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New Research Reveals How Businesses Scale AI Agents 16x Faster with Agentforce

Agentforce is disrupting the way businesses build and deploy AI agents with speed, quality, security, and scale. See how Agentforce delivers faster, more accurate agentic AI based on an independent report by industry analyst firm Valoir, including in-depth customer interviews.

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Key findings

  • Accelerated Development: Agentforce helps organisations deliver autonomous AI agents an average of 16 times faster than traditional Do-It-Yourself* (DIY) approaches.
  • Enhanced Accuracy: Agentforces pre-tuned models, integrated guardrails, and streamlined tuning process result in a 75% increase in AI agent accuracy compared to DIY methods.
  • Reduced Complexity: Agentforce simplifies the development process with pre-built tools, templates, and integrations, making Agent model setup 7.5x faster than DIY approaches.
  • Improved Trust and Security: Agentforce leverages the Einstein Trust Layer with built-in security features and guardrails to protect customer data, which would take companies over one year to build effectively.
Read the Report

*Do-It-Yourself (DIY) agentic AI involves companies building and customising their own AI systems that can act independently to achieve specific goals. Instead of relying on pre-built infrastructure and tools, these companies design, develop, and fine-tune AI agents to meet their unique needs, often using open-source resources and tools. This includes building models, integrating data, engineering prompts, and building guardrails and data security.

Research methodology

Valoir conducted in depth interviews with more than twenty Salesforce customers representing a range of industries, company sizes, and geographies. All had experimented with some form of generative AI to build their own agentic apps before Agentforce was released, and were piloting Agentforce or using it in production.

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