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Unable to import module 'api': /lib64/libc.so.6: version `GLIBC_2.28' not found (required by /tmp/sls-py-req/cryptography/hazmat/bindings/_rust.abi3.so) · Issue #765 · serverless/serverless-python-requirements · GitHub

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This repository was archived by the owner on Oct 24, 2025. It is now read-only.

Unable to import module 'api': /lib64/libc.so.6: version `GLIBC_2.28' not found (required by /tmp/sls-py-req/cryptography/hazmat/bindings/_rust.abi3.so) #765

Description

Are you certain it's a bug?

  • Yes, it looks like a bug

Are you using the latest plugin release?

  • Yes, I'm using the latest plugin release

Is there an existing issue for this?

  • I have searched existing issues, it hasn't been reported yet

Issue description

I get the below error after deploy serverless lambda function.

Unable to import module 'api': /lib64/libc.so.6: version `GLIBC_2.28' not found (required by /tmp/sls-py-req/cryptography/hazmat/bindings/_rust.abi3.so)

python runtime: 3.9

Service configuration (serverless.yml) content

pythonRequirements:
    dockerizePip: non-linux  
    zip: true
    useDownloadCache: true
    useStaticCache: true
    staticCacheMaxVersions: 10
    slim: true
    # layer: true
    strip: false
    slimPatternsAppendDefaults: false
    slimPatterns:
      - '**/*.py[c|o]'
      - '**/__pycache__*'
      - '**/*.egg-info*'
    noDeploy:
      - pytest
      - boto3
      - botocore
      - docutils
      - jmespath
      - pip
      - python-dateutil
      - s3transfer
      - setuptools
      - six

Command name and used flags

sls deploy --stage dev --region ap-east-1 --verbose

Command output

Adding Python requirements helper to apis/xxxxx
Adding Python requirements helper to apis/yyyyy
Generated requirements from /home/runner/work/apis/xxxxx/requirements.txt in /home/runner/work/.serverless/apis/xxxxx/requirements.txt
Installing requirements from "/home/runner/.cache/serverless-python-requirements/52e8e73b448018a1369d4f64ef169579fb6397704f9a51744dfa78c2a6e65611_x86_64_slspyc/requirements.txt"
Using download cache directory /home/runner/.cache/serverless-python-requirements/downloadCacheslspyc
Running ...
Generated requirements from /home/runner/work/apis/yyyyy/requirements.txt in /home/runner/work/.serverless/apis/yyyyy/requirements.txt
Installing requirements from "/home/runner/.cache/serverless-python-requirements/deedc524f94a2ae84b643da28db4779abd06c0e4362c975c7473481cdbcc8a6f_x86_64_slspyc/requirements.txt"
Using download cache directory /home/runner/.cache/serverless-python-requirements/downloadCacheslspyc
Running ...
Zipping required Python packages for apis/xxxxx
Zipping required Python packages for apis/yyyyy
Excluding development dependencies for function "xxxxx"
Excluding development dependencies for function "yyyyy"
Removing Python requirements helper from apis/xxxxx
Removing Python requirements helper from apis/yyyyy
Injecting required Python packages to package

Environment information

Running "serverless" from node_modules
Framework Core: 3.22.0 (local) 3.29.0 (global)
Plugin: 6.2.2
SDK: 4.3.2

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