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User Profile Bug

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@ugj78

Participant

3 months ago

Is there a fix when the user profile crashes?

I’m using bbPress on NewOrleansSaints.dk and having trouble when showing a users profile. I have contacted Elegant Themes how has made the theme DIVI. But it’s an issue with “author page template”.

Is there a fix for this?

The forum: https://www.neworleanssaints.dk/forum/saints/
The profile (the problem): https://www.neworleanssaints.dk/bruger/ulrik-jensen/

Viewing 3 replies - 1 through 3 (of 3 total)

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@robin-w

Moderator

3 months ago

You are using the Divi theme (or a child theme of this theme) which has an issue whereby bbpress Profiles and bbpress search may not work properly

If you have issues with either of these, please change the following Divi theme settings:

1. In Dashboard> Divi> Theme options > Builder > Advanced > Static CSS File Generation > Clear

2. In Dashboard> Divi> > Theme Options > Performance> Dynamic CSS option> set to Disabled

3. THEN critically you need to clear any server side caching AND clear your browser cache.

Server side will depend on your host, and/or any caching plugins you have installed

For your browser – see this helpful article How to clear browser cache

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@ugj78

Participant

2 months, 3 weeks ago

Hi Robin,

Thanks for the support. I use the Divi theme.

I have tried, but the issue is still there.

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@robin-w

Moderator

2 months, 3 weeks ago

I see that you posted this issue before, and it was fixed by the changes above

Profile link broken

so you will need to work out what has changed between when the changes above fixed it and now

Viewing 3 replies - 1 through 3 (of 3 total)

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