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Veeam Backup => Assign Backup Problem · Issue #9440 · apache/cloudstack · GitHub

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Veeam Backup => Assign Backup Problem #9440

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New issue
Closed
#10705
Closed
Veeam Backup => Assign Backup Problem#9440
#10705
Labels
3rd-party:veeamcomponent:backup
Milestone
4.20.3

Description

omurozlu
opened on Jul 24, 2024
ISSUE TYPE
  • Bug Report
COMPONENT NAME
API,VMWARE,VEEAM
CLOUDSTACK VERSION
4.19.1
CONFIGURATION

Veeam version 12.1

OS / ENVIRONMENT
SUMMARY
STEPS TO REPRODUCE
Assign Instance to backup offering problem
EXPECTED RESULTS
It makes it look like the transaction is done but it really isn't.
ACTUAL RESULTS
2024-07-24 22:58:00,465 DEBUG [c.c.a.ApiServlet] (qtp660017404-390:ctx-e6fc64df ctx-390166cf) (logid:968834c0) ===END===  192.168.161.8 -- GET  jobId=4dabe3fc-14a1-4c2a-8992-326e1be7ca6a&command=queryAsyncJobResult&response=json
2024-07-24 22:58:00,557 DEBUG [o.a.c.h.HAManagerImpl] (BackgroundTaskPollManager-5:ctx-60ee3a93) (logid:46865693) HA health check task is running...
2024-07-24 22:58:00,666 DEBUG [o.a.c.b.v.VeeamClient] (API-Job-Executor-1:ctx-255103b8 job-517 ctx-2be1b76c) (logid:4dabe3fc) Response received in GET request is: [HttpResponseProxy{HTTP/1.1 200 OK [Cache-Control: private, Content-Length: 8363, Content-Type: application/xml; charset=utf-8, Server: Microsoft-HTTPAPI/2.0, X-Frame-Options: SAMEORIGIN, X-XSS-Protection: 1; mode=block, Strict-Transport-Security: max-age=31536000, X-Content-Type-Options: nosniff, Date: Wed, 24 Jul 2024 19:58:33 GMT] ResponseEntityProxy{[Content-Type: application/xml; charset=utf-8,Content-Length: 8363,Chunked: false]}}] for URL: [https://vbem01.flexapp360.team:9398/api/jobs/dea66e23-a8e6-4247-a7d5-1b01969aa3c7?format=Entity].
2024-07-24 22:58:00,752 DEBUG [o.a.c.b.v.VeeamClient] (API-Job-Executor-1:ctx-255103b8 job-517 ctx-2be1b76c) (logid:4dabe3fc) Trying to clone veeam job: urn:veeam:Job:dea66e23-a8e6-4247-a7d5-1b01969aa3c7 with backup uuid: i-2-20-VM-CSBKP-22662e18-8ae1-4031-a82c-bf848a4b29bd
2024-07-24 22:58:00,756 DEBUG [o.a.c.b.v.VeeamClient] (API-Job-Executor-1:ctx-255103b8 job-517 ctx-2be1b76c) (logid:4dabe3fc) Trying to list backup repository for backup job [name: DailyBackup] in server [id: 7427e57f-b587-4d4f-a678-7dc0db6d4ab9].
2024-07-24 22:58:00,757 WARN  [o.a.c.b.v.VeeamClient] (API-Job-Executor-1:ctx-255103b8 job-517 ctx-2be1b76c) (logid:4dabe3fc) Exception caught while trying to clone Veeam job:
com.cloud.utils.exception.CloudRuntimeException: Error while executing PowerShell commands due to: There was a problem while connecting to vbem01.flexapp360.team:22
        at org.apache.cloudstack.backup.veeam.VeeamClient.executePowerShellCommands(VeeamClient.java:646)
        at org.apache.cloudstack.backup.veeam.VeeamClient.getRepositoryNameFromJob(VeeamClient.java:434)
        at org.apache.cloudstack.backup.veeam.VeeamClient.listBackupRepository(VeeamClient.java:412)
        at org.apache.cloudstack.backup.veeam.VeeamClient.cloneVeeamJob(VeeamClient.java:530)
        at org.apache.cloudstack.backup.VeeamBackupProvider.assignVMToBackupOffering(VeeamBackupProvider.java:177)
        at org.apache.cloudstack.backup.BackupManagerImpl$1.doInTransaction(BackupManagerImpl.java:314)
        at org.apache.cloudstack.backup.BackupManagerImpl$1.doInTransaction(BackupManagerImpl.java:306)
        at com.cloud.utils.db.Transaction$3.doInTransaction(Transaction.java:74)
        at com.cloud.utils.db.Transaction.execute(Transaction.java:62)
        at com.cloud.utils.db.Transaction.execute(Transaction.java:71)
