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Customer Success Stories | Salesforce CA

Salesforce delivers Customer Success.

With Salesforce, the worlds best-loved companies empower humans to do more with AI, acting on all their data to find deeper insights, drive automation, and create greater customer success. See how.

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Stories in the Spotlight.

Customer Story

Trudel Immeubles revolutionizes Canadian real estate industry with AI

Discover how Salesforce and AI are helping real estate company enhance tenant experiences, drive data-driven insights, and streamline leasing.
Customer Story

Young Drivers scales customer support & scheduling with Agentforce.

Learn how the digital labor platform will help Young Drivers meet their growing customer demands.

Customer Story

The Adecco Group connects 1:1 with each job seeker with Agentforce.

Learn how their agent-first approach will help them build meaningful connections at scale.

Customer success with Headless 360 platform

Customer Story

RBC Wealth Management wows new clients with onboarding in 24 minutes.

RBC Wealth Management consolidated 26 systems into one to exceed client and advisor expectations.

Customer Story

Wrong order? Uber Eats resolves cases faster by automating workflows.

Uber Eats unifies merchant data from order details to payment systems to resolve disputes faster.

Customer Story

From 4 days to 4 minuteshow Vonage uses automation to respond faster

See how one telecommunications company achieved massive scale by simply working smarter.

Explore all our customer stories.

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Customer Story

Uni Recycle boosts environmental and community impact with AI

Discover how Uni Recycle is scheduling more collections and recycling more assets with AI agents for automated workflows and seamless communications.
Customer Story

State Farm underwrites its future with a customer-first transformation.

State Farm uses Salesforce to gain a unified view of the customer, manage policyholders current and future needs using AI, and integrate data from third-party systems to simplify the customer experience.
Customer Story

How CarMax is disrupting automotive retail for a second time.

Learn how to create a single source of truth and accelerate innovation across your organization.
Customer Story

Huntington Bank uses more robust data to figure out what its customers need.

This bank used Salesforce to create a comprehensive customer database, which gave agents the information they needed to respond to customer desires.
Customer Story

See how Surf Air disrupted the private airline industry in more ways than one.

See how Surf Air uses Salesforce CRM to manage every customer touchpoint perfectly, leading to growing demand with over 2,400 members in the database and a 600-person waiting list.
Customer Story

Pearson Education gives learners smarter service with Success Cloud.

Pearson Education, a global digital education provider, improved customer service with Salesforce technology and experts. Read the success story about how Pearson is getting a 360-degree view of customers, replacing legacy CRMs, and piloting chatbots
Customer Story

See how Papa Murphy's syncs its 1,500+ franchises from opening day forward.

Learn how Papa Murphys uses Community Clouds Partner Community software to coordinate every step of a franchise store launch.
Customer Story

AAA Carolinas Digitizes Member Experience

AAA Carolinas provides a better member experience by becoming more relationship-focused. Gaining a single view of the member, with the help of Salesforce Architects, lets the auto club act on cross-selling opportunities and improve member service and enga
Customer Story

Alpha Poly wraps up double digit growth with Salesforce

Packaging business boosts growth with insight-led approach to sales, service, and quality control
Customer Story

Miovision helps cities become smarter, safer, and more sustainable with Salesforce

Traffic management Trailblazer puts smart cities in the fast lane
Customer Story

League looks to a healthy future with Salesforce

Leading health benefits experience platform boosts sales and service levels with greater personalization and digitization.
Customer Story

Canada Drives puts car loans in the fast lane with Salesforce

Car loans company helps more people buy their dream car with smarter sales, seamless service, and online dealer community

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