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AI Workflow Automation Tools for Better Marketing & Customer Service - Klaviyo SG Skip to main content

Klaviyo AI

Klaviyo AI

    Klaviyo AI

    AI that creates, resolves, and personalises autonomously

    From uncovering new opportunities to launching on-brand campaigns and providing support 24/7, K:AI agents keep your business moving while built-in AI tools optimise every interaction for the biggest impact.

    Sign up
    A digital interface displays an Eastie running shoe ad on the left and an AI chat assistant creating a Boston Marathon marketing campaign on the right. [A digital interface displays an Eastie running shoe ad on the left and an AI chat assistant creating a Boston Marathon marketing campaign on the right.]

    Explore K:AI

    Goodbye monotonous. Hello autonomous.

    Composer

    Tell Composer what you're trying to achieve, and it'll uncover opportunities, build the audience, draft the content, and plan the send.

    Customer Agent

    Support and sell. 24/7 support answers common customer questions while identifying sales opportunities.

    Personalisation

    Automatically hone your strategy across audiences, channels, content, and timing with 40+ predictive and generative features.

    Integrations

    Access Klaviyo data within Claude, ChatGPT, or any AI tool you like with Klaviyo's MCP server.

    Composer

    Go from idea to launch-ready campaign with just a prompt

    Spot new revenue opportunities, turn an idea into a launch-ready campaign in minutes, and move forward with confidenceall through a simple conversation.

    See what's holding growth back

    Composer analyses your performance across campaigns, segments, and flows to find opportunities with the greatest revenue potential.

    Go from prompt to campaign in minutes

    What used to take hours can now take minutes. Tell Composer what you're trying to accomplish and it'll build the campaign for you.

    Make decisions with confidence

    Every recommendation comes with the context behind it, drawing on performance data, account history, and Klaviyo expertise so you can decide what's worth doing next.

    Explore Composer
    A tablet displaying a marketing platform dashboard with campaign performance data, a "Marathon Season Drop" campaign preview, and an "Ask Klaviyo anything" search bar. [A tablet displaying a marketing platform dashboard with campaign performance data, a "Marathon Season Drop" campaign preview, and an "Ask Klaviyo anything" search bar.]
    Customer Agent

    The AI customer service agent built for B2C

    Built for B2C. Resolve questions, recommend products, and drive revenue, powered by everything Klaviyo knows about your customers.

    Ready from day one

    Pre-trained on your data, policies, and brand voice. For anything unique to your business, just describe it. Klaviyo builds it for you.

    Works across your tech stack

    Connect your existing tools through integrations or APIs so Customer Agent can take action on behalf of your customers, automatically.

    Keep your brand intact

    Test every response before it reaches a customer, so it stays on-brand, on-policy, and consistent across channels and languages.

    Make every conversation more valuable

    Conversations don't just get resolved they enrich your customer profiles, making every future campaign, follow-up, and flow more personalised.

    Explore Customer Agent
    A tablet displays an AI agent builder interface with a chat example where an AI assistant recommends clothing. The right panel shows options to build and customize the agent, including creating a "Find My Perfect Fit" skill. [A tablet displays an AI agent builder interface with a chat example where an AI assistant recommends clothing. The right panel shows options to build and customize the agent, including creating a "Find My Perfect Fit" skill.]
    KLAVIYO AI PERSONALISATION

    Personalisation that keeps customers coming back

    K:AI handles who to reach, what to say, and when to send itpersonalising every message with the right products. All driven by your data.

    A customer analytics card for VIP Jane Foster, displaying her $4,583.09 Customer Lifetime Value, expected next order date of February 16, 2025, and other key purchasing metrics. [A customer analytics card for VIP Jane Foster, displaying her $4,583.09 Customer Lifetime Value, expected next order date of February 16, 2025, and other key purchasing metrics.]

    Understand which customers to focus on and when

    K:AI scores every customer on lifetime value, churn risk, and purchase patternsso you always know who to target and whos ready to buy.

    Features: Predicted CLV RFM analysis churn risk

    AI image remix interface showing a person wearing white and neon green sneakers, with the prompt 'Show my shoes on a male model' entered. [AI image remix interface showing a person wearing white and neon green sneakers, with the prompt 'Show my shoes on a male model' entered.]

    Generate high-performing content in minutes

    K:AI enhances what you createrefining content, personalising messages, and optimising delivery across every channel, automatically.

    Features: Composer Brand voice AI segment AI flows AI Image Remix smart translations

    Klaviyo AI diagram: Trained by 183,000+ brands, it uses timing, content, channel, and audience to drive 1:1 personalization at scale, featuring a smiling woman with curly hair. [Klaviyo AI diagram: Trained by 183,000+ brands, it uses timing, content, channel, and audience to drive 1:1 personalization at scale, featuring a smiling woman with curly hair.]

    Reach customers where and when they convert with right offers

    K:AI routes each customer to their preferred channel, delivers at the moment theyre most likely to engage, and personalises what they seeacross email, SMS, mobile, and your website.


