Agentic Enterprise
Salesforce Agentic Enterprise Index: Agent Deployments More Than Double Year over Year
Latest News & Insights
Latest Research
Agentic AI is the biggest growth opportunity for our customers, and for Salesforce. Were the #1 Agentic CRM, with Agentforce now powering every Customer 360 application and helping tens of thousands of businesses across every industry transform into Agentic Enterprises.
![[Salesforce Agentic Enterprise Index 20252026]](https://www.salesforce.com/news/wp-content/uploads/sites/3/2026/08/781_0726_T15_Salesforce-Agentic-Enterprise-Index-Businesses-Are-Deploying-Nearly-4x-More_f.jpg?w=300){kind=link}
![[Three stars]](https://www.salesforce.com/news/wp-content/uploads/sites/3/2026/07/three-stars-hero.png?w=300){kind=link}
![[Two salesforce employees plot out a wireframe on a whiteboard.]](https://www.salesforce.com/news/wp-content/uploads/sites/3/2026/07/781_0726_T02_How-Salesforce-Runs-Customer-Zero-Pilots_d_v3_072926.png?w=1024){kind=link}
![[Ask (a Data Insights Specialists) Slackbot]](https://www.salesforce.com/news/wp-content/uploads/sites/3/2026/07/781_0726_T09_Ask-Slackbot-How-do-I-scale-my-burdened-analytics-team__a_v1_071926.png?w=1024){kind=link}
![[Building Toward Self-Improving Agents]](https://www.salesforce.com/news/wp-content/uploads/sites/3/2026/07/Building-Toward-Self-Improving-Agents-1.png?w=1024){kind=link}
![[Inference Spend]](https://www.salesforce.com/news/wp-content/uploads/sites/3/2026/07/781_0726_T03_What-Eighteen-Months-of-Building-Our-Own-Models-Taught-Us-About-AI-Costs_c_v2_070226.png?w=1024){kind=link}
![[Futureforce - Next Generation of Builders]](https://www.salesforce.com/news/wp-content/uploads/sites/3/2026/07/781_06_T13_Inside-Futureforce-What-Salesforce-Has-Learned-About-the-Employees-of-the-Future_a_v2_062226.png?w=1024){kind=link}
![[Woman uses a stylus to interact with a digital tablet user interface.]](https://www.salesforce.com/news/wp-content/uploads/sites/3/2026/06/781_06_T15_-The-UI-of-AI-Is-Coming-to-You_a_v1_062226.png?w=1024){kind=link}
![[Middle Managers Are More Vital Than Ever in Age of AI]](https://www.salesforce.com/news/wp-content/uploads/sites/3/2026/06/781_06_T08_-Are-Middle-Managers-Doomed-in-the-Age-of-AI-or-More-Vital-Than-Ever_V2C_Final_062026.png?w=1024){kind=link}
![[Two smiling employees work at laptops.]](https://www.salesforce.com/news/wp-content/uploads/sites/3/2026/06/You-set-goals.-Agentforce-gets-to-work.png?w=1024){kind=link}
![[VCARB Partners with Salesforce to Supercharge Fan Engagement with AI]](https://www.salesforce.com/news/wp-content/uploads/sites/3/2026/06/781_06_T03_VCARB-Partners-with-Salesforce-to-Supercharge-Fan-Engagement-with-AI_V3A_Final_061726.png?w=1024){kind=link}
![[Connected Health Consumer Report 2026]](https://www.salesforce.com/news/wp-content/uploads/sites/3/2026/06/fy27-q2-hls-2026-global-health-consumer-report-and-promos-newsroom-image-1200x675-Header.png?w=1024){kind=link}
![[]](https://www.salesforce.com/news/wp-content/uploads/sites/3/2026/08/789_0826_T03_Salesforce-headed-in-the-right-direction-for-agentic-AI-Evercore-says_a_v2_081226.jpg?w=314&h=177&crop=1){kind=link}
![[]](https://www.salesforce.com/news/wp-content/uploads/sites/3/2026/08/789_0826_T02_Agentic-AI-workforce-is-more-than-doubling-year-on-year-says-Salesforce_b_v1_081126.jpg?w=314&h=177&crop=1){kind=link}
![[Salesforce Agentic Enterprise Index 20252026]](https://www.salesforce.com/news/wp-content/uploads/sites/3/2026/08/781_0726_T15_Salesforce-Agentic-Enterprise-Index-Businesses-Are-Deploying-Nearly-4x-More_f.jpg?w=314&h=177&crop=1){kind=link}
![[Missionforce National Security IL5-Authorized AI Agents and Apps]](https://www.salesforce.com/news/wp-content/uploads/sites/3/2026/08/781_0726_T18_Missionforce-National-Security-Unveils-IL5-Authorized-AI-Agents-and-Apps_c_1_v2_080426.png?w=314&h=177&crop=1){kind=link}
![[U.S. Army HRC Command Deploys Agentforce to Deliver 24/7 AI-Powered Support]](https://www.salesforce.com/news/wp-content/uploads/sites/3/2026/08/781_0726_T19_U.S.-Army-Human-Resources-Command-Deploys-Agentforce-to-Deliver-24-7-AI-Powered-Support_a_1_v2_080426.png?w=314&h=177&crop=1){kind=link}
![[]](https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/01/ic_outline-perm-media.png){kind=link}
![[]](https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/01/gridicons_stats.png){kind=link}
![[]](https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/01/ic_baseline-history.png){kind=link}
![[]](https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/01/ic_baseline-person.png){kind=link}
