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Agentblazer: The Community for Learning About AI Agents
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Welcome, Agentblazer.

Connect with Agentblazers from around the world to skill up on AI, discover use cases, hear from product experts, and more. Grow your AI expertise, drive your companys success, and accelerate your career.

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How Canada Goose Used AI to Expand Capacity and Create a Revenue-Generating Experience Center

By augmenting its Style Experts with Agentforce, Canada Goose reduced peak-season wait times by 13.9% and improved customer satisfaction by 21.2%.

[] Ankit Chaudhari
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Your Agents Are Getting More Capable. Is Your Observability Tooling Keeping Up?

Context-based session scoring and multi-agent traces bring new depth to Agentforce Observability, now included for free for every Agentforce customer.

[] Manjeet Singh Senior Director, Product Management, Salesforce AI Cloud [] Itay Oren Senior Product Manager

Core Resources

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Start building Agentforce today.

Build and customize autonomous AI agents to support your employees and customers.

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Salesforce AI Use Case Library

Get inspired to get more value from AI. Browse practical use cases for out-of-the-box and custom AI solutions for any industry.

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Agentforce Demos

Ready to build your own Agentforce Agents? These demos will help you get started.

An AI agent and a human worker hold a flag with an image of a checkmark on it: trustworthy AI [An AI agent and a human worker hold a flag with an image of a checkmark on it: trustworthy AI]

5 Ways To Build Trustworthy AI Agents

Heres how we designed Agentforce to make sure its trustworthy, reliable, and transparent.

Learn how peers are gaining AI skills and making the agentic enterprise a reality with Agentforce.

Guide

What are AI Agents? A Complete Guide

Autonomous AI agents can understand and interpret customers questions using natural language. Heres what service leaders need to know about the next evolution in proactive, personalized support.

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Agentforce Resources

Discover more Agentforce resources.

Get the guidance and tools you need to start building with Agentforce.

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Agentforce NOW Events

Get hands-on with Agentforce and learn directly from experts how to build AI agents.

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Salesforce Developers Blog

Learn more about Agentforce by exploring the full collection of Salesforce Developers blog content.

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Agentforce Decoded

Dive into weekly how-to videos featuring out-of-the-box Agentforce use cases and capabilities from Salesforce Developer Advocates.

Agentblazer Stories

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Shreeya Rashinkar

Head of Salesforce Solutions and Presales

Tech Mahindra

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Jonathan Fox

Head of Salesforce Architecture

Intellect Design Arena

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Nicole Pomponio

Director, Delivery Management & Operations

SaltClick

Be part of the #Agentblazer movement

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Trailhead

Earn Agentblazer Status

Status highlights your skills and hands-on experience building autonomous agents to create a digital workforce. Advance through the levels from Champion to Legend to gain the skills to drive agentic change in your organization and achieve your career goals.

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Learn about Agentforce on Trailhead.

Gain new skills with free, guided Agentforce courses on Trailhead.

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Module

Trusted Agentic AI

Learn how Agentforce uses safeguards and responsible AI principles to create ethical AI.

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Project

Build Your First Agent with Agentforce

Create an Agentforce Service Agent to assist with recommendations and bookings.

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Module

Agentforce Service Agent: Quick Look

Help customers with next-gen AI bots that offer autonomous, natural responses.

Start learning

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