The Adjudicators Office
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12 June 2026Guidance
How to complain to the Adjudicator's Office about HMRC or the VO
When and how to complain to the Adjudicators Office about HM Revenue and Customs (HMRC) or the Valuation Office (VO).
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13 August 2026Guidance
Ask the Adjudicators Office to review a Windrush decision
When and how to contact us about a decision made under the Windrush Compensation Scheme or complain about how the Home Office handled a compensation claim.
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13 July 2026Transparency data
Adjudicators Office performance against our service standard
How the Adjudicators Office is performing against our customer service standard.
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26 September 2024Corporate report
Business plan for 2024 - 2027
Our business plan sets out our organisational aims for the period 1 April 2024 to 31 March 2027.
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26 September 2024Guidance
Adjudicator's Office Service Level Agreement with HMRC and VOA
Our updated Service Level Agreement sets out how we provide services for HM Revenue and Customs and the Valuation Office Agency, as of 26 September 2024.
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13 July 2026Corporate report
The Adjudicator's Office annual report 2026
Our annual report reflects on performance during the period 1 April 2025 to 31 March 2026.
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Latest from The Adjudicators Office
What we do
The Adjudicators Office investigates complaints about HM Revenue and Customs (HMRC) and the Valuation Office (VO). We review Home Office decisions on entitlement to compensation, under the Windrush Compensation Scheme, and investigate complaints about how the Home Office handled a compensation claim.
The Adjudicators Office will consider if the organisation has applied its rules, standards, guidance and codes of practice fairly and consistently. Our decisions are based on the factual evidence of the complaint or review request.
The Adjudicators Office works with HM Revenue & Customs, the Valuation Office Agency, and the Home Office.
Documents
Transparency and freedom of information releases
Our management
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Contact The Adjudicators Office
Contact the Adjudicator's Office
Select the link above to find out how to contact us.
Make a Freedom of Information (FOI) request
- Read about the Freedom of Information (FOI) Act and how to make a request.
- Check our previous releases to see if weve already answered your question.
- Make a new request by contacting us using the details below.
Make an FOI request
The Adjudicator's Office
PO Box 11222
Nottingham
NG2 9AD
United Kingdom