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chore: clarify IDs and explain how to create a company by Startouf · Pull Request #611 · intercom/intercom-ruby · GitHub

chore: clarify IDs and explain how to create a company - #611

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Startouf wants to merge 2 commits into
intercom:masterfrom
Startouf:patch-2
Open

chore: clarify IDs and explain how to create a company#611
Startouf wants to merge 2 commits into
intercom:masterfrom
Startouf:patch-2

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it can be confusing which "user ID" we are talking about

  • Many users of this intercom library have their own users in their own database, and their "customer ID"
  • Intercom has its own unique user ID

Also, there was no example to create a company.

Add create example
Add information regarding intercom IDs

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I'm thinking of updating my PR to use "external id" to better match intercom documentation. I also found out one had to use intercom.find(external_id: user_in) and not (user_id: user_id)

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