Re:amaze doesn't have an autonomous AI Agent. Their AI tool helps agents expand or shorten drafts basically ChatGPT, with limited value.

Gorgiass AI Agent is autonomous and a true part of your team. It answers emails like a human, with empathy and your brand voice, to automatically resolve up to 60% of your emails.

Gorgiass AI Agent for Sales uses real-time data to engage shoppers with pre-sale assistance, product recommendations, and discounts. If customers hesitate at checkout, AI Agent can answer last-minute questions, turning browsers into buyers.

Re:amaze isn't built for sales. It lacks native tools for upsells, cross-sells, or discounting, so it can't increase revenue like Gorgias can.

Shopify is an investor in Gorgias, and our entire platform has been built around Shopify from the very beginning. With Gorgias, you can easily add Shopify variables to Macros and auto-replies no coding required.

Re:amaze makes agents manually enter these variables using Liquid, making support more complicated than it should be.

Gorgias focuses on high-quality integrations with tools most ecommerce brands use. Enjoy easy-to-set-up and deeper integrations with Klaviyo, Attentive, Loop Returns, Recharge, and 100+ apps. Unlike Re:amaze, Gorgias integrates with Skio, Shipbob, Postscript, ReturnLogic, Narvar, Okendo, and Lateshipment.

40% of the 250 largest stores on Shopify choose Gorgias. Onboard Gorgias's secure platform with a hands-on implementation team, custom integrations, advanced analytics and ticket management, multi-brand and multi-language support, and more.