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A programme management dashboard for nonprofit related insights. [A programme management dashboard for nonprofit related insights.]
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Agentforce Nonprofit (formerly Nonprofit Cloud)

Nonprofit Cloud

The foundation of Salesforce for Nonprofits is Nonprofit Cloud the one solution your organisation needs to fund, deliver, and measure impact. Nurture all stakeholder relationships on a single platform that facilitates data-driven work, in a secure way. Have the flexibility to adapt, to sustain, and grow, in an ever-changing environment.

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Bring fundraising, programmes, volunteer management and outcomes together.

Learn more about our purpose-built Nonprofit Cloud features for fundraising, programme, volunteer and outcome management.

Fundraising

High-Touch Fundraising

Manage giving lifecycles with corporations, foundations and individuals with the Fundraising Portfolio and see a holistic view of a person with Donor Profile.

A dashboard containing a portfolio of members and leaders and another dashboard containing portfolio performance metrics. [A dashboard containing a portfolio of members and leaders and another dashboard containing portfolio performance metrics.]

Mass-Market Fundraising

Build complex, reusable segments and use Source Codes to track the performance of your appeals across segments, messages and channels.

Source code to track segment population. [Source code to track segment population.]

Fundraising Operations

Process gifts with Gift Entry and run the business of fundraising by managing commitments, designations, soft credits, tributes and much more.

A list of recently viewed gift batches. [A list of recently viewed gift batches.]

Prospect Research Agent

Summarise wealth capacity, create philanthropic assessments and summarise philanthropic milestones to get to that major gift much faster.

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A dashboard containing a portfolio of members and leaders and another dashboard containing portfolio performance metrics. [A dashboard containing a portfolio of members and leaders and another dashboard containing portfolio performance metrics.]
Source code to track segment population. [Source code to track segment population.]
A list of recently viewed gift batches. [A list of recently viewed gift batches.]
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Volunteer Management

Management and Operations

Streamline volunteer management with a system that handles events, roles, shifts and locations. Plan capacity, track attendance, manage applications and keep volunteers engaged with automatic reminders and follow-ups.

A view of creating a new volunteer initiative or event in the system. [A view of creating a new volunteer initiative or event in the system.]

Volunteer Engagement and History

Capture volunteer details, engagement history, availability, location and skills to ensure the best fit for each role. Easily view their contact info, relationships, activity history and total hours volunteered.

A view of a volunteer's profile listing out relevant information like volunteer shifts. [A view of a volunteer's profile listing out relevant information like volunteer shifts.]

Self-Service

Share volunteer opportunities and simplify sign-up and onboarding with a branded volunteer portal using Experience Cloud. Inform volunteers about their impact with Tableau.

A volunteer portal shown on mobile. [A volunteer portal shown on mobile.]

Volunteer Capacity and Coverage Agent (Beta)

Helps you find unfilled shifts, ensuring volunteer shifts are covered, and volunteers have a positive experience with your organisation.

A volunteer portal shown on mobile. [A volunteer portal shown on mobile.]
A view of creating a new volunteer initiative or event in the system. [A view of creating a new volunteer initiative or event in the system.]
A view of a volunteer's profile listing out relevant information like volunteer shifts. [A view of a volunteer's profile listing out relevant information like volunteer shifts.]
A volunteer portal shown on mobile. [A volunteer portal shown on mobile.]
A volunteer portal shown on mobile. [A volunteer portal shown on mobile.]

Programme Management

Programme Management and Service Set-up

Centralise key programme and service information to see whats happening on the ground and for real-time reporting on programme performance.

Action tab portal containing a list of items. [Action tab portal containing a list of items.]

Programme Enrolment and Attendance Tracking

Identify everyone enrolled in programmes and benefits, track their attendance and act on trends to ensure that you are on track toward targets.

Desktop and mobile view of session attendance. [Desktop and mobile view of session attendance.]

Programme Participant Experience

Give participants and clients faster access to care with a secure, self-service portal for participants or volunteers with Experience Cloud.

A client portal containing all the essential details. [A client portal containing all the essential details.]

Programme Participant Agent

Streamline tasks like note-taking, referrals, and goal updates freeing staff to focus on clients.

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Action tab portal containing a list of items. [Action tab portal containing a list of items.]
Desktop and mobile view of session attendance. [Desktop and mobile view of session attendance.]
A client portal containing all the essential details. [A client portal containing all the essential details.]
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Outcome Management

Outcome Strategy

Define your desired outcomes with the programmes that will drive them.

