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AI Agent and AI Translation for Customer Support Teams | Lingpad

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AI-Powered Support Suite

for Modern Teams

AI Translation

From customer conversations to knowledge base content, Lingpads AI Translation helps support teams deliver fast and accurate multilingual support across tickets, chats, and help articles without changing their workflow.


Built for modern support platforms like Zendesk, Intercom, and HubSpot, Lingpad enables teams to respond instantly in every language while maintaining context, consistency, and brand tone across global customer interactions.

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AI Agent

More than automation, Lingpads AI Agent works like a real teammate by handling support queries end to end across tickets and chats. It understands context, retrieves the right information, and delivers fast, brand-aligned responses so teams can reduce workload while maintaining high-quality customer support at scale.

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AI Copilot

Coming Soon!

Lingpads AI Copilot supports agents in real time by suggesting replies, surfacing relevant knowledge, and guiding next steps across conversations. It helps teams resolve issues faster, stay consistent with brand tone, and handle support workflows more efficiently with confidence.

Our Clients

Trusted by enterprise customer

support teams worldwide at scale

Integration

Your entire tech stack.
Fully integrated.

Your entire tech stack.
Fully integrated.

Your entire tech stack.
Fully integrated.

Explore All Integrations

The #1 AI Platform For Customer Support Teams

The #1 AI Platform For Customer Support Teams

The #1 AI Platform For Customer Support Teams

Security

Enterprise-grade security and compliance, built in

Lingpad is designed to meet enterprise security and compliance requirements. With ISO 27001 certification, GDPR compliance, and strong data protection practices, enterprises can deploy AI across customer support workflows with confidence.

Enterprise-grade security and compliance

Lingpad is ISO 27001 certified and GDPR compliant, designed to meet enterprise security and compliance requirements across the entire platform, including AI Translation, AI Copilot, and AI Agents.

Content for Your data, under your control

Customer data stays within your configured workflows and AI capabilities. Lingpad never trains external models on your data, ensuring privacy, control, and enterprise-grade governance.

Data encryption

All data processed by Lingpad is encrypted in transit and at rest, helping protect sensitive information across customer support workflows and AI capabilities.

Secure integrations

Lingpad offers secure, authenticated integrations with leading support platforms, enabling enterprises to deploy AI across existing support systems with confidence.

Security

Enterprise-grade security and compliance, built in

Lingpad is designed to meet enterprise security and compliance requirements. With ISO 27001 certification, GDPR compliance, and strong data protection practices, enterprises can deploy AI across customer support workflows with confidence.

Enterprise-grade security and compliance

Lingpad is ISO 27001 certified and GDPR compliant, designed to meet enterprise security and compliance requirements across the entire platform, including AI Translation, AI Copilot, and AI Agents.

Content for Your data, under your control

Customer data stays within your configured workflows and AI capabilities. Lingpad never trains external models on your data, ensuring privacy, control, and enterprise-grade governance.

Data encryption

All data processed by Lingpad is encrypted in transit and at rest, helping protect sensitive information across customer support workflows and AI capabilities.

Secure integrations

Lingpad offers secure, authenticated integrations with leading support platforms, enabling enterprises to deploy AI across existing support systems with confidence.

Security

Enterprise-grade security and compliance, built in

Lingpad is designed to meet enterprise security and compliance requirements. With ISO 27001 certification, GDPR compliance, and strong data protection practices, enterprises can deploy AI across customer support workflows with confidence.

Enterprise-grade security and compliance

Lingpad is ISO 27001 certified and GDPR compliant, designed to meet enterprise security and compliance requirements across the entire platform, including AI Translation, AI Copilot, and AI Agents.

Content for Your data, under your control

Customer data stays within your configured workflows and AI capabilities. Lingpad never trains external models on your data, ensuring privacy, control, and enterprise-grade governance.

Data encryption

All data processed by Lingpad is encrypted in transit and at rest, helping protect sensitive information across customer support workflows and AI capabilities.

