[ Web Proxy ]
URL:
Viewing: https://www.klaviyo.com/ [Back]  [Original]
Klaviyo: AI Email Marketing & SMS | B2C CRM Skip to main content

the AUTONOMOUS B2C CRM

The AI marketing & service platform for ambitious consumer brands

Build and optimize your omnichannel campaigns and deliver personalized, 24/7 supportall from a prompt.

Email address:
[]

Powering 205,000+ relationship-driven brands across 100 countries

Agents built for unstoppable growth

Grow lasting relationshipsand gain a competitive edgewith AI agents that know your brand, customers, and how to deliver remarkable experiences autonomously.

Klaviyo AI interface showing marketing optimizations: 'Use text message for some recipients' and 'Increase wait time from 30 to 45 minutes'. [Klaviyo AI interface showing marketing optimizations: 'Use text message for some recipients' and 'Increase wait time from 30 to 45 minutes'.]

Composer, your AI marketing agent

Know your best revenue opportunity? Composer does. With one prompt, Composer audits your flows, segments, and forms, and creates an entire on-brand campaign to maximize your revenue.

Explore Composer
User interface for "Voice and tone" settings, with "Custom" selected and displaying a detailed description of "Eastie's voice and tone," overlaying a blurred background of a person wearing "EASTIE" brand socks and running shoes outdoors. [User interface for "Voice and tone" settings, with "Custom" selected and displaying a detailed description of "Eastie's voice and tone," overlaying a blurred background of a person wearing "EASTIE" brand socks and running shoes outdoors.]

Customer Agent, your 24/7 customer service

Support with serious selling power. Customer Agent resolves 65% of questions autonomously. Pre-trained on your brand on day one, and customizable with skills. Tell it what you want, it builds it for you.

Explore Customer Agent

Your data, intelligence, and AI agents working as one

With the autonomous B2C CRM, turn your marketing, analytics, and service into always-on growth engines. Personalize, learn from, and improve every customer experience across all your channels in real-time.

Explore the platform
A marketing automation flowchart showing two customer segments receiving email and SMS campaigns for fitness products and sales. [A marketing automation flowchart showing two customer segments receiving email and SMS campaigns for fitness products and sales.]

Marketing that carries the conversation

When all your customer data and channels are in a single marketing platform, every email, text, and push notification responds to what customers actually doin real time.

Explore Marketing
A smartphone displaying a fitness apparel website with an AI-powered pop-up suggesting a "Marathon campaign." [A smartphone displaying a fitness apparel website with an AI-powered pop-up suggesting a "Marathon campaign."]

AI built for every customer moment

Klaviyo AI generates and personalizes campaigns, optimizes interactions, and supports customers 24/7 with tools and agents that do the work for you.

Explore AI
A mobile app screen showing a user's personalized dashboard with loyalty points, a delivered order for sneakers, and a personalized hat recommendation. [A mobile app screen showing a user's personalized dashboard with loyalty points, a delivered order for sneakers, and a personalized hat recommendation.]

Service that solves and sells

With service and marketing on one platform, your support team has all the data it needs for faster resolutions, smarter recommendations, and opportunities to upsell and build loyalty.

Explore Service
A stacked bar chart showing omnichannel attributed revenue over six months from Klaviyo, Meta ads, and Google. [A stacked bar chart showing omnichannel attributed revenue over six months from Klaviyo, Meta ads, and Google.]

Analytics that deliver your next win

When your data, campaigns, and channels are in one place, it's easy to understand what's working, act on insights immediately, and optimize without another tool or team.

Explore Analytics
A customer profile card for VIP Jane Foster with her photo, showing a total Customer Lifetime Value of $4,583.09, historic and predicted CLV values, expected next order date, average time between orders, and average order value. [A customer profile card for VIP Jane Foster with her photo, showing a total Customer Lifetime Value of $4,583.09, historic and predicted CLV values, expected next order date, average time between orders, and average order value.]

CDP that gives you the full data story

Klaviyo Data Platform (KDP) unifies your customer databehavioral, transactional, and engagementin real-time, so you can put it to work immediately across every touchpoint.

