FAQs
Does Castlery offer free shipping?
Castlery offers free shipping on orders over $1399, or more in certain areas of the USA. Standard shipping charges range from $19 to $149 depending on the size and weight of the order, and will be displayed at the checkout once you've provided your zip code.
What is The Castlery Club?
The Castlery Club is the brand's loyalty program, which is quick, easy, and best of all, free to join. By becoming a member, you will instantly be rewarded with $50 off your first purchase. Through every purchase you make at Castlery, you will be rewarded with credits and these credits will equate to a specific dollar amount (e.g. 50 credits is $50, 100 credits is $100, 200 credits is $200).
There is a minimum amount to spend on orders to be able to use these credits. For example, to use 50 credits you need to spend a minimum of $1000 on an order, and to spend 200 credits you need to spend a minimum of $2000 on an order.
Customers can earn credits in other ways as well as making purchases: creating an account (25 credits), signing up for the mailing list (25 credits), completing your profile (20 credits), following Castlery on Instagram (10 credits), leaving a product review (50 credits) and referring a friend (100 credits).
What is the Castlery returns policy?
Castlery customers can return items they no longer want to the brand within 30 days of making their purchase, but they'll need to pay a 20% restocking fee and send items back in their original packaging. If items are received without their original packaging, you will be charged an additional $50 repackaging fee, which will be deducted from your refund total.
Castlery Saving tips
Shop around the holidays
Castlery regularly hold sales throughout the year, particularly around big holidays like Black Friday, Cyber Monday, Labor Day, Memorial Day and their brand Anniversary sale (which usually takes place in Sept/Oct). These sales can discount items by as much as 40%, making for a great time to buy. Make sure to check this page as the holidays approach - we'll be adding all the seasonal deals we see here so you can get the best prices the brand has to offer.
Check for clearance deals
If there aren't any seasonal deals around right now, don't worry: Castlery also has a clearance section where it sells items it isn't planning to restock at a discount. These items are still technically brand-new, and are discounted to help the brand free up some warehouse space. You’ll find prices up to 40% lower on selected furniture, so make sure to check here if the main sales haven't got what you're after.
Refer a friend
Know someone who'd like Castlery's range? Let them know! When you refer a friend to join “The Castlery Club”, they'll get $100 off their first purchase, and you'll receive 100 credits in the rewards program. 50 credits equal $50, so with 100 credits you’ll be able to knock $100 off a purchase worth $1500 and over. Just sign in to your account to get your unique referral link and send it to your friend to get started.
Sign up for emails
You can also sign up to the Castlery mailing list to get updates on products & promotions as soon as they're available, including the occasional exclusive offer or access to members-only sales. Joining is free - just provide your chosen email through the footer on the brand's site and you'll receive regular messages direct to your inbox.
How to use Castlery promo codes
- Find a relevant coupon code from our selection and press “Get Code” to reveal the code.
- Make sure to copy the code to your clipboard, then head back to your old tab to arrive at the Castlery website.
- Start adding to your cart at Castlery and once you’re happy, proceed to checkout.
- Underneath, “Estimated shipping” you will find a box labeled, “Add coupon code”.
- Click “+” then paste the coupon code from our website into the box and click “Apply”.
- Continue through the checkout process and enjoy your savings.
How we source coupon codes
Whether it's through our affiliate networks, the depths of the world wide web, or our connections with big name brands, here at TechRadar we use every tool at our disposal to source the latest codes. Our coupons team updates each of our pages multiple times a week with the most recent deals, including exclusive coupons negotiated by our Commercial team. We also include the latest sales info directly from retailers to offer the most up-to-date discounts around.
How we test coupon codes
Each coupon you find on TechRadar has been tested before being uploaded by our dedicated Deals & Offers teams. You’ll see a range of offers, from free shipping to student discounts, with savings available on all kinds of products & services. To make sure every coupon is ready to use, we don’t list any user-specific or one-time codes.
We also include all relevant information about coupons, such as expiry dates and any terms & conditions, near the ‘Get Code’ button. You can see the details for an individual offer by clicking on the ‘Terms & Conditions’ text below the code and expanding the code area.
What to do if a coupon code doesn’t work
Although we do our best to ensure all listed codes are tried & tested, sometimes coupons expire or terms & conditions are changed before we can update pages. Our team works hard to make sure our coupons are active and work as intended, and should you encounter an issue when using one, we’ll work just as hard to help.
The best place to start is by checking the requirements. Click “View terms and conditions” to expand the code section and see any guidance on your chosen coupon. For example, you may need to meet a minimum spend, add other items to your basket to qualify for a multibuy offer, or confirm that your chosen code applies to the items in your basket (i.e. 10% off laptops).
If you’re still having issues using your code, you can email our customer service team on coupons.techradar@futurenet.com. Include as many details as possible - such as which code you used and which coupon page it’s listed on so our team can address your issue as fast as possible.
How we make money
When it comes to coupons, TechRadar earns money via a commission-based model. For every brand we have a coupon page for, we’ve negotiated a deal that means we earn a percentage of total basket value in commission back from every order.
Using this model means we can offer our coupons to our customers free of charge. You won’t pay any fees to add your chosen coupon to your basket - you’ll simply pay the final order total once your discount has been applied.
If you want to find out more about TechRadar’s coupons pages, you can visit our dedicated page on How We Source Coupon Codes and How to Use Them for more information.
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