    Features: Personalised Send Time channel affinity product recommendations audience optimisation

    A UI card titled "Create form test" with the "Optimization test" option selected, describing testing forms with AI display settings. [A UI card titled "Create form test" with the "Optimization test" option selected, describing testing forms with AI display settings.]

    Experiment, detect, and continuously improve

    K:AI keeps your campaigns improving and protectedtesting what works, rolling out winners, and watching deliverability behind the scenes so nothing slips through.

    Features: Forms optimisation AI personalised campaigns flow anomaly detection campaign deliverability monitoring volume warnings guided warming

    AI that works where you do

    AI assistant interface on a screen, greeting "Good afternoon, Karl," with a text input field and task options including "Write," "Learn," and "Code." [AI assistant interface on a screen, greeting "Good afternoon, Karl," with a text input field and task options including "Write," "Learn," and "Code."]

    Klaviyo Claude app

    When you want to go deeper, Claude feels less like a tool and more like someone who can just take this off your plate. It pulls your Klaviyo data, figures out what needs to be done, and turns it into finished work you can actually use.

    Learn more
    Klaviyo campaign performance screen displaying a chat, a table of four campaigns with revenue and recipient data, and an 'Analyze trends' button. [Klaviyo campaign performance screen displaying a chat, a table of four campaigns with revenue and recipient data, and an 'Analyze trends' button.]

    Klaviyo ChatGPT app

    Ask a question, get an answer, and take actionwithout breaking your flow. Its everything you need, right where youre already working.

    Learn more
    Diagram: MCP server connected to Cursor, Claude, Windsurf, and Visual Studio Code. [Diagram: MCP server connected to Cursor, Claude, Windsurf, and Visual Studio Code.]

    Klaviyo MCP server

    Connect any AI agent or tool directly to your Klaviyo data. Build custom workflows, power your own tools, and bring AI into Klaviyo on your terms.

    Learn more
    KLAVIYO AI PERSONALISATION

    Klaviyo, supercharged by its powerful AI features, enables us to easily and effectively build complex automated flows that deliver the right message to the right customers, in the right region, at the right time.

    Jarrod Hinvest, Head of ecommerce, Culture Kings

    Why K:AI?

    It works where you work
    K:AI is embedded in every Klaviyo workflow and acts on your behalf across marketing, service, and analytics.

    Data you own and trust
    K:AI is trained on your brand, website, catalog, and profilesbecause AI is only as good as your data.

    Continuous innovation
    Weve been building AI features since 2017, with over 40 features available todayand counting.

    Open by design
    Our remote MCP server allows you to connect Klaviyo B2C CRM with your preferred AI tools.

    AI your way
    With K:AI, you have the power to use AI your wayfrom predictive AI for insights and speed to assistive AI for co-creationand now, K:AI agents that act autonomously.

    Klaviyo AI tools and resources

    Two smartphone screens display fashion and lifestyle content. The left shows a woman in a coat and sunglasses. The right features a newsletter with outdoor images. [Two smartphone screens display fashion and lifestyle content. The left shows a woman in a coat and sunglasses. The right features a newsletter with outdoor images.]

    AI for email marketing

    Create and optimise high-performing emails with AI-driven insights

    Explore email AI
    Interface showing AI-generated content creation. Includes a "New arrivals" section with makeup images and a "Shop Now" button. [Interface showing AI-generated content creation. Includes a "New arrivals" section with makeup images and a "Shop Now" button.]

    What is AI in marketing?

    Discover the benefits of using AI in marketing, how marketing teams are using AI, and how to track its effectiveness.

    Explore AI in marketing
    Flowchart with arrows pointing to "CURSOR," "Claude," "Windsurf," and "Visual Studio Code" on a red background. [Flowchart with arrows pointing to "CURSOR," "Claude," "Windsurf," and "Visual Studio Code" on a red background.]

    Klaviyo MCP server

    Learn how you can connect all your Klaviyo data with the AI tools you use everyday.

    Explore MCP server
    Two images of a table setting with food. Left: flowers and outdoor view. Right: no flowers, scarlet red background. [Two images of a table setting with food. Left: flowers and outdoor view. Right: no flowers, scarlet red background.]

    Top 6 use cases for Klaviyo Image Remix

    Be inspired by the prompts marketers like you are using to easily and instantly update their images with Remix.

    Explore Remix use cases

    Explore the rest of the B2C CRM

    K:Marketing

    K:Service

    K:Analytics

    K:Data Platform

    Klaviyo AI FAQ

    What is K:AI?

    K:AI is AI powering built-in agents that use your real-time customer profile to plan and launch marketing, personalise every send, and resolve customer requeston one platform, with humans in the loop. Learn more about Composer and Customer Agent.

    What is predictive, assistive and autonomous AI?

    What does K:AI do?

    Which large language model (LLM) providers does Klaviyo use?

    Which Klaviyo features use generative AI?

    How long does it take to set up K:AI Agents?

    Can I choose not to use Klaviyo AI features?

    Can I integrate Klaviyo with other AI tools?

    Does Customer Agent support multiple languages?

    Singapore - EN
    The B2C CRM
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