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CRM for Recruiters | Staffing Agency Software | Salesforce CA
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Sales teams track their personal quota, their team quote, forecast gaps and likely deals in their pipeline in a dashboard. [Sales teams track their personal quota, their team quote, forecast gaps and likely deals in their pipeline in a dashboard.]

Fuel staffing growth with an AI-assisted and agentic workforce.

Connect clients, sellers, talent, and recruiters, increasing efficiency and placement velocity with a CRM for recruiters powered by Agentforce.

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Industry leaders improve engagement and fill jobs faster with a CRM for recruiters and sellers.

Allegis customer story [Allegis customer story]
Burtch Works customer story [Burtch Works customer story]
TrueBlue customer story [TrueBlue customer story]
The Adecco Group customer story [The Adecco Group customer story]
Capita customer story [Capita customer story]
Indeed customer story [Indeed customer story]
The Adecco Group [The Adecco Group]

I love what I've seen of Agentforce. We can move from a one-to-one relationship with candidates to connecting with millions whilst maintaining the human touch. It's incredibly powerful and promising for the future."

Denis Machuel
CEO, the Adecco Group, The Adecco Group
Read the story

Transform client and candidate engagement with agentic AI.

Use autonomous AI agents to attract top talent, engage candidates at scale with personalised, multi-channel communication, streamline the recruitment process, and make smarter hiring decisions.

Nurture every lead.

Enhance efficiency and scale by augmenting sellers with autonomous AI agents who work 24/7 to cultivate leads, answer questions about your services, and schedule meetings.

An email recommendation to recruit a viable candidate. [An email recommendation to recruit a viable candidate.]

Engage every candidate.

Autonomously engage every candidate in any channel using natural language, recommend jobs, screen, and schedule interviews, guiding candidates through every step of the process.

A customer journey builder outlining the customer journey via Instagram ad. [A customer journey builder outlining the customer journey via Instagram ad.]

Coach every seller.

Augment sellers with AI agents who can provide real-time coaching, facilitate role-plays tailored to the opportunity at hand, and assist sellers with guidance and action in the flow of work.

A customer journey builder outlining the customer journey via Instagram ad. [A customer journey builder outlining the customer journey via Instagram ad.]

Grow client relationships.

Utilise autonomous AI agents, grounded in trusted data, to engage clients, streamline onboarding, automate processes, deliver insights, resolve issues, and escalate to humans when it matters.

Mobile view of a talent onboarding portal outlining the steps for a candidate after being recruited. [Mobile view of a talent onboarding portal outlining the steps for a candidate after being recruited.]
An email recommendation to recruit a viable candidate. [An email recommendation to recruit a viable candidate.]
A customer journey builder outlining the customer journey via Instagram ad. [A customer journey builder outlining the customer journey via Instagram ad.]
A customer journey builder outlining the customer journey via Instagram ad. [A customer journey builder outlining the customer journey via Instagram ad.]
Mobile view of a talent onboarding portal outlining the steps for a candidate after being recruited. [Mobile view of a talent onboarding portal outlining the steps for a candidate after being recruited.]

Unify the workspace and accelerate placements with AI-assisted workflows.

Bring sellers and recruiters together on a single platform, leveraging integrated data, automation, and AI across any channel to increase efficiency, streamline workflows, and grow revenue.

Optimise the seller experience.

Empower sellers with real-time data and AI that allows them to prioritise the right clients, protect margins, and drive productivity with coaching and resources surfaced in the flow of work.

A detailed listing of prospective leads along with an AI-based prediction of conversions. [A detailed listing of prospective leads along with an AI-based prediction of conversions.]

Streamline the recruiter workflow.

Quickly search for candidates, intelligently match the right people to the right jobs, and seamlessly submit them to clients to accelerate placements and drive success.

A dashboard with the available opportunities for a company. [A dashboard with the available opportunities for a company.]

Message in any channel all from one platform.

Engage clients and candidates seamlessly through email, voice, and messaging tools all from a single, integrated platform to streamline communication and enhance efficiency.

A dashboard with the available roles to fill in a company. [A dashboard with the available roles to fill in a company.]

Gain better insights.

Use contextual data and predictive insights, delivered directly in the flow of work, to streamline processes, make better decisions, and enhance effectiveness across all client and candidate interactions.

A dashboard with the available roles to fill in a company. [A dashboard with the available roles to fill in a company.]
A detailed listing of prospective leads along with an AI-based prediction of conversions. [A detailed listing of prospective leads along with an AI-based prediction of conversions.]
A dashboard with the available opportunities for a company. [A dashboard with the available opportunities for a company.]
A dashboard with the available roles to fill in a company. [A dashboard with the available roles to fill in a company.]
A dashboard with the available roles to fill in a company. [A dashboard with the available roles to fill in a company.]

Create lasting client and candidate relationships.

Unify and activate customer data to power AI, enhance message relevance, personalise campaigns, and increase client and candidate engagement.

Build rich client and candidate profiles.

Create a complete view of the client and candidate relationship with any data, build segments, calculate insights, and take action.

