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Be an Agentblazer: Gain AI Agentforce Skills on Trailhead
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Become an Agentblazer and build the future.

Agentblazers have the skills and the vision to transform how work gets done in the agentic AI era. They keep pace with innovation, use digital labor to create value for their companies, and leverage Agentforce to turn ideas into reality. The future is here, and it belongs to Agentblazers.

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Learn in-demand AI skills today

Agentblazer Status showcases your expertise in building autonomous agents and powering the digital workforce. As AI evolves, Agentblazer Status keeps you at the forefront of innovation with regularly updated learning content featuring the latest breakthroughs and practical applications.
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Level 1

Champion 2026

Confidently explain Agentforce concepts and business impact.
Complete this level to...
  • Gain foundational knowledge
  • Build an agent
  • Identify agent use cases
[] We've added new modules to the Agentblazer Champion trail. Complete them now to earn your 2026 status!
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Level 2

Innovator 2026

Implement Agentforce solutions to drive measurable business outcomes.
Complete this level to...
  • Build sales and service agents
  • Lead AI initiatives
  • Drive business outcomes
[] We've added new modules to the Agentblazer Innovator trail. Complete them to earn your 2026 status!
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Level 3

Legend 2026

Understand advanced concepts and design complex strategies.
Complete this level to...
  • Manage the full agent lifecycle
  • Build advanced customizations
  • Earn the Agentforce certification
[] We've added new modules to the Agentblazer Legend trail. Complete them to earn your 2026 status!
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Keep your skills sharp with annual renewals

We're adding new learning content all year long to help you keep pace with the rapid changes in AI and Agentforce. Complete the latest trails to renew your Agentblazer Statuses annually and showcase your up-to-date expertise.

Connect with Agentblazers

Connect with Agentblazers from around the world to skill up on AI, discover use cases, hear from product experts, and more. Grow your AI expertise and your career.

Put your Agentforce skills to the test

Validate your skillset by earning an Agentforce Certification. Certifications showcase your expertise, validate your knowledge, and open doors to new possibilities.

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Agentblazer Champion 2026
A Champion can confidently explain Agentforce concepts and their business value, focusing on foundational AI understanding and basic hands-on experience.
Whats been updated in this trail in 2026:
  • New: Becoming an Agentblazer
  • New: Use Employee Agents to Get Work Done
  • Removed: Connect Data 360 to Agentforce
Knowledge Gained:
  • Human-Agent Interaction: How humans and AI collaborate effectively.
  • AI Ethics: Addressing bias, transparency, and accountability.
  • Autonomous Agents: Understand agents, use cases, and CRM potential.
  • Agentforce Basics: Core concepts of agent creation using Salesforce tools.
  • Agent Builder Overview: Introduction to the Agent Builder tool for agent design.
Skills Developed:
  • Explain core AI concepts, including data fundamentals.
  • Articulate a simple business use case for an agent.
  • Use Prompt Builder to create prompt templates and write effective prompts.
  • Build a basic agent using Quick Start: Build Your First Agent with Agentforce.
Exclusions (What aren't you expected to do?)
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Agentblazer Innovator 2026
An Innovator, when presented with a business challenge, can implement Agentforce solutions to drive meaningful outcomes and value.
Whats been updated in this trail in 2026:
  • New: Threat Modeling for AI Agents
  • New: Agentforce Deployment: Quick Look
  • New: Agentforce Voice: Quick Look
Knowledge Gained:
  • Agent Planning: Define strategies for business-driven agent solutions.
  • Agent Testing & Troubleshooting: Identify and resolve agent performance issues.
  • Augmenting Agents with RAG: Use external knowledge for smarter, more dynamic responses.
  • Agent Deployment: Best practices for initial and post-launch agent optimization.
  • Agentforce in Action: Expanded use cases across Sales, Service, and Industries.
  • Hands-on Builds: Exposure to advanced builds such as Sales Coach and SDR Agents.
Skills Developed:
  • Build functional agents through superbadges and guided use cases.
  • Implement a working agent tailored to a specific business use case.
  • Lead small-scale AI implementation projects with measurable results.
Move on to the next Trail to learn how to:
  • Design complex, enterprise-wide AI strategies.
  • Serve as a strategic mentor across the organization.
  • Manage advanced multi-agent system architectures.
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Agentblazer Legend 2026
A Legend designs advanced agent customizations, crafts AI-driven business strategies, and mentors others across their organization and community.
Whats been updated in this trail in 2026:
  • New: Data 360-Powered Agentforce
  • New: Connect Data 360 to Agentforce
  • New: Agentforce and RAG: Best Practices for Better Agents
Knowledge Gained:
  • Advanced Agent Customization: How to customize agents using prompts, flows, and Apex.
  • Agent Data Management: Using Data Cloud for personalized experiences, grounding agents in data, and working with unstructured data.
  • Agent Testing and Monitoring: Developing testing strategies and using the Agentforce Testing Center.
  • Agent Deployment: Creating and deploying agents to Slack.
  • Agentforce Development Tools: Creating agents using Agentforce DX, the Agent API, and the Models API.
Skills Developed:
  • Design AI-driven business strategies.
  • Lead AI adoption efforts and bridge the gap between technical and business teams.
  • Customize and manage advanced agents.
  • Apply best practices for unstructured data and free-text fields in Agentforce.
Certifications:
  • Passed the AI Specialist Certification
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