Increase agent efficiency by 31% with Copilot

Weve been in the customer service business since 2011, and in that time weve learned a lot from you, our customer service experts.

You told us that your agents spend too much time searching for answers in an endless loop of different sources like help center or internal articles, past conversations, or external content libraries. You told us about the struggle your agents face when troubleshooting complex issues, and the overwhelming amount of information they need to sort through when training and onboarding.

Were here to tell you that it doesnt have to be this way. AI is changing everything.

Intercoms Copilot gives every agent their own personal AI assistant. Copilot can find information, help solve problems, and complete all of those time-intensive tasks in seconds. And you can trust the answers it provides are accurate because it pulls from your support materials, wherever they are.

Were building a world where every agent becomes a superagent with an AI copilot by their side. An AI copilot thats connected to the entire platform, is constantly learning, and can proactively problem-solve alongside your human agents in real-time. So your agents can onboard faster, work more efficiently, and spend more time focused on what really matters: building deeper, lasting customer relationships.