Karen Friedrich

SVP, Global Sales and Channels

Karen Friedrich serves as Senior Vice President of Enterprise and Channel Sales for North America. With over 15 years experience in enterprise software sales and strategy, Karen has a track record of success in both the private and public sector markets including sales management, product strategy, marketing, channel management, and solution deployment. Karen brings an entrepreneurial drive, strong relationship development skills, and credibility gained through sales and operational experience.

Prior to joining Validity in 2018, Karen served as VP of Channel Sales at MedeAnalytics, Inc. a leading analytics company for providers and payers, and held sales leadership roles at Harris Corporation, Carefx Corporation, and WebMD.

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Chris Hyde

SVP Strategy and Operations

As Senior Vice President and Global Head of Data Solutions at Validity, Chris is responsible for executive direction, roadmap, and overall management of Validitys data solutions. He works closely with industry operators, customers, and data analytics to drive an informed product strategy.

One of the first International employees of Validity, Chris brings 25+ years experience as an individual contributor and leader in Pre-Sales, Product, and Customer Success roles across multiple startup and large enterprise software companies.

With a passion for technology, Chris is a regular contributor to events, blogs and an active member of the International Salesforce Community.

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Thomas Bartel

SVP Data

Tom Bartel is Validitys Senior Vice President of Data Services. Tom has more than 20 years of email delivery, data, technology, operations, and privacy experience. He most recently joined Return Path through its acquisition of ThreatWave, where he served as CEO/Founder. Prior to that, he has held roles at Return Path, MessageMedia (acquired by DoubleClick), and founded several other startups.

Tom is actively involved in key industry organizations, such M3AAWG and ESPC, and advises start-ups and non-profits. Tom has a Bachelor in Speech Communication from Colorado State University.

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Jim Quagliaroli

Silversmith Capital Partners

Jim co-founded Silversmith Capital Partners in 2015 and has served as a Managing Partner since inception.

Over his career, he has served on the board of 25+ tech companies. Past and current board seats at Silversmith include Absorb Software, Centauri Health Solutions, Formstack, impact.com, JETNET, Market Access Transformation, Net Health, Opensignal, PDFTron, Proven Optics, RedAwning, TMA Systems, and Validity.

Jim spent 15 years as a growth equity investor prior to co-founding Silversmith. Jim joined Spectrum Equity in 2002 and became a Managing Director in 2009. At Spectrum Equity, Jim sourced, led, and served on the board of numerous enterprise SaaS, information services, and healthcare IT companies. Investments of note included MedHOK (acquired by Hearst), Net Health (acquired by Carlyle), and Passport Health Communications (acquired by Experian).

Jim received an AB, magna cum laude, in English & American Literature from Harvard College (1997). At Harvard he was nominated by the College for a Rhodes Scholarship and awarded the John P. Reardon Jr. Award as the class most outstanding scholar-athlete. He serves a Trustee of The Roxbury Latin School.

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Mike Volpe

Silversmith Capital Partners

Mike is a highly regarded executive with over 20 years of go to market leadership experience in the technology sector,and is a Senior Advisor with Silversmith Capital Partners. He is also active in the Boston SaaS and startup communities as an executive coach and advisor, well as an angel investor in more than 50 startups. Mike most recently served as VP, Go to Market, B2B Payments at Capital One. He transitioned to this role after serving as CEO at Lola.com, a corporate travel SaaS platform that was acquired by Capital One. Previously he was CMO at Cybereason, a cybersecurity SaaS company, where he helped the company increase its sales pipeline by 650% in a single year and grow revenue by 5x during his tenure. Mike was also part of the founding team at HubSpot, where he spent eight years growing the company from five people to over 1,000 employees and $175 million in revenue, and through a successful IPO.

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Tom Reardon

Managing Director, Providence Strategic Growth

Tom Reardon joined Providence Strategic Growth in 2015 and is a managing director. Mr. Reardon is currently a director of FluentStream, Formstack, INE, LogicMonitor, ShootProof, SignUpGenius and Skybox Security. Prior to PSG, Mr. Reardon was a general partner at WestView Capital Partners, where he focused on software and technology-enabled business service investments. Before WestView, he was a director at CIBC Capital Partners. Mr. Reardon received a Master of Business Administration from Harvard Business School and a Bachelor of Arts from Harvard College.

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Mark E. Hastings

Providence Strategic Growth

Mark Hastings is the Founder and CEO of Providence Strategic Growth. PSG has approximately $5B in AUM and has invested in over 200 software companies in North America and Europe. The firm is headquartered in Boston, MA and has offices in London, UK and Kansas City, MO. He received a Master of Business Administration from the Wharton School at the University of Pennsylvania and a Bachelor of Arts from Colorado College.

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Lidiane Jones

Silversmith Capital Partners

Lidianne joined Silversmith Capital Partners in 2025.

Before joining Silversmith, she served as the CEO of Bumble, continuing her track record of leading digital transformation and delivering products that empower users with enterprise scalability and machine learning.

After serving as Executive VP and GM of Digital Experiences at Salesforce, she was selected to lead Slack as CEO following its acquisition by Salesforce. There, she guided customers in creating fully connected, personalized experiences across Experience, Commerce, and Marketing Clouds. Jones has also held leadership roles at Sonos, Inc. and Microsoft, and previously served on the boards of Compass Working Capital and Astound Commerce.

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