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- Accessing Your NHS Summary Care Record (SCR)
- Why do I need to share my GP details?
- How long does it take for a prescription to be reviewed by our clinical team?
- I have difficulty accessing your service due to a disability. What should I do?
- What is an unlicensed or off-label medication?
- Are your clinicians licensed?
- Can my partner place a request for medication on my behalf?
- How do I place an order?
- Why do I need a prescription?
- Is this a subscription service?
- Participant Information Sheet
- How much does the weight loss programme cost?
- Fridge storage FAQs for Wegovy and Mounjaro
- Understanding Our No Return Policy on Weight Loss Products
- Why do I need to update my weight in the app?
- How does your referral scheme work?
- How do I speak to a Health Coach?
- Are weight loss medications safe to use in the long term?
- How does the weight loss medication work?
- Wegovy FAQ and Instructional Video
- Who is weight loss medication suitable for?
- How long does it take to see results from the weight loss medication?
- Data Privacy for Weight Loss
- Weight Loss Treatment Disclaimer
- Why is weight verification needed?
- What are the potential side effects of GLP-1 agonists and dual GIP/GLP-1 receptor agonists?
- How to Enable Camera and Microphone Permissions for Your Video Consultation
- How do I dispose of my sharps bin?
- How do I stop taking weight loss medication?
- Can I take this medication alongside weight loss treatment?
- Can I travel with my weight loss medication?
- Will I be on a maintenance dose?
- How do I upload photos to verify my eligibility for the weight loss programme?
- What's included in Numan's health coaching?
- How do I reschedule or cancel my video consultation?
- How do I log my weight?
- How do your weight loss commitment package work?
- How can I check what dose I'm going to receive next for my weight loss treatment?
- Do you sell Retatrutide?
- How to Change Units of Measurement in the Numan App
- Foundayo (Orforglipron): FAQs and Launch Information
- How to Exit Your Commitment Period Early
- What is testosterone deficiency?
- How is testosterone deficiency diagnosed?
- Why are two tests needed?
- How long are my test results valid for?
- Is TRT right for you?
- What's the cost for diagnosis?
- What treatment options do you offer?
- Are there alternatives to TRT?
- Is TRT for life?
- What are the possible side effects of TRT?
- Why couldn't my results be processed?
- I can't draw enough blood to fill the vial
- When will I receive my blood test kit?
- How do I download my blood test results?
- How do I take my blood test?
- When should I take my blood test?
- How do I return my blood sample kit?
- When will I receive my blood test results?
- I haven't received my results after 7 days, what should I do?
- What's in my test kit?
- Which biomarkers do your tests check for?
- Do your blood test kits expire?
- High Strength Omega 3
- Glucomannan for weight loss
- Men's Multivitamin (50+)
- Men's Multivitamin
- Maca Root
- Beetroot Extract
- Hair Growth Support
- Relaxation Supplement
- Sleep Deep
- Cellular Protection
- Testosterone Support Supplement
- High Strength Testosterone Supplement
- Vitamin D3 with K2 Safety Information
- Vitamin B12 Safety Information
- Calocurb Supplement
- Royal Mail Safe Space FAQ
- Is your packaging discreet?
- Why is my order sent every 28 days and not monthly?
- What shipping method do you use?
- What should I do with a treatment I no longer need?
- I'm missing an item in my delivery
- Theres a problem with my order, what should I do?
- I havent received my order, what should I do?
- How do I update my delivery once it's been dispatched?
- How do I change my shipping address?
- When will I receive my order?
- How do I change my delivery date?
- My GP practice isn't showing up, what can I do?
- How do I change my medication?
- How do I change my dose?
- How do I get a copy of my prescription?
- How do I unsubscribe from your emails?
- Is my personal information secure?
- Who is Vir Health Limited?
- How do I delete a payment method?
- What payment methods do you accept?
- When is payment taken?
- How do I close my account?
- Why do I need to verify my identity?
- Why haven't I received my refund yet?
- How can I reset my password?
- How do I renew my subscription?
- How do I unpause my subscription?
- How do I update my payment/card details?
- How do I cancel or pause my subscription?
All CollectionsProductsTestosterone Replacement TherapySubscription FAQsAre there any hidden costs?
Are there any hidden costs?
March 26, 2026
No - we believe in being completely transparent with our pricing.
Once youre on treatment, the only additional fee you may incur is a 55 charge if you choose to have a nurse visit your home for your monitoring blood tests.
If you attend a local clinic, monitoring is fully covered. If there isnt a clinic within a 25-mile radius of your location, we'll fully cover the cost of an at-home nurse visit.
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Numan is regulated by the Care Quality Commission, the independent regulator of all health and social care services in England