        at org.apache.cloudstack.backup.BackupManagerImpl.transactionAssignVMToBackupOffering(BackupManagerImpl.java:306)
        at org.apache.cloudstack.backup.BackupManagerImpl.assignVMToBackupOffering(BackupManagerImpl.java:302)
        at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
        at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
        at java.base/java.lang.reflect.Method.invoke(Method.java:566)
        at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:344)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:198)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:163)
        at org.apache.cloudstack.network.contrail.management.EventUtils$EventInterceptor.invoke(EventUtils.java:107)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:175)
        at com.cloud.event.ActionEventInterceptor.invoke(ActionEventInterceptor.java:52)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:175)
        at org.springframework.aop.interceptor.ExposeInvocationInterceptor.invoke(ExposeInvocationInterceptor.java:97)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186)
        at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:215)
        at com.sun.proxy.$Proxy330.assignVMToBackupOffering(Unknown Source)
        at org.apache.cloudstack.api.command.user.backup.AssignVirtualMachineToBackupOfferingCmd.execute(AssignVirtualMachineToBackupOfferingCmd.java:88)
        at com.cloud.api.ApiDispatcher.dispatch(ApiDispatcher.java:172)
        at com.cloud.api.ApiAsyncJobDispatcher.runJob(ApiAsyncJobDispatcher.java:112)
        at org.apache.cloudstack.framework.jobs.impl.AsyncJobManagerImpl$5.runInContext(AsyncJobManagerImpl.java:654)
        at org.apache.cloudstack.managed.context.ManagedContextRunnable$1.run(ManagedContextRunnable.java:48)
        at org.apache.cloudstack.managed.context.impl.DefaultManagedContext$1.call(DefaultManagedContext.java:55)
        at org.apache.cloudstack.managed.context.impl.DefaultManagedContext.callWithContext(DefaultManagedContext.java:102)
        at org.apache.cloudstack.managed.context.impl.DefaultManagedContext.runWithContext(DefaultManagedContext.java:52)
        at org.apache.cloudstack.managed.context.ManagedContextRunnable.run(ManagedContextRunnable.java:45)
        at org.apache.cloudstack.framework.jobs.impl.AsyncJobManagerImpl$5.run(AsyncJobManagerImpl.java:602)
        at java.base/java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:515)
        at java.base/java.util.concurrent.FutureTask.run(FutureTask.java:264)
        at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128)
        at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628)
        at java.base/java.lang.Thread.run(Thread.java:829)
2024-07-24 22:58:00,759 ERROR [o.a.c.b.VeeamBackupProvider] (API-Job-Executor-1:ctx-255103b8 job-517 ctx-2be1b76c) (logid:4dabe3fc) Failed to clone pre-defined Veeam job (backup offering) for backup offering ID: urn:veeam:Job:dea66e23-a8e6-4247-a7d5-1b01969aa3c7 but will check the list of jobs again if it was eventually succeeded.
2024-07-24 22:58:00,759 DEBUG [o.a.c.b.v.VeeamClient] (API-Job-Executor-1:ctx-255103b8 job-517 ctx-2be1b76c) (logid:4dabe3fc) Trying to list backup policies that are Veeam jobs
2024-07-24 22:58:01,190 DEBUG [o.a.c.b.v.VeeamClient] (API-Job-Executor-1:ctx-255103b8 job-517 ctx-2be1b76c) (logid:4dabe3fc) Response received in GET request is: [HttpResponseProxy{HTTP/1.1 200 OK [Cache-Control: private, Content-Length: 912, Content-Type: application/xml; charset=utf-8, Server: Microsoft-HTTPAPI/2.0, X-Frame-Options: SAMEORIGIN, X-XSS-Protection: 1; mode=block, Strict-Transport-Security: max-age=31536000, X-Content-Type-Options: nosniff, Date: Wed, 24 Jul 2024 19:58:35 GMT] ResponseEntityProxy{[Content-Type: application/xml; charset=utf-8,Content-Length: 912,Chunked: false]}}] for URL: [https://vbem01.flexapp360.team:9398/api/jobs].
