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All Integrations [All Integrations] Integrations / Reviews & UGC

Yotpo and Dondys integration enables brands to automatically trigger WhatsApp review requests for higher open rates and follow up with post-review automations, such as thank-you messages or discount codes, when a review is submitted in Yotpo.

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Dondy is a WhatsApp marketing & support platform built for Shopify , using AI to power sales and support. Recover carts, confirm orders, upsell, and engage customers with personalized, high-converting messages

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Product
Reviews & UGC
Platform
Shopify
Category
Other SMS Marketing
Supported Plans
Free Starter Pro Premium Enterprise
Developed by
Dondy
Resources
Dondy Integration Guide 1 Dondy Integration Guide 2

Integration Benefits

This integration allows merchants to automatically send post-purchase review requests via WhatsApp, helping them reach customers through a high-engagement channel and drive higher open rates. It also enables post-review automation by instantly triggering thank-you messages or discount codes once a review is submitted in Yotpo, creating a seamless and timely customer experience.

Reviews & UGC Use Cases

Send review requests via WhatsApp
Automatically trigger review request messages to your customers through WhatsApp after they placed an order on your site.
Automate review follow up via WhatsApp
Trigger automated WhatsApp messages to follow up on a positive review thanking the customer and propose that they refer a friend, and on negative reviews with support contact information and
dondy_review_request [dondy_review_request] dondy_review_automation [dondy_review_automation]

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