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We are so confident that the Osano Platform is the best way to comply with privacy laws, were willing to put our money behind it.
Were proud to offer the industrys only No Fines, No Penalties Guarantee. If you receive a fine or penalty issued by a regulatory agency as a result of our platform, we'll cover it up to $500,000.
We don't just sell you a product and walk away. Were invested in your compliance with our products and our support. Thats why we created the Osano Guarantee. Heres what you need to know to make the most of it.
We only cover paying customers on our Start, Trust, or Scale plans (referred to as enterprise-level in our Terms of Service) who are in good standing and have implemented all Osano products according to our documentation, including any updates to the Osano platform. If you're using Osano for free, we wont pay your fines or penalties.
Although you can configure Osano products per our documentation, if you make changes that we havent approved (e.g., changing the text, changing button size, hiding dialogs for certain visitors) or otherwise engage in any kind of changes that might be considered dark patterns, youre on your own.
If you're contacted by a regulatory agency about a concern that involves the Osano Platform, you must notify us right away and work with us to help resolve the issue ASAP (within 24 hours). If you receive any sweep letters or notices of violations, were happy to help you understand themits part of our Audit Defense feature.
When we notify you about an update, you need to implement it immediately.
In case its unclear: If you get in trouble with a regulatory agency for something that happened before you were a paying, fully implemented customer of Osano, then the Guarantee doesn't apply.
P.S. A message from Legal: Additional terms apply and can be found in our Terms of Service, please read for more details.
With Osano, building, managing, and scaling your privacy program becomes simple. Schedule a demo or try a free 30-day trial today.
The Simple, All-in-One Data Privacy Platform
2018 - 2026 Osano, Inc., a Public Benefit Corp Osano is a registered trademark of Osano, Inc. a Public Benefit Corporation Nothing on the Osano website, platform, or services, nor any portion thereof constitutes actual legal or regulatory advice, opinion, or recommendation by Osano, Inc. a Public Benefit Corporation, Osano International Compliance Services LTD, or Osano UK Compliance LTD. If legal assistance is required, users should seek the services of an attorney.
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