B2B buyers move fast. Your support should, too.

Gorgias is the conversational commerce platform that helps wholesale brands automate repetitive requestsso your team can focus on key accounts, not inbox admin.

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Industry insights you need to know

60%

reach out to support for invoices and freight updates

28%

end their contracts after experiencing poor support

70%

expect flexible return, shipping, and payment options

83%

expect to manage their orders online

Support shoppers through every bulk order

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Quick resolutions for simple requests

Deliver complete orders without the paperwork. Gorgias AI Agent resolves 58% of repetitive requestslike invoice copies and freight updatesfreeing your team to focus on high-impact moments like negotiations and account growth.

Effortless returns and logistics

When something goes wrong, your clients expect speedy replies. Gorgias connects with apps like Loop, ReturnLogic, and ShipBob to automate exchanges and returns, and delivery updates. This leads to less back-and-forth, plus confidence in every order.

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Global support, 24/7

Cross-border deals can stall when costs or requirements arent clear. Gorgias provides upfront policy answers, localized Help Center content, and AI Agent support in multiple languages. Buyers get clarity no matter where they are, and your brand reduces cart abandonment.