[ Web Proxy ]
URL:
Viewing: https://www.klaviyo.com/solutions/ai [Back]  [Original]
AI Workflow Automation Tools for Better Marketing & Customer Service - Klaviyo Skip to main content

Klaviyo AI

Klaviyo AI

    Klaviyo AI

    AI that creates, resolves, and optimizes autonomously

    From uncovering new opportunities to launching on-brand campaigns and providing support 24/7, K:AI agents keep your business moving while built-in AI tools optimize every interaction for the biggest impact.

    Sign up
    A digital screen displays a marketing campaign for 'Eastie' with 'Marathon Ready' text, featuring a runner and a man, alongside an AI chat refining its content for the Boston Marathon. [A digital screen displays a marketing campaign for 'Eastie' with 'Marathon Ready' text, featuring a runner and a man, alongside an AI chat refining its content for the Boston Marathon.]

    Goodbye monotonous. Hello autonomous.

    Composer

    Tell Composer what you're trying to achieve, and it'll uncover opportunities, build the audience, draft the content, and plan the send.

    Customer Agent

    Support and sell. 24/7 support answers common customer questions while identifying sales opportunities.

    Personalization

    Automatically hone your strategy across audiences, channels, content, and timing with 40+ predictive and generative features.

    Integrations

    Access Klaviyo data within Claude, ChatGPT, or any AI tool you like with Klaviyo's MCP server.

    Composer

    Discover your next best revenue opportunity and act on it

    Spot new revenue opportunities, turn an idea into a launch-ready campaign in minutes, and move forward with confidenceall through a simple conversation.

    See what's holding growth back
    Composer analyzes your performance across campaigns, segments, and flows to find opportunities with the greatest revenue potential.

    Go from prompt to campaign in minutes
    What used to take hours can now take minutes. Tell Composer what you're trying to accomplish and it'll build the campaign for you,

    Make decisions with confidence
    Every recommendation comes with the context behind it, drawing on performance data, account history, and Klaviyo expertise so you can decide what's worth doing next.

    Explore Composer
    A tablet displaying a marketing dashboard with campaign performance metrics, product recommendations, and an AI assistant. [A tablet displaying a marketing dashboard with campaign performance metrics, product recommendations, and an AI assistant.]
    customer agent

    The AI customer service agent that already knows your customers

    Built for B2C. Resolve questions, recommend products, and drive revenue, powered by everything Klaviyo knows about your customers.

    Ready from day one
    Pre-trained on your data, policies, and brand voice. For anything unique to your business, just describe it. Klaviyo builds it for you.

    Works across your tech stack
    Connect your existing tools through integrations or APIs so Customer Agent can take action on behalf of your customers, automatically.

    Keep your brand intact
    Test every response before it reaches a customer, so it stays on-brand, on-policy, and consistent across channels and languages.

    Make every conversation more valuable
    Conversations don't just get resolved they enrich your customer profiles, making every future campaign, follow-up, and flow more personalized.

    Built-in trust and reliability
    No black boxes. Full audit trails, built-in simulations, and guardrails keep your agent on-brand and on-policy, so your team can focus on what matters.

    Explore Customer Agent
    A tablet screen showing an AI co-pilot interface for building customer agents, with a chat preview where the AI recommends clothing, and tools for creating new skills. [A tablet screen showing an AI co-pilot interface for building customer agents, with a chat preview where the AI recommends clothing, and tools for creating new skills.]
    KLAVIYO AI PERSONALIZATION

    Personalization that keeps customers coming back

    K:AI handles who to reach, what to say, and when to send itpersonalizing every message with the right products. All driven by your data.

    A customer profile card for VIP Jane Foster, showing Customer Lifetime Value (CLV) with historic and predicted components, plus expected next order date and average order value. [A customer profile card for VIP Jane Foster, showing Customer Lifetime Value (CLV) with historic and predicted components, plus expected next order date and average order value.]

    Understand which customers to focus on and when

    K:AI scores every customer on lifetime value, churn risk, and purchase patternsso you always know who to target and whos ready to buy.

    Features: Predicted CLV RFM analysis churn risk

    Image remix interface showing a person wearing white and neon yellow sneakers, with a prompt "Show my shoes on a male model". [Image remix interface showing a person wearing white and neon yellow sneakers, with a prompt "Show my shoes on a male model".]

    Generate high-performing content in minutes

    K:AI enhances what you createrefining content, personalizing messages, and optimizing delivery across every channel, automatically.

    Features: Composer brand voice AI segment AI flows AI Image Remix smart translations

    Diagram: Klaviyo AI, trained by 183,000+ brands, optimizes timing, content, channel, and audience for 1:1 personalization at scale. [Diagram: Klaviyo AI, trained by 183,000+ brands, optimizes timing, content, channel, and audience for 1:1 personalization at scale.]

    Reach customers where and when they convert with right offers

    K:AI routes each customer to their preferred channel, delivers at the moment theyre most likely to engage, and personalizes what they seeacross email, SMS, mobile, and your website.


    Features: Personalized Send Time channel affinity product recommendations audience optimization

    A UI dialog titled "Create form test" shows "Optimization test" selected to "Test the current form with different display settings using AI," while "A/B test" is unselected. A note at the bottom reads "Control group will see a form after a delay of 5 seconds." [A UI dialog titled "Create form test" shows "Optimization test" selected to "Test the current form with different display settings using AI," while "A/B test" is unselected. A note at the bottom reads "Control group will see a form after a delay of 5 seconds."]

