Consumer
Energy
Holidays and transport
Buying or repairing a car
Scams
Something's gone wrong with a purchase
- Return faulty goods
- Claim using a warranty or guarantee
- If a company stops trading or goes out of business
- If something is advertised at the wrong price
- Report fake or counterfeit goods
- If something you ordered hasn't arrived
- If you think you've bought stolen goods
- If your clothes have been lost or damaged by a dry cleaner
- Claim compensation if an item or product causes damage
- Getting your money back if you paid by card or PayPal
- If you're unhappy about poor service
Insurance
Water
Phone, internet or TV
- Check how to switch your internet, phone or TV provider
- If youre struggling to pay your phone, internet or TV bill
- Cancelling a phone, TV, internet or mobile contract
- Dispute a mobile, phone, internet or TV bill
- Problem with an app, software or download
- Stop getting nuisance calls and texts
- What to do if your mobile phone is lost or stolen
- Check how much a call will cost
- Check your personal alarm will work after the landline switch off