Gorgias's AI Agent is designed to handle topics that make up 80% of most ecommerce brands support queries. It easily connects to Shopify to read order data and help your customers manage their orders.

Ada is built for SaaS, telecommunications, and companies with different support needs.

While Ada is a standalone tool that must integrate with a helpdesk, Gorgias is all in one.

Consolidate your AI, helpdesk, and conversion tools into one spend less time switching tabs and managing multiple vendor contracts, and enjoy the convenience of a true customer experience tool.

AI Agent for Sales uses real-time data to engage shoppers with pre-sale assistance, product recommendations, and discounts. If customers hesitate at checkout, AI Agent can answer last-minute questions, turning browsers into buyers.

Ada isn't built for sales. It lacks native tools for upsells, cross-sells, or discounting, so it can't increase revenue like Gorgias can.

Gorgias's AI Agent is easy to set up, relying on text instructions and a library of pre-built Actions. Connect to the most popular ecommerce apps, like Shopify, Loop Returns, and Recharge, to customize your workflow.

Ada requires time and money spent on API configurations with your helpdesk, Shopify, and other tools for each question you want to answer. Most brands have to rely on Adas team or developers to make simple changes.

Onboard on Gorgiass secure and reliable platform smoothly with hands-on implementation, custom integrations,SMS support, advanced analytics and ticket management, support for multi-brand and multi-language, and more thats why 40% of the 250 largest stores on Shopify choose Gorgias.