Secure integrations

Lingpad offers secure, authenticated integrations with leading support platforms, enabling enterprises to deploy AI across existing support systems with confidence.

Testimonials

Our Customers Speak For Us

Intercom Inbox

Having utilized Lingpad for over a year, we are highly satisfied with its functionality and user-friendly interface. The service consistently introduces new features and enhances the system, streamlining our workflow, optimizing time management, and, most importantly, significantly reducing operational costs. Lingpad exemplifies the perfect balance of value and efficiency

Bella Joom

Back Office Operator

Lingpad has been a great solution for translating Zendesk support tickets for our team. The integration is reliable, and it's easy to use. One thing I'd recommend is to disable automatic translation, which is enabled by default. This allows you to preview replies before sending without losing the message the agent originally typed and also gives you the opportunity to insert and pre-translated macros to avoid paying to translate common replies multiple times.

Chad Mathis

I was looking for a translation tool to accurately translate texts and messages into the desired language, and Im glad to have found Lingpad on the marketplace. Lingpad is exceptional in translation quality, and their team goes above and beyond to meet customer needs. They deliver on time and keep their promise by truly listening to their clients. I highly recommend Lingpad to any organization and will use it for my future projects.

Kiran Vangaru

Head of Customer Support

Zendesk Support

The Lingpad team have been really approachable, and have understood our needs well. The support has been outstanding. Translating support tickets takes seconds. The interface is straightforward, and the translations are accurate. Overall, Lingpad has made international support a much less daunting task. The free trial lets you see for yourself before committing.

Justin Rosemeyer

Customer Service Analyst

Testimonials

Our Customers Speak For Us

Intercom Inbox

Having utilized Lingpad for over a year, we are highly satisfied with its functionality and user-friendly interface. The service consistently introduces new features and enhances the system, streamlining our workflow, optimizing time management, and, most importantly, significantly reducing operational costs. Lingpad exemplifies the perfect balance of value and efficiency

Bella Joom

Back Office Operator

Lingpad has been a great solution for translating Zendesk support tickets for our team. The integration is reliable, and it's easy to use. One thing I'd recommend is to disable automatic translation, which is enabled by default. This allows you to preview replies before sending without losing the message the agent originally typed and also gives you the opportunity to insert and pre-translated macros to avoid paying to translate common replies multiple times.

Chad Mathis

I was looking for a translation tool to accurately translate texts and messages into the desired language, and Im glad to have found Lingpad on the marketplace. Lingpad is exceptional in translation quality, and their team goes above and beyond to meet customer needs. They deliver on time and keep their promise by truly listening to their clients. I highly recommend Lingpad to any organization and will use it for my future projects.

Kiran Vangaru

Head of Customer Support

Zendesk Support

The Lingpad team have been really approachable, and have understood our needs well. The support has been outstanding. Translating support tickets takes seconds. The interface is straightforward, and the translations are accurate. Overall, Lingpad has made international support a much less daunting task. The free trial lets you see for yourself before committing.

Justin Rosemeyer

Customer Service Analyst

Testimonials

Our Customers Speak For Us

Intercom Inbox

Having utilized Lingpad for over a year, we are highly satisfied with its functionality and user-friendly interface. The service consistently introduces new features and enhances the system, streamlining our workflow, optimizing time management, and, most importantly, significantly reducing operational costs. Lingpad exemplifies the perfect balance of value and efficiency

Bella Joom

Back Office Operator

Lingpad has been a great solution for translating Zendesk support tickets for our team. The integration is reliable, and it's easy to use. One thing I'd recommend is to disable automatic translation, which is enabled by default. This allows you to preview replies before sending without losing the message the agent originally typed and also gives you the opportunity to insert and pre-translated macros to avoid paying to translate common replies multiple times.

