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One platform to rely on for every campaign

Personalize every customer's experience

Targeted messaging

Deliver a message that's timed and tailored to each audience, suitable for their preferred platform, and designed to influence behavior.
Multichannel personalization

Real-time customer profiles enable dynamic audiences, allowing for seamless journeys across channels, including both paid and owned media.
AI Predictions

Get trusted AI at your fingertips to anticipate upcoming customer actions and create tailored campaigns without relying on data science teams.

Make the most of your marketing budget

Make the most of your marketing budget

Get a complete understanding of your ROl and make well-informed campaign investments with dashboards for customer data, email, and messaging.
Deliverability insights

Gain a granular view of customer events, and see channel deliverability insights that depict campaign effectiveness beyond vanity metrics like opens and clicks.

Eliminate dependencies and reach value faster

Real-time customer insights

Eliminate reliance on other teams or the need for SQL-expertise with real-time customer insights and behavior-based automation.
Audience lists

Build, launch, and quickly iterate on marketing campaigns by always having the most accurate, most current audience lists to use across channels.

Secure your reputation on a trusted platform

Compliance

Our built-in certifications and software for privacy and security help you comply with global regulations, and sensitive industries like healthcare.
Opt-outs for SMS

Give your text subscribers a clear opt-out option with every message using Twilios Advanced Opt-out for Messaging Services.
Gmail and Yahoo! sender requirements

Ensure you meet email requirements such as setting up reverse DNS and keeping spam rates in Postmaster Tools below 0.3%.

Build campaigns on a platform built for any scale

First-party data

Launch marketing campaigns on a platform designed to capture over 10 trillion customer events, deliver 2.2 trillion emails, and send over 193 billion messages annually to 180+ countries.
Pre-built integrations

Fully utilize your data, at scale, by leveraging pre-built integrations for over 550 channels and platforms.