Join the team defining the AI era of customer experience

Who we are

Fin is the Customer Agent company delivering perfect customer experiences from support to sales to commerce. Originally founded as Intercom 14 years ago, we were one of the fastest companies to grow from $1m to $50m ARR. Today, still founder-led, we are one of the largest private software companies in the world and the leader in the new category of AI Customer Agents.

Fin aims to create extraordinary value for both employees and investors by tackling work worth trillions across service, sales, and success. We want to be a defining AI companyone people point to when they tell the story of this era. And we want to continue building a special company culture that shapes careers and stays with people long after they leave. We hold a very high bar, but for the particularly ambitious and brilliant, there are few better places to work.

If you want to work at the company leading the most important categories in this pivotal moment for technology, we'd love to talk.