Manage findings

Findings are security issues detected within SaaS and cloud applications that involve users, data at rest, and other configuration settings. With Cloudflare CASB, you can review a comprehensive list of findings in Cloudflare One and immediately start taking action on the issues found.

• You have added a Cloud and SaaS integration.
• Your scan has surfaced at least one security finding.

Posture findings include misconfigurations, unauthorized user activity, and other data security issues.

To view details about the posture findings that CASB found:

1. In Cloudflare One , go to Cloud & SaaS findings > Posture Findings.
2. Choose SaaS or Cloud.
3. To view details about a finding, select the finding's name

Cloud & SaaS findings will display details about your posture finding, including the finding type, severity level, number of instances, associated integration, current status, and date detected. For more information on each instance of the finding, select Manage.

To manage the finding's visibility, you can update the finding's severity level or hide the finding from view. You can also send a posture finding instance to a webhook. Some findings also provide a remediation guide to resolve the issue or support creating a Gateway HTTP policy to block the traffic.

Cloudflare CASB labels each finding with one of the following severity levels:

You can change the severity level for a finding at any time in case the default assignment does not suit your environment:

1. In Cloudflare One , go to Cloud & SaaS findings > Posture Findings.
2. Locate the finding you want to modify and select Manage.
3. In the severity level drop-down menu, choose your desired setting (Critical, High, Medium, or Low).

The new severity level will only apply to the posture finding within this specific integration. If you added multiple integrations of the same application, the other integrations will not be impacted by this change.

Content findings include instances of potential data exposure as identified by DLP.

To view details about the content findings that CASB found:

1. In Cloudflare One , go to Cloud & SaaS findings > Content Findings.
2. Choose SaaS or Cloud.
3. To view details about a finding, select the finding's name.

Cloud & SaaS findings will display details about your content finding, including the file name, a link to the file, matching DLP profiles, associated integration, and date detected.

AWS users can configure a compute account to scan for data security resources within their S3 resources.

File findings for some integrations (such as Microsoft 365 and Box) may link to an inaccessible file. To access the actual shared file:

After reviewing your findings, you may decide that certain posture findings are not applicable to your organization. Cloudflare CASB allows you to remove findings or individual instances of findings from your list of active issues. CASB will continue to scan for these issues, but any detections will appear in a separate tab.

1. In Cloudflare One , go to Cloud & SaaS findings > Posture Findings.
2. Locate the active finding you want to hide.
3. In the three-dot menu, select Move to ignore.

The finding's status will change from Active to Ignored. CASB will continue to scan for these findings and report detections. You can change ignored findings back to Active with the same process at any time.

1. In Cloudflare One , go to Cloud & SaaS findings > Posture Findings.
2. Choose the active finding you want to hide, then select Manage.
3. In Active, find the instance you want to hide.
4. In the three-dot menu, select Move to hidden.

The instance will be moved from Active to Hidden within the finding. If the finding occurs again for the same user, CASB will report the new instance quietly in the Hidden tab. You can move hidden instances back to the Active tab at any time.

After you configure one or more CASB webhooks, you can send posture finding instances to external systems such as chat platforms, ticketing systems, SIEMs, SOAR tools, and custom automation services.

CASB webhooks currently support posture finding instances only.

1. In Cloudflare One , go to Cloud & SaaS findings > Posture Findings.
2. Choose SaaS or Cloud.
3. Choose the finding you want to review, then select Manage.
4. In Active Instances, select an instance.
5. In the instance details panel, select Send webhook.
6. Choose the webhook destination or destinations you want to use.
7. Select Send webhooks.

Cloudflare queues webhook sends in the background. A success message means that Cloudflare accepted the request for delivery.

To validate a destination before sending a live finding instance, use Test delivery from the Webhooks page.

In addition to detecting and surfacing misconfigurations or issues with SaaS and cloud applications, CASB can also remediate findings directly in applications.

Before you can remediate findings, add a new integration and choose Read-Write mode during setup. Alternatively, you can update an existing integration:

1. In Cloudflare One , go to Cloud & SaaS findings > Integrations.
2. Choose your integration, then select Configure.
3. In Integration permissions, choose Read-Write mode.
4. Select Update integration. CASB will redirect you to your Microsoft 365 configuration.
5. Sign in to your organization, then select Accept.

CASB can now remediate supported findings directly.

To remediate a supported finding:

1. In Cloudflare One , go to Cloud & SaaS findings > Posture Findings.
2. Choose a supported finding type, then select Manage.
3. In Active Instances, select an instance.
4. In Remediation details, choose a remediation action to take.

CASB will begin remediating the instance.

Remediated findings will appear in Cloud & SaaS findings > Posture Findings. The status of the finding will change depending on what action CASB has taken:

If the status is Completed, remediation succeeded. If the status is Failed or Rejected, remediation failed, and you can select the finding to take action again.

CASB will log remediation actions in Logs > Admin. For more information, refer to Cloudflare One Logs.

Using the security findings from CASB allows for fine-grained Gateway policies which prevent future unwanted behavior while still allowing usage that aligns to your organization's security policy. You can view a CASB finding, like the use of an unapproved application, then immediately prevent or control access with Gateway.

CASB supports creating a Gateway policy for findings from the Google Workspace integration:

Supported CASB findings for Gateway policies

• Google Workspace: File publicly accessible with edit access
• Google Workspace: File publicly accessible with view access
• Google Workspace: File shared outside company with edit access
• Google Workspace: File shared outside company with view access

To create a Gateway policy directly from a CASB finding:

1. In Cloudflare One , go to Cloud & SaaS findings > Posture Findings or Cloud & SaaS findings > Content Findings.

2. Choose SaaS or Cloud.

3. Choose the finding you want to modify, then select Manage.

4. Find the instance you want to block and select its three-dot menu.

5. Select Block with Gateway HTTP policy. A new browser tab will open with a pre-filled HTTP policy.

   Note

   Not all CASB findings will have the Block with Gateway HTTP policy option. Unsupported findings can only be resolved from your application dashboard or through your domain provider.

6. (Optional) Configure the HTTP policy. For example, if the policy blocks an unsanctioned third-party app, you can apply the policy to some or all users, or only block uploads or downloads.

7. Select Save.

Your HTTP policy will now prevent future instances of the security finding.