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Add AI Teammates to your
customer experience team

Deploy AI teammates that understand your data, product, knowledge, and tools.

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Trusted by leading teams

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[Inkeep]

Hi! How can I help?

Customer-facing Assistants

Answer complex customer questions

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Understand your knowledge base and product with Unified Search
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Query customer-specific information with Customer Intelligence
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Automate common resolution tasks with AI Workflows

Learn more

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Slack bot not responding

new

Installed Slack app but bot isnt working

Type your reply here...

submit as solved

Smart assist

Coworkers

Give your CX teams a personal assistant

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Trigger on Slack or directly from any Support Platform
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Gather Context across your CRM, billing, and any data
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Provide ready-to-approve suggestions with Human Approvals

Book a demo

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[Inkeep]

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Ticket Solved

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Now scanning knowledge base for gaps...

[Inkeep]

content-writer

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Inkeep Content WriterAPP

Novelty detected

TakeawayBots must be explicitly invited to channels

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Inkeep Content WriterAPP

Doc update proposal complete

Targetdocs.inkeep.com/.../slack/installation

ChangeAdd guidance about inviting bot to channel

View PR

[Inkeep]

docs: add channel invitation guidance for Slack bot

Open

inkeep-content-writer[bot] wants to merge 1 commit into main

docs/slack/installation.mdx+10

[Inkeep]

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Knowledge Base successfully updated

Automation Agents

Keep your knowledge base always up to date

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Trigger on any event
Webhooks, schedules, or external service events fire agent workflows
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Multi-agent orchestration
Coordinator agents route to specialists for complex tasks
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Take real actions
Create tickets, update CRMs, generate content, send notifications via MCP

Book a demo

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Expand your CX team.At the click of a button.

Get a demo

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Build your own

AI Agents custom to your enterprise

Agent BuilderConnectorsAutomationsTest & ReportsGovernance

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2-WAY SYNC

2-WAY SYNC

[]Visual builder

Trigger: Ticket closed

Agent

Content Writer

Responsible for updating docs

Delegates to 2 sub agents

Sub agent

Copywriter Agent

Responsible for creating content

uses Docs

Sub agent

Review Agent

Reviews content and opens a pull request on GitHub upon approval

uses GitHub

TYPESCRIPT SDK

import { subAgent, agent } from "agent-sdk";
import { contentWriterSubAgent } from "./sub-agents/content-writer";
import { githubTool } from "../tools/github-mcp";
const copywriterSubAgent = subAgent(({
  name: "Copywriter sub agent",
  instructions: "Create high-quality documentation",
  canDelegateTo: ()  [reviewSubAgent],
});
const reviewSubAgent = subAgent(({
  name: "Review sub agent",
  instructions: "Review content and creating PRs",
  canUse: ()  [githubTool],
});
export const contentWriter = agent(({
  defaultSubAgent: contentWriterSubAgent,
  subAgents:  [contentWriterSubAgent, copywriterSubAgent,
    reviewSubAgent]
});