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Informatica from Salesforce: Trusted Context for Agents | Salesforce
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Salesforce welcomes Informatica.

Read the press release.
Salesforce Trusted Context diagram showing integrations with Informatica, Tableau, Mulesoft, and Data 360 [Salesforce Trusted Context diagram showing integrations with Informatica, Tableau, Mulesoft, and Data 360]

Informatica from Salesforce: Trusted Context for the Agentic Enterprise.

Power AI with Trusted Context. Informatica from Salesforce delivers agentic and headless data management, governed metadata, and AI-ready pipelines across any cloud.

Speak to an expert

What is Trusted Context?

Trusted context is your data from every source and system plus the meaning, history, and relationships that make it accountable. It's what turns raw enterprise data into something an AI agent can actually reason over: governed, traceable, and ready to act on. With Informatica, now part of Salesforce, trusted context extends to every AI agent through Informaticas headless Intelligent Data Management Cloud (IDMC), which exposes governed data services via Model Context Protocol (MCP) so any agent can invoke accurate, reliable data instantly, wherever it runs..

This includes entity definitions, hierarchies and relationships, domain rules and quality checks, lineage and provenance, and usage and policy metadata harmonized enterprise-wide across ERP , supply chain, finance, commerce, and Salesforce.

Salesforces trusted context solution [Salesforces trusted context solution]

Why does Trusted Context matter?

Enterprise AI agents dont fail because of the models they fail because the data underneath them is fragmented, outdated, and governed. 76% of data leaders say governance hasnt kept pace with AI.

Informatica and Salesforce together form the industrys first Trusted Context solution, extending trust and governed metadata across the entire enterprise, so your agents are always working with data thats accurate, contextual, and AI-ready.

Scott Strickland, Chief Commercial Officer, Wyndham Hotels & Resorts [Scott Strickland, Chief Commercial Officer, Wyndham Hotels & Resorts]

Informatica, Agentforce 360, Data 360, and MuleSoft give us a clear, trusted view of hotels, guests, and franchises. That context helps us move faster and automate processes that required significant manual effort.

Scott Strickland
Chief Commercial Officer, Wyndham Hotels & Resorts
Andy McCann, Architect, Digital Strategy and Transformation Division, Yamaha [Andy McCann, Architect, Digital Strategy and Transformation Division, Yamaha]

Salesforce and Informatica accelerate our ability to build a unified, trusted data ecosystem across Yamaha, positioning us to safely scale AI-driven personalization, automation, and innovation.

Andy McCann
Architect, Digital Strategy and Transformation Division, Yamaha
Theodora Bakker, VP of Data, The Hearst Corporation [Theodora Bakker, VP of Data, The Hearst Corporation]

Headless data management is...an architectural requirement for achieving the speed and accuracy we need in mission-critical operations. We are excited that Informatica now brings this capability.

Theodora Bakker
VP of Data, The Hearst Corporation

Bring trusted context to your enterprise.

Universal Data Access

Deliver headless data management by turning every IDMC capability into a governed, reusable service your AI agents can invoke instantly via Model Context Protocol (MCP). Connect any platform or cloud with zero custom connectors and zero governance gaps.

Informatica

Connected Ecosystems

Connect and transform data, and integrate apps and APIs from any cloud and any department powered by intelligent agents and end-to-end integration.

Informatica

Unified Master Data

Maximize data reliability with Agentic Multidomain MDM. Informatica MDM continuously cleanses, stewards, and enriches master data in real time pushing trusted authoritative records into agentic workflows and lakehouse environments to ensure accurate personalization and compliance.

Informatica

Governance and Trust

Know where your data comes from, how its used, and who can access it across AWS, Microsoft Fabric, Databricks, Snowflake, and more. IDMC is the governed data layer that ensures every agent acts responsibly.

Informatica

Metadata Intelligence

The Metadata Explorer MCP Server ensures agents understand asset classifications and business terms, so they always know what data is sensitive or safe to act on.

Informatica

Intelligent Automation

Access CLAIRE AI capabilities exposed as MCP for seamless discovery and invocation across your favorite tools, including Claude, Slackbot, Cursor, and more, automating data management from any surface.

Informatica

Meet the unified platform for context-driven action.

The combined capabilities of Salesforce and Informatica unify these essential layers.

Informatica

Trust & Governance

Find, clean, govern, master and protect enterprise data at AI scale. Now with headless access via MCP and CLAIRE Agent Skills so your agents always have the trusted data they need, wherever they run.

  • Headless Data Management
  • Master Data Management
  • Data Quality & Observability
  • CLAIRE Agent Skills
Learn about Informatica

Data 360

Activation & AI

Transform fragmented data scattered across your enterprise into one, complete view of your business to fuel real-time workflows, better decision making, and more intelligent agents.