2024-07-24 22:58:01,204 ERROR [o.a.c.b.BackupManagerImpl] (API-Job-Executor-1:ctx-255103b8 job-517 ctx-2be1b76c) (logid:4dabe3fc) Failed to assign VM [{"backupOfferingId":1,"backupVolumes":"[{\"uuid\":\"9c1a0797-f55f-4f93-8712-085d48eca756\",\"type\":\"ROOT\",\"size\":107374182400,\"path\":\"0fb3c71b3444447f92dae3312ef3e6e7\"}]","instanceName":"i-2-20-VM","uuid":"22662e18-8ae1-4031-a82c-bf848a4b29bd"}] to the Backup Offering [{"externalId":"urn:veeam:Job:dea66e23-a8e6-4247-a7d5-1b01969aa3c7","name":"Daily Backup","provider":"veeam","uuid":"291a0968-c509-438a-94f9-1f60e2c1532e"}], using provider [name: veeam, class: VeeamBackupProvider], due to: [Failed to assign the VM to the backup offering, please try removing the assignment and try again.].
2024-07-24 22:58:01,205 DEBUG [o.a.c.b.BackupManagerImpl] (API-Job-Executor-1:ctx-255103b8 job-517 ctx-2be1b76c) (logid:4dabe3fc) Failed to assign VM [{"backupOfferingId":1,"backupVolumes":"[{\"uuid\":\"9c1a0797-f55f-4f93-8712-085d48eca756\",\"type\":\"ROOT\",\"size\":107374182400,\"path\":\"0fb3c71b3444447f92dae3312ef3e6e7\"}]","instanceName":"i-2-20-VM","uuid":"22662e18-8ae1-4031-a82c-bf848a4b29bd"}] to the Backup Offering [{"externalId":"urn:veeam:Job:dea66e23-a8e6-4247-a7d5-1b01969aa3c7","name":"Daily Backup","provider":"veeam","uuid":"291a0968-c509-438a-94f9-1f60e2c1532e"}], using provider [name: veeam, class: VeeamBackupProvider], due to: [Failed to assign the VM to the backup offering, please try removing the assignment and try again.].
com.cloud.utils.exception.CloudRuntimeException: Failed to assign the VM to the backup offering, please try removing the assignment and try again.
        at org.apache.cloudstack.backup.BackupManagerImpl$1.doInTransaction(BackupManagerImpl.java:315)
        at org.apache.cloudstack.backup.BackupManagerImpl$1.doInTransaction(BackupManagerImpl.java:306)
        at com.cloud.utils.db.Transaction$3.doInTransaction(Transaction.java:74)
        at com.cloud.utils.db.Transaction.execute(Transaction.java:62)
        at com.cloud.utils.db.Transaction.execute(Transaction.java:71)
        at org.apache.cloudstack.backup.BackupManagerImpl.transactionAssignVMToBackupOffering(BackupManagerImpl.java:306)
        at org.apache.cloudstack.backup.BackupManagerImpl.assignVMToBackupOffering(BackupManagerImpl.java:302)
        at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
        at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
        at java.base/java.lang.reflect.Method.invoke(Method.java:566)
        at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:344)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:198)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:163)
        at org.apache.cloudstack.network.contrail.management.EventUtils$EventInterceptor.invoke(EventUtils.java:107)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:175)
        at com.cloud.event.ActionEventInterceptor.invoke(ActionEventInterceptor.java:52)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:175)
        at org.springframework.aop.interceptor.ExposeInvocationInterceptor.invoke(ExposeInvocationInterceptor.java:97)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186)
        at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:215)
        at com.sun.proxy.$Proxy330.assignVMToBackupOffering(Unknown Source)
