Big wins, faster than ever

Yes! Slack helps make sales a team sport by facilitating seamless and fast collaboration between cross-functional teams and decision makers in any organization. Heres how:

• Quickly loop in colleagues, partners and experts to make decisions in real time.
• Integrate with your CRM to allow key account details to be viewed by everyone at your organization within Slack.
• Set keyword notifications to spark collaboration and bring in experts to close deals faster.
• Tune into conversations in channels youre not a member to gain deal-winning insights and knowledge.

No, but it does integrate with your CRM, including Salesforce, HubSpot and Zoho.

By using Slack and your CRM together, teams can easily stay in the loop on leads, account details and more from within Slack, allowing them to respond faster to new opportunities and collaborate seamlessly with colleagues across the organization.

Salesforce was one of Slacks earliest partners, letting teams easily stay up to date on their Salesforce records from within Slack.

There are two apps that connect Salesforce and Slack. In order to use the Salesforce app for Slack, a Salesforce system administrator will need to install and configure the Slack app for Salesforce. Each app provides different functionality.

The Slack app for Salesforce

• View Slack messages associated with a record
• Send Salesforce records to Slack
• Set up record alerts in Slack channels

The Salesforce app for Slack

• Available in theSlack Marketplace
• Search and preview Salesforce records for all standard objects
• Route relevant alerts to channels
• Add Slack messages to Salesforce records

Learn more about how tosuperpower your sales with Slack + Salesforceintegration and how it works.

Channels are where work happens in Slack. A channel is a single place for a team to share messages, tools and files. People often create channels for company announcements, customer support triage, asking for IT or HR help, and sharing social interests.

Channels can be public (open to everyone at the organization) or private (invite-only). In addition, organizations on a paid Slack plan can share a channel with external partners like agencies, clients and vendors with Slack Connect. Learn more about howchannelscan speed up your daily work.

Slack helps organizations bring their people and tools together in one place so they can stay productive and aligned from anywhere. More than 750,000 businesses use Slack every day for team messaging, file sharing and video/voice calls. You can integrate thousands of tools, like Google Drive, Zoom and Salesforce, or create custom bots or apps just for your organization. Find out more about howSlack features work.