  • Application Integration
  • Structured & Unstructured Data
  • Data 360 Governance
  • Agentic Setup & Data Management
Learn about Data 360

MuleSoft

Integration & Automation

Integrate applications, orchestrate workflows, govern agents, and synchronize data with APIs, events, and automation tools.

  • Application Integration
  • API Management
  • Event Processing
  • Workflow Automation and Multi-Agent Governance
Learn About MuleSoft

Tableau

Analytics & Data Visualization

Visualize insights, orchestrate data pipelines, govern analytical assets and synchronize metrics with interactive dashboards, AI-driven insights and data preparation tools.

  • Data Preparation & Connectivity
  • Interactive Dashboards & Visualization
  • Augmented Analytics & AI
  • Enterprise Governance & Data Management
Learn About Tableau
Salesforce Agentic Architecture infographic [Salesforce Agentic Architecture infographic]

Salesforce and Informatica FAQ

What is trusted context, and why does it matter for enterprise AI?

Trusted context is raw enterprise data unified with the meaning, history, and relationships that make it accountable and AI-ready. It matters because AI agents fail when their underlying data is fragmented, outdated, or ungoverned. By combining Informaticas data management with Salesforce, this solution delivers the industrys first Trusted Context using the Model Context Protocol (MCP) to expose governed, accurate data services so any AI agent can reason and act reliably, wherever it runs.

Why did Salesforce acquire Informatica?

Salesforce acquired Informatica to establish the data foundation enterprise AI demands. Autonomous agents require trusted context from across the entire business finance, operations, supply chain. Additionally, by embedding Informatica's data cleansing, MDM, and governance capabilities directly into Salesforce, companies can feed AI services like Agentforce with accurate, reliable data, reducing hallucinations and delivering more trustworthy AI-driven insights.

I am an Informatica customer. What happens to my current products and contracts?

Informatica will operate as part of Salesforce and will continue to support its existing data management solutions and partner integrations. Customers should expect continuity and a commitment to integrating Informatica's technology, like Data Integration and Data Governance, Access & Privacy seamlessly into the Salesforce platform.

How does the Informatica acquisition change my data management and will I get a single customer view?

The Informatica deal extends Salesforces reach across the entire enterprise, adding robust Data Catalog, Data Governance and Data Quality to your full data ecosystem.

It also significantly strengthens Master Data Management (MDM) capabilities, allowing you to unify customer and operational records to create a single, trusted golden record. This is essential for accurate reporting, enhanced customer experiences and better decision-making.

How does Informatica's technology work with Data 360 and MuleSoft?

Informatica's tools for Data Quality, Governance, and Metadata Management will be integrated across the Salesforce platform, enhancing Data 360, Agentforce 360 and MuleSoft. It provides the robust data pipeline and data cleansing tools needed to ensure data entering Data 360 or flowing through MuleSoft is trusted, clear, and actionable.

Will the Informatica acquisition help our company with data governance and compliance, especially responsible and ethical AI?

Yes. Informatica brings industry-leading capabilities in Data Governance, Quality and Privacy to the Salesforce platform. This unified foundation will help ensure that all data used by your AI agents is standardized, secure and compliant with necessary regulations, making your AI processes more accountable and trusted.

What is headless data management and why does it matter?

Headless data management separates Informaticas powerful IDMC capabilities from traditional application interfaces, exposing them as governed, reusable services via MCP. This means any AI agent on AWS, Microsoft, Databricks, Snowflake or Salesforce can invoke trusted data services instantly, without custom connectors. Headless IDMC is currently available in Private Preview, with GA planned for Summer 2026.

When will the new Informatica data capabilities be available for me to use?

  • Informatica MCP Servers on AWS Agent Registry Available now; developers using Amazon Bedrock AgentCore can access Informatica MCP servers for metadata exploration, data quality and MDM with no custom integrations required.
  • Informatica MCP Servers on Amazon Bedrock (Amazon Bedrock Marketplace) Available now.
  • CLAIRE Agent Skills on AWS Available now.
  • CLAIRE GPT on Google Cloud Available now.
  • MDM Extension for Databricks Available now via the Databricks Marketplace; automatically publishes trusted golden records from Informatica MDM into the Databricks Lakehouse.
  • Native IDMC MCP Servers in Databricks Agent Bricks Available now via Databricks Marketplace; invoke Informatica microservices directly within AI agent workflows with no custom integration needed.
  • Headless IDMC Currently in Private Preview; GA planned for Summer 2026.

For capabilities in Private Preview, contact your Informatica account team or Salesforce representative to request access.

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Ready to power your agents with trusted data?

Join the enterprises building on the industrys first headless, governed data management platform, so every agent, every workflow, and every decision runs on data you can trust.

Contact Sales
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