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After you create your account and first project, you manage them from Amplitude's organization and project settings. Common tasks include approving and provisioning new users, editing project settings, starring frequently-used projects, changing your organization's name or URL, deleting projects or organizations, and rotating API and secret keys.
Amplitude Academy offers a course on administering Amplitude that covers these tasks in more depth.
New users who join an existing open organization or accept an invitation receive immediate access. For organizations that require admin approval, new users can't access the organization until an admin approves them.
Admins receive email notifications whenever a new user joins. If access requires admin approval, approve join requests by opening the email and clicking Review access request. Otherwise, assign permissions to the new user by clicking the button in the email: Assign Project Permissions or Go to Settings, depending on whether you use project-level permissions.
Navigate to Settings > Organization settings > Projects and click the name of the project you want to view or edit. The General tab contains the following project information:
| Term | Definition |
|---|---|
| Project ID | The projects unique Amplitude-generated ID. |
| API Key | The projects API key, used for calling Amplitudes APIs. Only admins and managers can view the API key. |
| Secret Key | The project's secret key, also used for calling Amplitudes APIs. Only admins and managers can view the secret key. |
| Session Definition | The value Amplitude uses for this project to group events for sessions-based charts. The default setting is Session ID, but you can group sessions by an event or user property instead. |
| Query Time Sampling | Speeds up queries by restricting analyses to a 10% sample of your users. Amplitude disables query time sampling by default. |
| Time Zone | The time zone displayed on charts for this project. You can select a new time zone from the drop-down menu, and Amplitude shifts the timestamps of this projects events to match. The default time zone is UTC. This setting affects all Amplitude users and queries, including the Dashboard Rest API. It doesn't affect the HTTP API or your raw data, because event ingestion continues in UTC. |
| Weeks Start On | Specifies the day each week begins. |
| Quarter Starts In | Specifies the month in which the current quarter begins. |
| Currency Display | The unit of currency displayed for revenue metrics. |
| User Downloads | Enables or disables the download users feature in Microscope, export cohorts, and export breakdown tables. |
| Event Types | Shows your project's current distinct count of event types sent to Amplitude. |
| Event Properties | Shows your project's current distinct count of event properties sent to Amplitude. |
| User Properties | Shows your project's current distinct count of user properties being sent to Amplitude. |
| Events This Month | Shows the number of events your project has sent to Amplitude this month. |
| Events Last Month | Shows the number of events your project sent to Amplitude last month. |
Only admins and managers can edit project settings. Viewers and members can access all project information except the API key and secret key.
You can add, remove, and edit annotations easily from the Annotations tab.
With Insights, you can bulk manage your automatic and custom monitors from the Insights tab.
If your organization has many projects, star the ones you access most often so they're easier to find. Starred projects appear at the top of the project dropdowns throughout Amplitude.
To star a project:
Starred projects move to the top of the dropdown. To remove a project from your starred list, click its filled star icon again.
Starring applies only to your account. Each user in your organization manages their own starred projects.
You can't star projects from the project selector in Data. That selector can represent tracking plans that map to multiple Analytics projects, which makes starring ambiguous. Star projects from any other project dropdown in Amplitude.
To delete a project, follow these steps:
Customers on Starter/Free, Scholarship/Startup, and Plus plans should follow the instructions below to fill out the forms accordingly.
If you're a Growth or Enterprise customer, contact your CSM to change your organization's name or URL, or to delete your organization.
If you're on another plan type and don't have a CSM or AE:
Amplitude requires that you use the same email address listed on the Team Members page. Amplitude can't process requests from an unknown email address.
To request an organization URL or name change, go to https://support.amplitude.com, select the Service Task request type, and select Org url/name change as the service task.
To request an organization deletion, go to https://support.amplitude.com, select the Service Task request type, and select Org Deletion as the service task.
Click Submit to complete the form. Amplitude sends a copy of the request to your email, and responds by email when the request is complete.
The Amplitude Support team responds to these requests the first Monday of each month, or the following Tuesday if Monday is an observed holiday. The support team includes all requests sent before 9 AM Pacific Time on the first Monday of each month in the batch.
Refer to Manage your API keys and secret keys.
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