    Experiment, detect, and continuously improve

    K:AI keeps your campaigns improving and protectedtesting what works, rolling out winners, and watching deliverability behind the scenes so nothing slips through.

    Features: Forms optimization AI personalized campaigns flow anomaly detection campaign deliverability monitoring volume warnings guided warming

    AI that works where you do

    A digital assistant interface showing "Good afternoon, Karl," a text input field, and suggested prompts like "Write," "Learn," and "Code." [A digital assistant interface showing "Good afternoon, Karl," a text input field, and suggested prompts like "Write," "Learn," and "Code."]

    Klaviyo Claude app

    When you want to go deeper, Claude feels less like a tool and more like someone who can just take this off your plate. It pulls your Klaviyo data, figures out what needs to be done, and turns it into finished work you can actually use.

    Learn more
    A screen showing a Klaviyo marketing report displaying attributed revenue and recipient counts for multiple email campaigns. [A screen showing a Klaviyo marketing report displaying attributed revenue and recipient counts for multiple email campaigns.]

    Klaviyo ChatGPT app

    Ask a question, get an answer, and take actionwithout breaking your flow. Its everything you need, right where youre already working.

    Learn more
    Diagram showing an MCP server connecting to Cursor, Claude, Windsurf, and Visual Studio Code. [Diagram showing an MCP server connecting to Cursor, Claude, Windsurf, and Visual Studio Code.]

    Klaviyo MCP server

    Connect any AI agent or tool directly to your Klaviyo data. Build custom workflows, power your own tools, and bring AI into Klaviyo on your terms.

    Learn more
    KLAVIYO AI PERSONALIZATION

    Klaviyo, supercharged by its powerful AI features, enables us to easily and effectively build complex automated flows that deliver the right message to the right customers, in the right region, at the right time.

    Jarrod Hinvest, Head of ecommerce, Culture Kings

    Why K:AI?

    It works where you work
    K:AI is embedded in every Klaviyo workflow and acts on your behalf across marketing, service, and analytics.

    Data you own and trust
    K:AI is trained on your brand, website, catalog, and profilesbecause AI is only as good as your data.

    Continuous innovation
    Weve been building AI features since 2017, with over 40 features available todayand counting.

    Open by design
    Our remote MCP server allows you to connect Klaviyo B2C CRM with your preferred AI tools.

    AI your way
    With K:AI, you have the power to use AI your wayfrom predictive AI for insights and speed to assistive AI for co-creationand now, K:AI agents that act autonomously.

    []

    Klaviyo AI tools and resources

    Two smartphones display fashion and adventure-themed content. One shows a collage of sunglasses and a model in a trench coat. The other features a newsletter with outdoor images and text celebrating five years of adventure. [Two smartphones display fashion and adventure-themed content. One shows a collage of sunglasses and a model in a trench coat. The other features a newsletter with outdoor images and text celebrating five years of adventure.]

    AI for email marketing

    Create and optimize high-performing emails with AI-driven insights

    Explore email AI
    AI tool interface for designing marketing sections, featuring a "New arrivals" makeup ad with lipstick and blush images. [AI tool interface for designing marketing sections, featuring a "New arrivals" makeup ad with lipstick and blush images.]

    What is AI in marketing?

    Discover the benefits of using AI in marketing, how marketing teams are using AI, and how to track its effectiveness.

    Explore AI in marketing
    Flowchart showing arrows pointing to "CURSOR," "Claude," "Windsurf," and "Visual Studio Code" on a red background. [Flowchart showing arrows pointing to "CURSOR," "Claude," "Windsurf," and "Visual Studio Code" on a red background.]

    Klaviyo MCP server

    Learn how you can connect all your Klaviyo data with the AI tools you use everyday.

    Explore MCP server
    Two side-by-side images of a table with food. Left: flowers and outdoor view. Right: no flowers, scarlet red background. [Two side-by-side images of a table with food. Left: flowers and outdoor view. Right: no flowers, scarlet red background.]

    Top 6 use cases for Klaviyo Image Remix

    Be inspired by the prompts marketers like you are using to easily and instantly update their images with Remix.

    Explore Remix use cases

    Explore the rest of the B2C CRM

    K:Marketing

    K:Service

    K:Analytics

    K:Data Platform

    Klaviyo AI FAQ

    What is K:AI?

    K:AI is AI powering built-in agents that use your real-time customer profile to plan and launch marketing, personalize every send, and resolve customer requeston one platform, with humans in the loop. Learn more about Composer and Customer Agent.

    What is predictive, assistive and autonomous AI?

    What does K:AI do?

    Which large language model (LLM) providers does Klaviyo use?

    Which Klaviyo features use generative AI?

    How long does it take to set up K:AI agents?

    Can I choose not to use Klaviyo AI features?

    Can I integrate Klaviyo with other AI tools?

    Does Customer Agent support multiple languages?

    United States - EN
    The B2C CRM
    FacebookTwitterLinkedInInstagramGoogle
    AICPA SOC [AICPA SOC]
    ISO 27001 [ISO 27001]
    ISO 27017 [ISO 27017]
    PCI DSS [PCI DSS]
    CCPA [CCPA]
    []
    Copyright 2026 Klaviyo. All rights reserved.
    Site Map
    Terms and Privacy
    Security
    Trust
    Intellectual Property Notices
    Web Proxy Viewer  |  New URL  |  Original Page