        at org.apache.cloudstack.api.command.user.backup.AssignVirtualMachineToBackupOfferingCmd.execute(AssignVirtualMachineToBackupOfferingCmd.java:88)
        at com.cloud.api.ApiDispatcher.dispatch(ApiDispatcher.java:172)
        at com.cloud.api.ApiAsyncJobDispatcher.runJob(ApiAsyncJobDispatcher.java:112)
        at org.apache.cloudstack.framework.jobs.impl.AsyncJobManagerImpl$5.runInContext(AsyncJobManagerImpl.java:654)
        at org.apache.cloudstack.managed.context.ManagedContextRunnable$1.run(ManagedContextRunnable.java:48)
        at org.apache.cloudstack.managed.context.impl.DefaultManagedContext$1.call(DefaultManagedContext.java:55)
        at org.apache.cloudstack.managed.context.impl.DefaultManagedContext.callWithContext(DefaultManagedContext.java:102)
        at org.apache.cloudstack.managed.context.impl.DefaultManagedContext.runWithContext(DefaultManagedContext.java:52)
        at org.apache.cloudstack.managed.context.ManagedContextRunnable.run(ManagedContextRunnable.java:45)
        at org.apache.cloudstack.framework.jobs.impl.AsyncJobManagerImpl$5.run(AsyncJobManagerImpl.java:602)
        at java.base/java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:515)
        at java.base/java.util.concurrent.FutureTask.run(FutureTask.java:264)
        at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128)
        at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628)
        at java.base/java.lang.Thread.run(Thread.java:829)
2024-07-24 22:58:01,241 DEBUG [o.a.c.f.j.i.AsyncJobManagerImpl] (API-Job-Executor-1:ctx-255103b8 job-517 ctx-2be1b76c) (logid:4dabe3fc) Complete async job-517, jobStatus: SUCCEEDED, resultCode: 0, result: org.apache.cloudstack.api.response.SuccessResponse/null/{"success":"true"}
2024-07-24 22:58:01,243 DEBUG [o.a.c.f.j.i.AsyncJobManagerImpl] (API-Job-Executor-1:ctx-255103b8 job-517 ctx-2be1b76c) (logid:4dabe3fc) Publish async job-517 complete on message bus
2024-07-24 22:58:01,243 DEBUG [o.a.c.f.j.i.AsyncJobManagerImpl] (API-Job-Executor-1:ctx-255103b8 job-517 ctx-2be1b76c) (logid:4dabe3fc) Wake up jobs related to job-517
2024-07-24 22:58:01,244 DEBUG [o.a.c.f.j.i.AsyncJobManagerImpl] (API-Job-Executor-1:ctx-255103b8 job-517 ctx-2be1b76c) (logid:4dabe3fc) Update db status for job-517
2024-07-24 22:58:01,246 DEBUG [o.a.c.f.j.i.AsyncJobManagerImpl] (API-Job-Executor-1:ctx-255103b8 job-517 ctx-2be1b76c) (logid:4dabe3fc) Wake up jobs joined with job-517 and disjoin all subjobs created from job- 517
2024-07-24 22:58:01,255 DEBUG [o.a.c.f.j.i.AsyncJobManagerImpl] (API-Job-Executor-1:ctx-255103b8 job-517) (logid:4dabe3fc) Done executing org.apache.cloudstack.api.command.user.backup.AssignVirtualMachineToBackupOfferingCmd for job-517
2024-07-24 22:58:01,256 INFO  [o.a.c.f.j.i.AsyncJobMonitor] (API-Job-Executor-1:ctx-255103b8 job-517) (logid:4dabe3fc) Remove job-517 from job monitoring
2024-07-24 22:58:01,419 DEBUG [c.c.a.ApiServlet] (qtp660017404-388:ctx-8d964df1) (logid:2ebbfcc9) ===START===  192.168.161.8 -- GET  command=readyForShutdown&response=json
2024-07-24 22:58:01,419 DEBUG [c.c.a.ApiServlet] (qtp660017404-388:ctx-8d964df1) (logid:2ebbfcc9) Two factor authentication is already verified for the user 2, so skipping
2024-07-24 22:58:01,435 DEBUG [c.c.a.ApiServer] (qtp660017404-388:ctx-8d964df1 ctx-ec3a5d74) (logid:2ebbfcc9) CIDRs from which account 'Account [{"accountName":"admin","id":2,"uuid":"a64e983a-45bd-11ef-968b-005056b7aa72"}]' is allowed to perform API calls: 0.0.0.0/0,::/0
2024-07-24 22:58:01,445 DEBUG [o.a.c.a.StaticRoleBasedAPIAccessChecker] (qtp660017404-388:ctx-8d964df1 ctx-ec3a5d74) (logid:2ebbfcc9) RoleService is enabled. We will use it instead of StaticRoleBasedAPIAccessChecker.

