AskUs

Our knowledge base has answered more than 600 popular questions about privacy. However, it provides general guidance about privacy issues, not legal advice.

If you need customised help especially for your situation then you need to either seek free legal advice through Community Law or contact your own lawyer.

Featured articles

1. Is my neighbour allowed to film our property with a security camera?

   While it is certainly not polite or neighbourly to film across a fence, the actions of a neighbour acting in their personal capacity will generally not be covered by the Privacy Act.
   
   The Privacy Act

2. What information is my employer entitled to collect while Im working?

   Employers must comply with the Privacy Act 2020 and Employment Relations Act 2000 when collecting personal information about employees. Your employer should be clear about what personal information

3. Can I ask the Privacy Commissioner to investigate my complaint urgently?

   We assign complaints based on the likelihood of harm and the order we received them. If there is a good reason why you think your complaint should be prioritised ahead of people who have been waiting

4. Are agencies allowed to disclose information to my relatives or partner?

   Agencies can disclose your information when someones life or health is at stake, to maintain the law and in a number of other exceptional circumstances. See principle 11 for a full list of the

5. What can I do if an agency has incorrect information about me?

   You have the right to ask any agency to correct the personal information it holds about you.
   
   However, this is not an absolute right, as the agency may decline to make the corrections youve

6. How long does an agency have to respond to my request?

   Once you've made a request for your personal information, the agency has up to 20 working days to respond (although this doesnt include public holidays and the period between 25 December and 15