[]

Apple TV Support

[]

Subscriptions and purchases

Manage or cancel a subscription, view your purchase history, check your payment methods, and more.

Get help

Apple TV app

[]

If you cant watch or stream videos

There are some things you can try if you cant stream content over a Wi-Fi or cellular connection.

[]

If you cant find shared apps and content

Learn what to do if members of your Family Sharing group cant view your content.

[]

Change subtitles or languages

You can choose audio languages, subtitles, closed captions, and more in the Apple TV app.

[]

Apple TV 4K and Apple TV HD

[]

Set up your Apple TV

Learn how to use the Siri Remote, Apple TV Remote, or your iPhone to set up your Apple TV.

[]

If your Siri Remote or Apple TV Remote isnt working

Learn what to do if your remote isnt working as expected.

[]

If your Apple TV isnt working

There are some things you can try if your Apple TV isnt working, wont turn on, or shows a black screen.

[]

If you lost your Apple TV remote

You can find your Apple TV Remote or Siri Remote (2nd generation) or later using your iPhone.

Service and Repair

[]

My Support

Sign in with your Apple Account to check your coverage status or look up an existing repair.

[]

Service options

Learn about your options for Apple-certified service and repair.

[]

Start a repair

Tell us whats going on with your Apple TV and well find the right support options for you.

User Guides

[]

Apple TV 4K and Apple TV HD

Learn how to use the Siri Remote, use FaceTime on Apple TV, and more.

[]

Apple TV app

Find out how to manage your subscriptions, watch Apple Originals, and more.

[]

Peace of mind in every plan

Every AppleCare plan provides one-stop service for your Apple products, with quick and easy repairs for accidents like drops and spills. Youre also covered if your iPhone, iPad, or Apple Watch is lost or stolen.

Learn more about AppleCare

Search for more topics

q:
[]

Apple Communities

Find answers, ask questions, and connect with other Apple users.

[]

Still need help?

Tell us more and well guide you to a solution.

[]

Support app

Get personalized access to solutions for your Apple products.