Activity

  1. omurozlu
    changed the title [-]Veeam Backup Assign Backup Problem[/-] [+]Veeam Backup => Assign Backup Problem[/+] on Jul 24, 2024

  2. weizhouapache commented on Jul 25, 2024

    weizhouapache
    on Jul 25, 2024
    Member

    @omurozlu
    the veeam integration uses veeam API in some operations.
    in some other operations, it runs powershell command via ssh into the server, therefore the ssh port should be accessible from cloudstack management server.

    com.cloud.utils.exception.CloudRuntimeException: Error while executing PowerShell commands due to: There was a problem while connecting to vbem01.flexapp360.team:22

    can you please check the firewall ?

  3. kiranchavala commented on Jul 25, 2024

    kiranchavala
    on Jul 25, 2024
    Member

    @omurozlu

    Did you install the openssh package on windows server

    https://docs.cloudstack.apache.org/en/4.19.1.0/adminguide/veeam_plugin.html#installing-veeam-backup-and-recovery-for-use-with-cloudstack

    https://learn.microsoft.com/en-us/windows-server/administration/openssh/openssh_install_firstuse?tabs=gui#install-openssh-for-windows

  4. omurozlu commented on Jul 25, 2024

    omurozlu
    on Jul 25, 2024
    Author

    Hello @weizhouapache @kiranchavala ,

    im make this working backup but restore make give this error

    Does anyone have any ideas on this subject?

