User Interviews

Sprig & User Interviews integration enables you to:

• Find the right participants for your study. Recruit your own users via Sprig or source from User Interviews 2.1 million+ panel with detailed consumer and professional targeting.
• Build a Prototype Test or Survey within Sprig, send it to participants, and capture user insights. Automate the entire flow from invite to incentives.
• Manage progress and access task recordings from a single place. Let our integration do the work of tracking participants across platforms.

Connecting User Interviews & Sprig:

1. In the Sprig dashboard, navigate to Integrations > Study creation > Panels > User Interviews and click Connect. [bae545320aecc91b04fc206d49d3552981a33ad95ac11a2da5f5449d4a617dfd-Screenshot_2025-12-05_at_8.30.00_AM.png]
   1. If you are not already logged in to User Interviews, click Sign In and login to your account.
      1. Once logged in, click on your username in the bottom left corner and choose Account settings.
      2. On the Integrations tab, find Sprig and click Connect and login to your Sprig account.
      3. If the connection is successful, the Connect button should now say Disconnect.
   2. If you are already logged in to User Interviews, find Sprig on the Integrations tab and click Connect and login to your Sprig account.
      1. If the connection is successful, the Connect button should now say Disconnect.

Make Sprig Survey Available in User Interviews:

1. Build a Survey or Prototype Test within Sprig.
2. On the Audience tab under Delivery Platform, toggle on the button that says Share to a panel in User Interviews.

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3. Launch your survey.

Connect Sprig Survey to User Interviews Project:

1. In User Interviews, create a new Project.
   1. Give the project an internal project name. Optionally, add an internal project description.
2. On the Recruitment tab, select the appropriate participant source and configure recruitment criteria as needed.
3. On the Research activity tab, select Unmoderated as the research activity.
   1. Under Task Platform, select Integrations and add a task by clicking the Add button.
      1. Click Use your Sprig account to select Sprig.
      2. In the dropdown menu, select the name of the Sprig study you want to connect to your User Interviews project and click Save.

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4. Finish setting up your project by outlining incentive information on the Participant number & incentives tab and configuring communication details on the Participant communications tab. When ready, you can then launch the project.
5. Once the project is launched, you can monitor its progress by viewing the project, allowing you to see a link to task, start-time, duration, and status (not started, incomplete, complete).
6. Once the participant has completed the survey, view Sprig completion data and pay out incentives automatically in User Interviews once completion is confirmed.
   Please see this article for more information about using Sprig with User Interviews.