An outcome management dashboard containing open indicator performance periods and recently viewed outcomes. [An outcome management dashboard containing open indicator performance periods and recently viewed outcomes.]

Indicators, Time Periods and Results

Create consistent indicators to measure your progress. Set targets and track results to ensure performance accountability.

An outcome management dashboard containing indicator performance details. [An outcome management dashboard containing indicator performance details.]

Dynamic Assessments

Create and manage assessments to streamline collection of outcomes data from programme participants.

An outcome management dashboard with a list of outcomes, outcome indicator assignment and upcoming targets. [An outcome management dashboard with a list of outcomes, outcome indicator assignment and upcoming targets.]
An outcome management dashboard containing open indicator performance periods and recently viewed outcomes. [An outcome management dashboard containing open indicator performance periods and recently viewed outcomes.]
An outcome management dashboard containing indicator performance details. [An outcome management dashboard containing indicator performance details.]
An outcome management dashboard with a list of outcomes, outcome indicator assignment and upcoming targets. [An outcome management dashboard with a list of outcomes, outcome indicator assignment and upcoming targets.]

Extend the power of Nonprofit Cloud with products from across Salesforce.

Marketing Cloud

Get to know your stakeholders through unified profiles. Personalise communications across any channel with AI. Build lasting relationships that drive impact.

Learn more

Data 360

Activate your data across Salesforce applications. Empower teams to engage stakeholders at every touchpoint, with relevant insights and contextual data in the flow of work.

Learn more

Slack

Bring your people, knowledge and favourite apps together, right where you are working. Speed up processes and deliver big results with automation, trusted AI and transparent teamwork.

Learn more

Omnistudio

Build guided, hyper personalised digital experiences with low code.

Learn more

Nonprofit Cloud Pricing

See pricing
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Christians Against Poverty (CAP) Helps Bring Holistic Debt Support with Salesforce
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Get the most out of Nonprofit Cloud with thousands of partner apps and experts.

Classy [Classy]
Findock [Findock]
DonorDrive [DonorDrive]
Posimente [Posimente]
WealthEngine [WealthEngine]
AmpImpact [AmpImpact]

Hit the ground running with Nonprofit Cloud tips, tricks and best practices.

Nonprofit Cloud [Nonprofit Cloud]
Trial

30-Day Free Nonprofit Cloud Trial

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Dreamforce Session

Get ready for the Future of Fundraising with Nonprofit Cloud

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Ready to take the next step with the worlds #1 Agentic CRM for nonprofit?

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Start your trial.

Try Nonprofit Cloud free for 30 days. No credit card, no installations.

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Nonprofit Cloud FAQs

What is Nonprofit Cloud?

Nonprofit Cloud includes features and products developed using the power of the Salesforce platform. Taking advantage of this technology, we can provide faster, easier access to the Salesforce portfolio of innovative products and services.

Who is Nonprofit Cloud for?

Nonprofit Cloud is the foundation of Salesforce for Nonprofits. Many of our customers, small and big, start their Salesforce journey with Nonprofit Cloud, which takes the #1 AI CRM and reimagines it for nonprofits, charities, social housing associations and social businesses.

How much does Nonprofit Cloud cost?

Through the Power of Us Programme, any eligible nonprofit receives 10 free Salesforce Nonprofit Cloud or Sales/Service Cloud licences. Salesforce offers discounts on additional licences to eligible nonprofits. They get the exact same functionality as other Salesforce customers, just at a lower cost.

What are the benefits of Nonprofit Cloud for Fundraising?

Nonprofit Cloud for fundraising provides new ways to engage donors, raise funds and drive outcomes with strategic planning and data-driven insights. Built on the secure foundation of Salesforce, fundraising increases operational efficiency, collaboration and adoption of best-in-class practices.

What are the benefits of Nonprofit Cloud for Programme Management and Outcomes?

Nonprofit Cloud for Programme Management and Outcomes helps you to define, plan, track and deliver your programmes and the benefits they provide

What are the benefits of Nonprofit Cloud for Volunteer Management?

With volunteer management software built into Nonprofit Cloud, you can easily set up, manage and track everything that matters to your volunteers and your organisation. Strengthen relationships, grow your community and drive greater outcomes all in one place.

What are the benefits of Nonprofit Cloud for Grantmaking?

Create and publish funding opportunities, provide grant seekers with proposal collaboration tools, award grants and manage budgets and disbursements.

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