    2024-07-25 16:18:14,817 DEBUG [c.c.h.g.VMwareGuru] (API-Job-Executor-7:ctx-483a914e job-550 ctx-bde8dc82) (logid:b7e45425) VM restore mapping for disk com.vmware.vim25.VirtualDiskFlatVer2BackingInfo@628136c9 (capacity: (100.00 GB) 107374182400) with volume ID55
2024-07-25 16:18:14,818 DEBUG [c.c.h.g.VMwareGuru] (API-Job-Executor-7:ctx-483a914e job-550 ctx-bde8dc82) (logid:b7e45425) Trying to find network with vlan: [1006].
2024-07-25 16:18:14,821 DEBUG [c.c.h.g.VMwareGuru] (API-Job-Executor-7:ctx-483a914e job-550 ctx-bde8dc82) (logid:b7e45425) Mapping network vlan [1006] to networkVO [id: b2184e9d-26a4-4f32-897b-c835ba0959cd].
2024-07-25 16:18:14,830 ERROR [o.a.c.b.BackupManagerImpl] (API-Job-Executor-7:ctx-483a914e job-550 ctx-bde8dc82) (logid:b7e45425) Failed to import VM [vmInternalName: i-2-20-VM] from backup restoration [{"backupType":"Full","externalId":"56590451-d12e-468a-8722-db7b67881bff","id":1,"uuid":"56fe2d70-fc02-4e49-b8d4-c6cc225a84b9","vmId":20}] with hypervisor [type: VMware] due to: [null].
java.lang.NullPointerException
        at com.cloud.hypervisor.guru.VMwareGuru.importVirtualMachineFromBackup(VMwareGuru.java:1169)
        at org.apache.cloudstack.backup.BackupManagerImpl.importRestoredVM(BackupManagerImpl.java:570)
        at org.apache.cloudstack.backup.BackupManagerImpl.restoreBackup(BackupManagerImpl.java:623)
        at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
        at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
        at java.base/java.lang.reflect.Method.invoke(Method.java:566)
        at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:344)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:198)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:163)
        at org.apache.cloudstack.network.contrail.management.EventUtils$EventInterceptor.invoke(EventUtils.java:107)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:175)
        at com.cloud.event.ActionEventInterceptor.invoke(ActionEventInterceptor.java:52)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:175)
        at org.springframework.aop.interceptor.ExposeInvocationInterceptor.invoke(ExposeInvocationInterceptor.java:97)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186)
        at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:215)
        at com.sun.proxy.$Proxy330.restoreBackup(Unknown Source)
        at org.apache.cloudstack.api.command.user.backup.RestoreBackupCmd.execute(RestoreBackupCmd.java:77)
        at com.cloud.api.ApiDispatcher.dispatch(ApiDispatcher.java:172)
        at com.cloud.api.ApiAsyncJobDispatcher.runJob(ApiAsyncJobDispatcher.java:112)
        at org.apache.cloudstack.framework.jobs.impl.AsyncJobManagerImpl$5.runInContext(AsyncJobManagerImpl.java:654)
        at org.apache.cloudstack.managed.context.ManagedContextRunnable$1.run(ManagedContextRunnable.java:48)
        at org.apache.cloudstack.managed.context.impl.DefaultManagedContext$1.call(DefaultManagedContext.java:55)
        at org.apache.cloudstack.managed.context.impl.DefaultManagedContext.callWithContext(DefaultManagedContext.java:102)
        at org.apache.cloudstack.managed.context.impl.DefaultManagedContext.runWithContext(DefaultManagedContext.java:52)
        at org.apache.cloudstack.managed.context.ManagedContextRunnable.run(ManagedContextRunnable.java:45)
        at org.apache.cloudstack.framework.jobs.impl.AsyncJobManagerImpl$5.run(AsyncJobManagerImpl.java:602)
        at java.base/java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:515)
        at java.base/java.util.concurrent.FutureTask.run(FutureTask.java:264)
        at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128)
        at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628)
        at java.base/java.lang.Thread.run(Thread.java:829)
2024-07-25 16:18:14,848 DEBUG [o.a.c.f.j.i.AsyncJobManagerImpl] (API-Job-Executor-7:ctx-483a914e job-550) (logid:b7e45425) Complete async job-550, jobStatus: FAILED, resultCode: 530, result: org.apache.cloudstack.api.response.ExceptionResponse/null/{"uuidList":[],"errorcode":"530"}
2024-07-25 16:18:14,850 DEBUG [o.a.c.f.j.i.AsyncJobManagerImpl] (API-Job-Executor-7:ctx-483a914e job-550) (logid:b7e45425) Publish async job-550 complete on message bus
2024-07-25 16:18:14,850 DEBUG [o.a.c.f.j.i.AsyncJobManagerImpl] (API-Job-Executor-7:ctx-483a914e job-550) (logid:b7e45425) Wake up jobs related to job-550
2024-07-25 16:18:14,850 DEBUG [o.a.c.f.j.i.AsyncJobManagerImpl] (API-Job-Executor-7:ctx-483a914e job-550) (logid:b7e45425) Update db status for job-550
2024-07-25 16:18:14,852 DEBUG [o.a.c.f.j.i.AsyncJobManagerImpl] (API-Job-Executor-7:ctx-483a914e job-550) (logid:b7e45425) Wake up jobs joined with job-550 and disjoin all subjobs created from job- 550
2024-07-25 16:18:14,860 DEBUG [o.a.c.f.j.i.AsyncJobManagerImpl] (API-Job-Executor-7:ctx-483a914e job-550) (logid:b7e45425) Done executing org.apache.cloudstack.api.command.user.backup.RestoreBackupCmd for job-550
2024-07-25 16:18:14,861 INFO  [o.a.c.f.j.i.AsyncJobMonitor] (API-Job-Executor-7:ctx-483a914e job-550) (logid:b7e45425) Remove job-550 from job monitoring
2024-07-25 16:18:14,917 DEBUG [c.c.a.ApiServlet] (qtp660017404-920:ctx-1ab4bb5f) (logid:917861ca) ===START===  192.168.161.8 -- GET  jobId=b7e45425-dd27-4a0f-8361-ac305a3b0963&command=queryAsyncJobResult&response=json
2024-07-25 16:18:14,917 DEBUG [c.c.a.ApiServlet] (qtp660017404-920:ctx-1ab4bb5f) (logid:917861ca) Two factor authentication is already verified for the user 2, so skipping

  5. weizhouapache commented on Jul 25, 2024

    weizhouapache
    on Jul 25, 2024
    Member

    @omurozlu
    can you check if the vm template and service offering are still valid ?

