration testing

Has a disaster recovery plan

Has cyber insurance

Will enter into a DPA

Uses a centralized IAM solution (SSO) to manage employee access

Documents & Knowledge Base FAQs

Documents4

Knowledge Base FAQs30

Featured Documents

Klaviyo Letter of Attestation 2025

Klaviyo Information Security Policy

Klaviyo 2025 Type 2 SOC 2

View all documents

Subprocessors25

Subprocessor
Location of Processing
Usage Details
A

Ada

United States
Customer Service Automation

Amazon

United States
Cloud Hosting Provider

Anthropic

Asia, Australia, Europe, United States
AI Features and Functionality; Customer Support

Chronosphere, A Palo Alto Networks Company

United States
Data Analysis

Cloudflare

European Economic Area, United States, Other Locations as required
Web Application Firewall

Concentrix

Costa Rica, Philippines, Poland
Customer Support

Dropbox

United States, India
File Hosting for Professional Services and Enablement

El Camino Technologies

United States
Content Moderation

Fivetran

United States
Automated Data Movement

Glean

United States
Customer Support

infobip.com

Bosnia and Herzegovina, Brazil, Colombia, Croatia, India, Indonesia, Malaysia, Mexico, Philippines, Thailand, United Kingdom, United States
Communications Services

Loom

United States
Call Recording Customer Support (Customer Optional)

MaestroQA

United States
Customer Support Quality Assurance

Mailgun

United States
Email Review and Analysis
M

Meta

Denmark, Ireland, United States, Singapore, Sweden
WhatsApp Messaging

Microsoft

Costa Rica, Poland, United States
Windows Virtual Desktops Cloud Infrastructure for Customer Support

OpenAI

United States
AI Features and Functionality; Customer Support

SendGrid

United States
Email Delivery

SendSafely

United States
File Sharing Encryption Platform (Customer Optional)

Sentry

United States
Error Logging

Snowflake

United States
Data Analysis

Splunk

United States
Logging Tool

Statsig

United States
Product Feature Management

Twilio

United States
Communications Services

Zendesk

Australia, Argentina, Brazil, Canada, Japan, Mexico, Philippines, Singapore, United Kingdom, United States
Customer Support
Show All
Last updated May 15, 2026. Subscribe to get notification updates.
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