Say hello to Slackbot, your AI teammate

Slackbot isnt just another standalone agent it works where your teams already collaborate. Because it lives directly inside Slack, it can use your organizations shared history, files, and conversations to provide relevant, high-quality answers without switching apps or losing context. Slackbot brings AI into the natural flow of work so teams can get value instantly.

Slackbot is now your single agent for every task in Slack. It can summarize files and threads, surface insights, draft content, and answer questions based on information you already have access to in Slack and the connected ecosystem of apps and agents. Its designed to help with everyday workflows across every function, so whether youre updating Salesforce records or taking action across your connected systems, Slackbot does this all from a single conversation.

Slackbot runs entirely within Slacks trusted boundary and follows the same security practices and compliance standards that customers expect from Slack itself. It respects your organizations permissions and access controls, meaning it will only surface information you are already allowed to view. Customer data is never used to train large language models. LLM providers do not have access to customer data and the models are run within Slacks virtual private cloud infrastructure, ensuring that your data stays within Slacks secure environment.

Yes. Slackbot can be used anywhere Slack is available. It also respects your Slack language settings and can generate responses in the language you use in Slack.

Slackbot makes customer management conversational with Slack CRM. Instead of switching to a separate tool, just ask Slackbot to add contacts, update deals, log notes from a call, prep for meetings, or draft follow-up emails. Slackbot turns your everyday conversations into organized customer records so your lean team stays focused on relationships, not busywork. Learn more.

Slackbot can find answers in seconds, help you prep for meetings, align calendars to find meeting times, analyze files, and create rich content such as project briefs, meeting agendas, and more. With app and agent orchestration, Slackbot can orchestrate work across sales, customer service, marketing, IT, engineering, legal and more.

Soon, Slack users across every plan will be able to try Slackbot. Demand has been extraordinary, and we are opening access so every team can experience an agent built directly into their flow of work. Slack Free and Pro users will have the chance to explore Slackbot's capabilities firsthand through a limited trial experience. Ongoing Slackbot access will continue to be available to Business+ and Enterprise+ customers, and coming soon, Salesforce CRM customers who connect their accounts to Slack will also receive ongoing access to Slackbot!