  6. omurozlu commented on Jul 25, 2024

    omurozlu
    on Jul 25, 2024
    Author

    hello @weizhouapache,
    machine showing and working in vmware no problem but cloudstack panel in volume deleted. (Not remove in vmware just not showing in cloudstack panel.)

  7. weizhouapache commented on Jul 25, 2024

    weizhouapache
    on Jul 25, 2024
    Member

    hello @weizhouapache, machine showing and working in vmware no problem but cloudstack panel in volume deleted. (Not remove in vmware just not showing in cloudstack panel.)

    @omurozlu
    you can set "removed" field to "NULL" in the "volumes" table

  8. omurozlu commented on Jul 25, 2024

    omurozlu
    on Jul 25, 2024
    Author

    hello @weizhouapache, machine showing and working in vmware no problem but cloudstack panel in volume deleted. (Not remove in vmware just not showing in cloudstack panel.)

    @omurozlu you can set "removed" field to "NULL" in the "volumes" table

    yes this solves the problem

    update cloud.volumes set removed=null where id = xx

  9. weizhouapache commented on Jul 26, 2024

    weizhouapache
    on Jul 26, 2024
    Member

    hello @weizhouapache, machine showing and working in vmware no problem but cloudstack panel in volume deleted. (Not remove in vmware just not showing in cloudstack panel.)

    @omurozlu you can set "removed" field to "NULL" in the "volumes" table

    yes this solves the problem

    update cloud.volumes set removed=null where id = xx

    @omurozlu that's just the workaround

    I checked the screenshot you shared. the vm was created from the ISO, which might be the root cause of the issue.
    can you test another vm created from a template ?

  10. weizhouapache
    added this to the 4.19.2.0 milestone on Jul 26, 2024
  11. sureshanaparti
    added this to deprecated: Apache CloudStack - Issues Aug'2024on Aug 9, 2024
  12. DaanHoogland
    moved this to Todo in deprecated: Apache CloudStack - Issues Aug'2024on Aug 13, 2024
  13. DaanHoogland
    added this to Apache CloudStack BugFest - Issueson Aug 14, 2024
  14. DaanHoogland
    moved this to Todo in Apache CloudStack BugFest - Issueson Aug 14, 2024
  15. DaanHoogland
    moved this from Todo to Discuss in deprecated: Apache CloudStack - Issues Aug'2024on Aug 14, 2024

  16. 7 remaining items

  17. weizhouapache
    linked a pull request that will close this issueVeeam: get templateId from vm instance if vm is created from ISO #10705on Apr 14, 2025
  18. weizhouapache
    moved this from Todo to ready for Review in Apache CloudStack BugFest - Issueson Apr 14, 2025
  19. sureshanaparti
    modified the milestones: 4.19.3, 4.19.4 on Jun 5, 2025
  20. weizhouapache
    modified the milestones: 4.19.4, 4.20.2 on Sep 2, 2025
  21. weizhouapache
    modified the milestones: 4.20.2, 4.20.3 on Sep 15, 2025
  22. abh1sar
    self-assigned this
    on Nov 7, 2025
  23. abh1sar
    moved this from ready for Review to In Testing in Apache CloudStack BugFest - Issueson Nov 7, 2025
  24. abh1sar
    removed their assignment
    on Jan 2, 2026

  25. abh1sar commented on Jan 2, 2026

    abh1sar
    on Jan 2, 2026
    Contributor

    Fixed by #10705

  26. abh1sar
    closed this as completedon Jan 2, 2026
  27. github-project-automation
    moved this from In Testing to Done in Apache CloudStack BugFest - Issueson Jan 2, 2026
  28. DaanHoogland
    removed this from Apache CloudStack BugFest - Issueson Jan 6, 2026
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