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We have a page on troubleshooting common problems. Check there first!
We also host an online forum for coding questions, which is also helpful for general "getting started" queries.
If you don't find an answer, please let us know by filing an issue. We can only fix the things we've heard about.
Please keep the tone polite. This project is volunteer work done in our free time. We give it away at no cost. We do this because we think it's important for the community and enjoy it. Complaints that things suck are annoying or lectures about things that must be fixed are... weird things to hear from strangers at best, demotivating at worst.
Great! The number of contributors on this project is tiny, especially relative to the number of users. There are only 2 or 3 people who actively work on this repository, for instance. We need help!
How to start:
This document was hastily thrown together in an attempt to improve the bug reporting process. It needs more detail about our intent with the project, the community behind it, our values, and an explanation of how the code itself is designed.
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