Detailed flowchart to upskill a talent. [Detailed flowchart to upskill a talent.]

Create real-time journeys.

Engage in preference-based multi-channel messaging and create relevant 1:1 moments for candidates and clients.

Service agents dashboard with relevant performance details. [Service agents dashboard with relevant performance details.]

Deliver personalised experiences.

Extend business processes to clients and candidates and deliver personalised experiences on any device.

A Salesforce bot assigning a new job record on Slack. [A Salesforce bot assigning a new job record on Slack.]

Strengthen brand loyalty.

Leverage AI and data to identify client and candidate signals to improve retention and strengthen brand loyalty.

A Salesforce bot assigning a new job record on Slack. [A Salesforce bot assigning a new job record on Slack.]
Detailed flowchart to upskill a talent. [Detailed flowchart to upskill a talent.]
Service agents dashboard with relevant performance details. [Service agents dashboard with relevant performance details.]
A Salesforce bot assigning a new job record on Slack. [A Salesforce bot assigning a new job record on Slack.]
A Salesforce bot assigning a new job record on Slack. [A Salesforce bot assigning a new job record on Slack.]

Build your staffing and recruiting solution with the following Salesforce products:

Agentforce

Scale your workforce with agents for any business use case to drive customer success with humans.

Find out more

Sales Cloud

Improve sales rep efficiency with automated, intelligent sales tools that help your business scale.

Find out more

Service Cloud

Increase client satisfaction, deflect more cases and maximise efficiency with the most complete platform powered by AI and data.

Find out more

Marketing Cloud

Personalise client experiences and optimise each campaign with data-first solutions for any channel and device.

Find out more

Data 360

Activate client data across Salesforce apps and offer your team key insights and contextual data.

Find out more

Tableau

Make better business decisions with the world's leading data and analytics platform.

Find out more

Slack

Power productivity with automation, knowledge, AI and collaboration at the centre of an open, extensible platform.

Find out more
Sales, Service, Marketing, Commerce and Slack in one interface [Sales, Service, Marketing, Commerce and Slack in one interface]
Take the first step with Starter Suite.

Find more clients, win more business and keep your customers at the heart of it all with an all-in-one CRM suite. Starter Suite, brings sales, service, marketing, and Slack together, so you can grow more efficiently with easy-to-use CRM tools.

Find out more Try for free

Keep up with the latest staffing and recruiting trends, insights and conversations.

Salesforce for Staffing: Leveraging Salesforce and Partner Innovations [Salesforce for Staffing: Leveraging Salesforce and Partner Innovations]
Webinar

Turbocharge Productivity and Your Bottom Line with Digital Labour Powered by Salesforce Agentforce

Watch the webinar
Improve Engagement and Fill Jobs Faster with Automation, AI, and Real-time Data [Improve Engagement and Fill Jobs Faster with Automation, AI, and Real-time Data]
Webinar

AI-Driven Staffing: Streamline Processes and Boost Revenue

Watch the webinar
Automate Staffing and Recruiting Success with Data and AI [Automate Staffing and Recruiting Success with Data and AI]
Webinar

Automate Staffing and Recruiting Success with Data and AI

Watch the webinar
Staffing & Recruiting AI Playbook: Increase Placements & Profit Without Growing Your Team [Staffing & Recruiting AI Playbook: Increase Placements & Profit Without Growing Your Team]
Webinar

Staffing & Recruiting AI Playbook: Increase Placements & Profit Without Growing Your Team

Watch the webinar

Ready to take the next step with the world's #1 AI CRM for Professional Services?

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Salesforce for staffing and recruiting FAQs

What is CRM for recruiting?

Customer relationship management (CRM) is a system that provides staffing and recruiting firms a way to manage their client and talent interactions across sales, customer service and marketing, as a means to stay connected, streamline processes and improve profitability.

What is the best CRM or staffing agency software for a recruitment agency?

Salesforce is consistently ranked as the #1 CRM provider every year by a variety of organisations. Salesforce has staffing and recruiting customers that range from the largest enterprises to small- and medium-sized businesses who use our CRM for recruiters and Agentforce solutions.

Why do recruiters need a CRM?

As a recruiter, having a CRM can be highly beneficial to keep all your talent details, interactions and history in one place; track emails, calls and meetings to ensure consistent and professional communication; manage your tasks efficiently; and gain insights from your data.

How to use CRM to manage candidates in a CRM for recruiters?

CRM can be used to centralise candidate information including resumes, contact information and interview notes. CRM can automate communications with the talent such as acknowledging receipt of applications and scheduling interviews. CRM can also maintain a database of past candidates for future roles.

How much does a staffing agency software cost?

Salesforce CRM solutions start at $25 USD per user per month for our Starter Suite for small staffing businesses and varies based on the specific solutions you need. Our team will build a quote based on your unique needs.

Disclaimer: Salesforce pre-built Agentforce capabilities are constantly being enhanced based on customer feedback and may not reflect actual product details. Solutions may not be currently available, delivered on time or at all. Customers should make purchase decisions based upon solutions that are currently available.

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