Collect, organize, and act on user feedback. Open source, self-hosted.

• Introduction: What is Quackback
• Quick Start: Get running in 5 minutes
• Core Concepts: Boards, posts, statuses, and roles

A structured course for building a feedback program that ships the right features.

• Guides Overview: Course structure and module overview
• Define your feedback strategy: Set goals before touching settings
• Structure your workspace: Boards, statuses, and tags for your team
• Launch your portal: Get users submitting feedback
• Triage feedback effectively: A repeatable review process
• Write responses users love: Build trust with every response
• Merge and organize: Keep feedback clean as volume grows
• Read the signals: Understand what users actually need
• Build your roadmap: Public planning that builds trust
• Align your team: Multi-person feedback operations
• Ship and announce: Close the feedback loop
• Measure and iterate: Program health and improvement
• Segment your users: Prioritize by customer group
• Automate your workflow: Reduce manual work with integrations
• Migrate from another tool: Switch from Canny, UserVoice, or spreadsheets

• Submit feedback: Share ideas and report bugs
• Vote on feedback: Support ideas you care about
• Comment on posts: Join the discussion
• Manage your notifications: Control your alerts
• Manage your account: Profile and preferences

• Triage feedback in the inbox: Filter, triage, and respond
• Organize feedback with boards: Categorize by type
• Track progress with statuses: Define workflow stages
• Categorize posts with tags: Label and filter
• Build a public roadmap: Show what you're building
• Manage portal users: See who's giving feedback
• Configure admin notifications: Team alert settings
• Manage your team: Invite teammates and assign roles
• Configure team security: Team sign-in methods
• Set up portal sign-in: User authentication options
• Customize your portal: Logo, colors, and fonts
• Import and export data: Migrate from other tools

• Authentication: Overview of auth methods
• Set up email sign-in: Passwordless email codes
• Set up OAuth providers: GitHub, Google, Microsoft
• Set up single sign-on: OIDC SSO

• Integrations: How integrations work
• Set up Slack notifications: Feedback alerts in Slack
• Send events with webhooks: HTTP event notifications
• Set up Discord notifications: Community contribution
• Sync feedback with Linear: Community contribution

• API Overview: REST API v1 documentation
• Posts API: Post operations
• Comments API: Comment operations

• System Requirements: Hardware and software
• Deploy with Docker: Recommended deployment
• Install without Docker: Manual installation
• Set up a reverse proxy: Nginx, Caddy, Traefik
• Troubleshooting: Common issues

• Set up local development: Local environment
• Architecture: System design
• Server Functions: RPC patterns
• Database: Schema and queries
• Add a new feature: Feature development
• Testing: Vitest and Playwright
• Contribute to Quackback: How to contribute

• Environment Variables: Configuration options
• CLI Reference: Command reference
• Database Schema: Tables and relationships

• GitHub Issues: Bug reports
• GitHub Discussions: Questions and ideas

AGPL-3.0. See LICENSE for details.