![[]](https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/01/carbon_analytics.png){kind=link}
![[]](https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/01/mdi_file-report-outline.png){kind=link}
![[U.S. Air Force Leverages Missionforce to Modernize Sustainment and Operations for $13.5 Billion Vehicle Fleet]](https://www.salesforce.com/news/wp-content/uploads/sites/3/2026/07/U.S.-Air-Force-Leverages-Missionforce-to-Modernize-Sustainment-and-Operations-for-11-Billion-Vehicle-Fleet-3.png?w=1024){kind=link}
![[How Bobbi Is Transforming the Way People Interact with Law Enforcement]](https://www.salesforce.com/news/wp-content/uploads/sites/3/2026/06/How-the-Bobbi-Agent-Is-Transforming-Community-Access-to-Law-Enforcement-in-the-UK_3.png?w=1024){kind=link}
![[View of soccer pitch.]](https://www.salesforce.com/news/wp-content/uploads/sites/3/2026/06/Salesforce-to-Transform-Fan-Engagement-and-Tournament-Operations-at-FIFA-World-Cup-2026-and-FIFA-Womens-World-Cup-2027-Option-1.png?w=1024){kind=link}
![[Brown Cows in Field: How AI Saved Petaluma Creamery]](https://www.salesforce.com/news/wp-content/uploads/sites/3/2026/02/Petaluma-Creamery.png?w=1024){kind=link}
![[How Leaders Can Help U.S. Workers Wary of AI]](https://www.salesforce.com/news/wp-content/uploads/sites/3/2026/05/U.S.-Workers-Are-More-Wary-of-AI-Than-Their-Global-Peers.-Heres-How-Leaders-Can-Help.png?w=1024){kind=link}
![[A wind turbine on a large field.]](https://www.salesforce.com/news/wp-content/uploads/sites/3/2026/05/The-Great-AI-Infrastructure-Split_-Salesforces-Approach-to-Hyperscaling-1.png?w=1024){kind=link}
![[How Salesforce Engineering Became Truly Agentic]](https://www.salesforce.com/news/wp-content/uploads/sites/3/2026/05/From-AI-Assisted-to-AI-Native_-How-Salesforce-Engineering-Became-an-Agentic-Org.png?w=1024){kind=link}
![[Agentic Enterprise Index 53% stat card]](https://www.salesforce.com/news/wp-content/uploads/sites/3/2026/08/Screenshot-2026-08-12-at-3.42.28-PM.png?w=1024){kind=link}
![[Agentic Enterprise Index 3x stat card]](https://www.salesforce.com/news/wp-content/uploads/sites/3/2026/08/Screenshot-2026-08-12-at-3.39.40-PM.png?w=1024){kind=link}
![[Agentic Enterprise Index 15% stat card]](https://www.salesforce.com/news/wp-content/uploads/sites/3/2026/08/Screenshot-2026-08-12-at-3.44.38-PM.png?w=1024){kind=link}
![[]](https://www.salesforce.com/news/wp-content/uploads/sites/3/2026/07/Marc-Benioff-800.png?w=253){kind=link}
![[Q1 FY27 Financial Results]](https://www.salesforce.com/news/wp-content/uploads/sites/3/2026/05/FY27Q1-newsroom-tile-1200x675-1.png?w=300){kind=link}
![[Cover of the new State of Field Service research report.]](https://www.salesforce.com/news/wp-content/uploads/sites/3/2026/07/781_0726_T16_New-Research-Field-Service-Leaders-Face-a-Growing-Talent-Crisis_c_v2_072926.png?w=1024){kind=link}
![[Agentic Search Grows 200% as Purchase Journeys Start in AI Chats]](https://www.salesforce.com/news/wp-content/uploads/sites/3/2026/07/781_0726_T12_Shoppings-New-First-Step-Agentic-Search-Grows-200-as-Purchase-Journeys-Start-in-AI-Chats_a_v1_072026.png?w=1024){kind=link}
![[VA Awards Salesforce $1.6B Contract to Transform Veteran Care]](https://www.salesforce.com/news/wp-content/uploads/sites/3/2026/07/781_0726_T06_VA-Awards-Salesforce-1.6B-Contract-to-Transform-Veteran-Care-and-Services-with-Missionforce_a_v2_071526a.png?w=1024){kind=link}
![[How Slackbot Powers the Salesforce Legal Team]](https://www.salesforce.com/news/wp-content/uploads/sites/3/2026/07/781_06_T09_-How-Salesforce-Legal-is-Building-the-Playbook-for-the-Agentic-Enterprise_V4D_Final_062226.png?w=1024){kind=link}
![[Slack and Salesforce logos.]](https://www.salesforce.com/news/wp-content/uploads/sites/3/2026/07/Simplify-Sales_-Unifying-Data-in-Slack.png?w=1024){kind=link}
![[]](https://www.salesforce.com/news/wp-content/themes/newsroom/dist/images/video-icon.png){kind=link}
![[Salesforce and Entre Ros Sign Agreement to Advance AI Initiatives]](https://www.salesforce.com/news/wp-content/uploads/sites/3/2026/07/Salesforce-and-Entre-Rios-Sign-Argentinas-First-Provincial-Collaboration-Agreement-to-Advance-AI-Initiatives-for-Government-SMEs-and-Citizens.png?w=1024){kind=link}
![[View of user interaction with Slackbot showing upsell opportunities based on data from Data 360, Tableau, and more]](https://www.salesforce.com/news/wp-content/uploads/sites/3/2026/07/SF-MCP-Launch-Newsroom-1200x675-1.png?w=1024){kind=link}
![[]](https://www.salesforce.com/content/dam/web/global/svg-icons/icon-cpra.svg){kind=link}