Chad Mathis

I was looking for a translation tool to accurately translate texts and messages into the desired language, and Im glad to have found Lingpad on the marketplace. Lingpad is exceptional in translation quality, and their team goes above and beyond to meet customer needs. They deliver on time and keep their promise by truly listening to their clients. I highly recommend Lingpad to any organization and will use it for my future projects.

Kiran Vangaru

Head of Customer Support

Zendesk Support

The Lingpad team have been really approachable, and have understood our needs well. The support has been outstanding. Translating support tickets takes seconds. The interface is straightforward, and the translations are accurate. Overall, Lingpad has made international support a much less daunting task. The free trial lets you see for yourself before committing.

Justin Rosemeyer

Customer Service Analyst

FAQs

Frequently asked questions

Answers to common questions from support leaders and enterprise teams evaluating Lingpad for AI-powered customer support.

How does Lingpad handle enterprise security and compliance?

How is Lingpad deployed and integrated into existing support tools?

Can enterprises customize AI usage or credit plans as volumes grow?

How does Lingpad help support leaders scale operations?

How does Lingpad prevent AI from responding incorrectly or outside scope?

We are ready!

Fully-Assisted Onboarding & Dedicated Account Manager

Book A Call

Dedicated Account Manager

Get personalized guidance and quick support from a dedicated expert who understands your business needs.

Ongoing Slack Support

After go-live, access real-time assistance and faster resolutions through dedicated Slack channels.

Training for Support Agents

Equip your support agents with practical training to master Lingpad and handle multilingual queries confidently.

We are ready!

Fully-Assisted Onboarding & Dedicated Account Manager

Book A Call

Dedicated Account Manager

Get personalized guidance and quick support from a dedicated expert who understands your business needs.

Ongoing Slack Support

After go-live, access real-time assistance and faster resolutions through dedicated Slack channels.

Training for Support Agents

Equip your support agents with practical training to master Lingpad and handle multilingual queries confidently.

We are ready!

Fully-Assisted Onboarding & Dedicated Account Manager

Book A Call

Dedicated Account Manager

Get personalized guidance and quick support from a dedicated expert who understands your business needs.

Ongoing Slack Support

After go-live, access real-time assistance and faster resolutions through dedicated Slack channels.

Training for Support Agents

Equip your support agents with practical training to master Lingpad and handle multilingual queries confidently.

Product

AI Agent

AI Translation

Platform

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Compare

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vs Lokalise

vs Chatbase

vs Wonderchat

Resources

Help Center

Blog

Real Voices

Company

Careers

Privacy Policy

Terms of Use

Compliance

ISO

GDPR

HIPAA

About Us

Learn how Lingpads AI Agent helps support teams automate conversations and deliver faster customer experiences.

Follow Us

Linked In

Instagram

YouTube

Request An AI Summary

Learn more about how Lingpad is improving customer experience at leading enterprises.

Product

AI Agent

AI Translation

Platform

Security

Pricing

Status

Compare

vs Unbabel

vs Lokalise

vs Chatbase

vs Wonderchat

Resources

Help Center

Blog

Real Voices

Company

Careers

Privacy Policy

Terms of Use

Compliance

ISO

GDPR

HIPAA

About Us

Learn how Lingpads AI Agent helps support teams automate conversations and deliver faster customer experiences.

Follow Us

Linked In

Instagram

YouTube

Request An AI Summary

Learn more about how Lingpad is improving customer experience at leading enterprises.

Product

AI Agent

AI Translation

Platform

Security

Pricing

Status

Compare

vs Unbabel

vs Lokalise

vs Chatbase

vs Wonderchat

Resources

Help Center

Blog

Real Voices

Company

Careers

Privacy Policy

Terms of Use

Compliance

ISO

GDPR

HIPAA

About Us

Learn how Lingpads AI Agent helps support teams automate conversations and deliver faster customer experiences.

Follow Us

Linked In

Instagram

YouTube

Request An AI Summary

Learn more about how Lingpad is improving customer experience at leading enterprises.

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