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We surveyed 1,583 people homeowners who’ve taken equity release, those considering it, and family members researching on their behalf. The results reveal a market where life-changing benefits coexist with alarming knowledge gaps.
Between January and March 2026, we partnered with Equity Mortgage Release to ask homeowners aged 55+ about their experiences, concerns, and knowledge of equity release. Our respondents ranged from people who’ve had a plan for years to those in the earliest stages of research and crucially, nearly one in five were adult children investigating the option for a parent.
What emerged is a product that genuinely transforms lives for most people who use it but one surrounded by myths, fear, and information failures that are preventing many from even exploring whether it’s right for them.
We started with the most fundamental question: do people actually understand what equity release is? The answer, even among those actively researching it, is concerning. More than half didn’t know there were different types, and nearly four in ten wrongly believed they could end up owing more than their home is worth.
55% of people researching equity release said they had significant knowledge gaps or worse. That’s not a reflection on them it’s a reflection on an industry that has historically done a poor job of explaining its own products in plain English. At UK Care Guide, we believe nobody should make a decision this significant without understanding the basics: it’s a loan secured against your home, interest rolls up over time, and you don’t have to give up ownership. If those three facts are news to you, please read our equity release guide before going any further.
51% did not know there were different types of equity release. This is a fundamental knowledge gap. A lifetime mortgage (where you borrow against your home but retain ownership) and a home reversion plan (where you sell a share of your home) are fundamentally different products with different implications. Choosing the wrong one could be very costly.
The reasons are more varied than most people expect. Supplementing retirement income is the single biggest driver, but home improvements, helping family, and paying off debts are all significant motivations. The cost-of-living squeeze is the backdrop to almost everything.
33% said the trigger was retirement income simply not stretching far enough. That makes the cost-of-living squeeze the single biggest driver of equity release interest in 2026. But we want to be clear about something: equity release should never be the first port of call for an income shortfall. Before exploring it, check whether you’re claiming all the benefits you’re entitled to (Pension Credit alone is unclaimed by an estimated 880,000 eligible households), whether downsizing might release the capital you need without ongoing interest, and whether a retirement interest-only mortgage might be more suitable.
44% had considered downsizing as an alternative. This is healthy it means people aren’t jumping to equity release without weighing their options. But 8% said equity release felt like their only option, which suggests they may not have explored all the alternatives available to them.
Inheritance guilt and compound interest fear together account for more than half of all primary concerns. Both are areas where modern products offer significant safeguards but most respondents didn’t know about them.
The number one thing people said would increase their confidence was speaking to someone who has been through the process (47%), followed by seeing a clear worked example with their own numbers (44%). This tells us that generic information isn’t enough people need personalised, human reassurance. That’s why we always recommend starting with a free, no-obligation conversation with a qualified adviser, not a website or a brochure. And if compound interest is your main worry, ask the adviser to show you a year-by-year projection with your specific figures. The reality is often less frightening than the fear.
How people navigate the equity release process who advises them, whether they feel informed, and whether alternatives are discussed has a profound impact on the outcome. The quality of advice is the single biggest differentiator between satisfied and dissatisfied customers.
12% of people hadn’t sought advice because they thought they couldn’t afford it. This is a genuine tragedy, because many equity release advisers offer free initial consultations, and the advice fee (typically 8951,500) can usually be deducted from the equity release proceeds rather than paid upfront. The 31% whose adviser didn’t discuss alternatives is equally concerning under FCA rules, an adviser should consider whether equity release is the most suitable option for your circumstances, not just the one they happen to sell.
This is the emotional heart of equity release. The product sits at the intersection of money, family, ageing, and identity and many people are navigating it in silence, without telling the people who matter most.
14% of respondents hadn’t told their family and had no intention of doing so. We understand why the conversation is difficult, and nobody wants to feel judged for their financial decisions. But we’ve seen too many cases where secrecy leads to shock, anger, and lasting family damage after someone dies. Our strong advice: have the conversation before you sign anything. Not to ask permission it is your home and your money but so your family understands your reasons and isn’t blindsided later. In our experience, the vast majority of children, when they understand the situation, are supportive.
Modern equity release products come with significant consumer protections. The problem is that most people don’t know about them and ignorance of these safeguards is one of the biggest barriers to informed decision-making.
These numbers represent a fundamental communication failure by the equity release industry. The no-negative-equity guarantee which means you can never owe more than your home is worth is the single most important consumer protection in modern equity release, yet 37% of people actively researching the product had never heard of it. Voluntary repayments, which can dramatically reduce the compound interest impact, were unknown to 48%. And 22% said learning about repayments changed how they felt about equity release entirely. One single piece of information shifted their perspective. This is why education matters so much.
For those who’ve gone ahead, the overall picture is positive but not universally so. 73% said it improved their quality of life, but 7% regretted the decision. Understanding why both groups feel the way they do is essential.
The regret data tells a clear story: 42% have no regrets at all, but among those who do, the most common theme is not understanding compound interest well enough (24%) and not shopping around for a better rate (21%). Both are problems that better upfront education could have prevented. Brenda’s story is the outcome we want for everyone but getting there requires good advice, clear information, and time to make the decision without pressure.
Transparency matters. Here’s exactly how we gathered and analysed this data.
| Detail | Description |
|---|---|
| Survey partners | UK Care Guide and Equity Mortgage Release |
| Fieldwork | 6 January 22 March 2026 |
| Total responses | 1,583 |
| Actively considering equity release | 602 (38%) |
| Already have an equity release plan | 459 (29%) |
| Researching for a family member | 301 (19%) |
| Previously considered but decided against | 221 (14%) |
| Questions | 35 structured + free-text fields |
| Method | Online, anonymous |
All first names are shared with consent. Some details have been adjusted to protect privacy. You are welcome to cite these findings with the attribution: “According to the UK Equity Release Survey 2026, conducted jointly by UK Care Guide and Equity Mortgage Release.”
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19% of our respondents are adult children researching equity release for a parent. If that’s you, you’ll find this data particularly useful not as a sales tool, but as a way to have a more informed conversation with your family about whether equity release is genuinely the right option, or whether alternatives like downsizing, benefit claims, or grant funding might serve them better.