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First filter disappears when set

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Quote from michi.bmc on October 25, 2020, 14:04

Hi!

first of all, thanks for this plugin, I think it's great!

 

However, I have a problem that I can't solve. I've read this forum and tried all the options, but it doesnt seem to work.

In my shop page, the first filter disappears when it is set. https://bmc-world.com/shop/

When I try the same thing, picking a category on the left first, it works fine. https://bmc-world.com/produkt-kategorie/umbausaetze/

 

Any idea what the issue is?

 

Thanks, Michael


Hi!

first of all, thanks for this plugin, I think it's great!

 

However, I have a problem that I can't solve. I've read this forum and tried all the options, but it doesnt seem to work.

In my shop page, the first filter disappears when it is set. https://bmc-world.com/shop/

When I try the same thing, picking a category on the left first, it works fine. https://bmc-world.com/produkt-kategorie/umbausaetze/

 

Any idea what the issue is?

 

Thanks, Michael

Quote from Pablo Borysenco on October 26, 2020, 12:57

Hello Michael

If you use "WOOF by category" - please disable it

Check option - https://c2n.me/49zNPnh.png - and do a test


Hello Michael

If you use"WOOF by category" - please disable it

Check option - https://c2n.me/49zNPnh.png - and do a test

Quote from michi.bmc on October 26, 2020, 14:15

I'm not using WOOF by category, but the swoof incluence option set to "No" did the trick!

 

Thanks so much! Great plugin with great support!


I'm not using WOOF by category, but the swoof incluence option set to"No" did the trick!

 

Thanks so much! Great plugin with great support!

Quote from Pablo Borysenco on October 27, 2020, 11:55

Hello

Ok. Great! Welcome;)


Hello

Ok. Great! Welcome;)

Quote from michi.bmc on October 27, 2020, 18:51

I found out that actually there is an incompatibility with another forum plugin calles "bbpress". When I deactivate "bbpress" it works fine. Maybe that is helpful to others having the same problem. Hopefully there will be an update soon with a fix.


I found out that actually there is an incompatibility with another forum plugin calles"bbpress". When I deactivate"bbpress" it works fine. Maybe that is helpful to others having the same problem. Hopefully there will be an update soon with a fix.

Quote from Pablo Borysenco on October 28, 2020, 13:54

Hello

Ok! thank you for cooperation!

I'll pass it to the developer


Hello

Ok! thank you for cooperation!

I'll pass it to the developer

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