Gorgias AI Agent detects when a shopper is about to make a return and steps in with helpful alternatives, like a different size, color, or style. Instead of losing the purchase, your brand keeps the relationship strong and customers leave knowing that their needs matter.

From new collections to holiday sales, product drops can overwhelm your inbox. AI Agent handles the surge with instant answers to sizing, shipping, and stock questions, while Shopping Assistant turns the spike in traffic into upsell opportunities that boost AOV.