Explore Data Platform

2.5B

Average events processed daily

7.3B

Customer profiles

1.6B

Average API calls processed daily

Fueling growth for brands that dont settle

350+ pre-built integrations

From ecommerce to agentic commerce. Connect your data across your entire tech stack.

Explore the app marketplace
G2 Leader Mid-Market Winter 2026 badge [G2 Leader Mid-Market Winter 2026 badge]Capterra Shortlist badge [Capterra Shortlist badge]Software Advice Front Runners 2026 badge [Software Advice Front Runners 2026 badge]

Join the 205,000+ customers growing with Klaviyo

See pricing

Frequently asked questions

What is Klaviyo?

Klaviyo is the autonomous B2C CRM and AI marketing platform that unifies customer data and automates email, SMS, RCS, WhatsApp, and mobile push to drive personalized, revenue-generating campaigns. Built as both a system of record and system of action, Klaviyo combines a customer data platform, real-time signals, and AI agents to power automated insights and one-click execution.

How much does Klaviyo cost? Is there a free plan?

Yes. Klaviyo offers a free plan with core features, and paid plans scale based on the number of contacts and channel usage (such as email and SMS). Enterprise pricing is also available for large organizations with advanced needs.

What integrations does Klaviyo offer?

Klaviyo offers native integrations with ecommerce platforms like Shopify, plus connectors for payment providers, CRMs, analytics tools, and messaging platforms. We also integrate with your favorite AI tools with our Klaviyo ChatGPT app, Klaviyo Claude Connector, and Klaviyo MCP for building agentic workflows. These integrations sync customer, product, and order data in real time to power personalized marketing and automation.

What channels does Klaviyo support?

Klaviyo unifies email, SMS / Text, RCS, mobile push, WhatsApp and web events into a single customer profile so you can run consistent, data-driven omnichannel marketing.

That unified CDP + real-time signals power cross-channel flows, predictive analytics, and agent decisions to deliver more relevant messages where customers prefer to engage.

How does Klaviyo support enterprise brands?

For enterprise brands, Klaviyo is the unified B2C CRM built to replace fragmented legacy stacks consolidating data, execution, and analytics into one secure, scalable platform. Unlike rigid suites that require constant developer intervention and data syncing, Klaviyo gives marketing teams the autonomy to launch sophisticated omnichannel campaigns across email, SMS, push, WhatsApp, and web in days, not months.

Built on a flexible data foundation with unified customer profiles, 350+ native integrations, and full developer tooling (APIs, webhooks, SDKs, warehouse syncs), Klaviyo deploys rapidly with enterprise-grade security, audit-ready compliance, dedicated CSMs, and peak-season uptime backed by SLAs.

Which languages is Klaviyo available in?

The Klaviyo platform and Help Center are localized into 11 languages: English, French, German, Spanish, Mexican Spanish, Italian, Korean, Brazilian Portuguese, Swedish, Polish, and Dutch with each version continuously being updated as new features become available for market.

For step-by-step instructions on how to change language in the Klaviyo Platform visit our Help Center guide.

Is Klaviyo GDPR compliant?

Klaviyo has implemented measures to meet its GDPR obligations as a data processor, including a Data Processing Agreement, comprehensive security measures, and self-service tools to support data subject rights requests.


Klaviyo also supports lawful international data transfers through mechanisms like the EUUS Data Privacy Framework and Standard Contractual Clauses.

GDPR compliance is a shared responsibility: Klaviyo provides the tools, while each business is responsible for how it collects and uses customer data.

United States - EN
The B2C CRM
FacebookTwitterLinkedInInstagramGoogle
AICPA SOC [AICPA SOC]
ISO 27001 [ISO 27001]
ISO 27017 [ISO 27017]
PCI DSS [PCI DSS]
CCPA [CCPA]
[]
Copyright 2026 Klaviyo. All rights reserved.
Site Map
Terms and Privacy
Security
Trust
Intellectual Property Notices
Web Proxy Viewer  |  New URL  |  Original Page