[ Web Proxy ]
URL:
Viewing: https://www.salesforce.com/agentforce/digital-wallet/ [Back]  [Original]
Optimize Your Consumption | Salesforce
Skip to content
mobile menu open [mobile menu open]mobile menu close [mobile menu close]
Get started
Get started

Optimize Your Consumption with Digital Wallet

Digital Wallet provides near real-time data and tools to monitor and manage how you use your consumption-based Salesforce products.

Talk to an expert

With Digital Wallet, organizations can get near real-time consumption insights and usage trends for products like Data 360, Agentforce, and more. Granular usage transparency, a frictionless self-service experience, and proactive alerts enable you to manage, budget, and optimize consumption assets intuitively across your Salesforce investment.

Master your AI, data, and license usage with Digital Wallet

Proactive Consumption Tracking and Alerts

Track Salesforce utilization in near real-time. See exactly which agents or resources are driving usage with consumption cards and out-of-the-box tags. Make informed decisions with configurable alerts for when you approach key usage thresholds.

Screenshot of an email notification titled "Salesforce Digital Wallet Alert" within a stylized mail client interface, showing an alert that 85% of Data Services credits have been used, alongside specific card details and contract terms. [Screenshot of an email notification titled "Salesforce Digital Wallet Alert" within a stylized mail client interface, showing an alert that 85% of Data Services credits have been used, alongside specific card details and contract terms.]

Custom Business Tagging and Tracking

Create your own usage tags to categorize consumption by the environments, agents, or features that matter most to your unique business needs. Easily automate internal chargebacks and ensure every credit is accounted for across your global teams.

Interface mockup of the Salesforce Digital Wallet dashboard showing the Consumption Tags tab, featuring an "All Tagged Resources" data table and a pop-up chart for "Consumption By Region" comparing Marketing, Sales, and Support. [Interface mockup of the Salesforce Digital Wallet dashboard showing the Consumption Tags tab, featuring an "All Tagged Resources" data table and a pop-up chart for "Consumption By Region" comparing Marketing, Sales, and Support.]

Total License Visibility

View your entire Salesforce footprint in one place. Monitor license utilization to ensure your team has the right seats to stay productive and maximize your existing investments.

Interface mockup of the Salesforce Digital Wallet dashboard on the License Utilization tab, showcasing an "All Licenses" data table that tracks license names, types, and provisioned versus assigned counts. [Interface mockup of the Salesforce Digital Wallet dashboard on the License Utilization tab, showcasing an "All Licenses" data table that tracks license names, types, and provisioned versus assigned counts.]

Predictive Analytics and Forecasting

Powered by Tableau Next, visualize usage trends and forecast future consumption. Move from reactive tracking to proactive analytics and planning with data-backed budgeting decisions.

Software dashboard interface featuring analytics charts for data consumption, including "Consumption by Agent" and "Consumption by Action" bar graphs in the background, and a prominent foreground line graph tracking "Consumption Forecast by Agent" for Service, Sales, and Marketing agents. [Software dashboard interface featuring analytics charts for data consumption, including "Consumption by Agent" and "Consumption by Action" bar graphs in the background, and a prominent foreground line graph tracking "Consumption Forecast by Agent" for Service, Sales, and Marketing agents.]
Screenshot of an email notification titled "Salesforce Digital Wallet Alert" within a stylized mail client interface, showing an alert that 85% of Data Services credits have been used, alongside specific card details and contract terms. [Screenshot of an email notification titled "Salesforce Digital Wallet Alert" within a stylized mail client interface, showing an alert that 85% of Data Services credits have been used, alongside specific card details and contract terms.]
Interface mockup of the Salesforce Digital Wallet dashboard showing the Consumption Tags tab, featuring an "All Tagged Resources" data table and a pop-up chart for "Consumption By Region" comparing Marketing, Sales, and Support. [Interface mockup of the Salesforce Digital Wallet dashboard showing the Consumption Tags tab, featuring an "All Tagged Resources" data table and a pop-up chart for "Consumption By Region" comparing Marketing, Sales, and Support.]
Interface mockup of the Salesforce Digital Wallet dashboard on the License Utilization tab, showcasing an "All Licenses" data table that tracks license names, types, and provisioned versus assigned counts. [Interface mockup of the Salesforce Digital Wallet dashboard on the License Utilization tab, showcasing an "All Licenses" data table that tracks license names, types, and provisioned versus assigned counts.]
Software dashboard interface featuring analytics charts for data consumption, including "Consumption by Agent" and "Consumption by Action" bar graphs in the background, and a prominent foreground line graph tracking "Consumption Forecast by Agent" for Service, Sales, and Marketing agents. [Software dashboard interface featuring analytics charts for data consumption, including "Consumption by Agent" and "Consumption by Action" bar graphs in the background, and a prominent foreground line graph tracking "Consumption Forecast by Agent" for Service, Sales, and Marketing agents.]

Manage your Salesforce footprint across your business

Agentforce and Data 360 Monitoring

Get a unified view of your AI currency with Flex Credits. Track everything from Agentforce actions to Data 360 services in a single dashboard to align consumption with business value. Easily understand consumption, with granular insights down to the agent, action, and channel level, and drill into individual actions to see which specific tasks are driving consumption.

A "Consumption Insights" dashboard mockup showing data from March 25, 2026, to April 3, 2026, featuring a stacked bar chart that compares Standard Agent Actions and Custom Agent Actions alongside a "Consumption By Type" data table for production and sandbox environments. [A "Consumption Insights" dashboard mockup showing data from March 25, 2026, to April 3, 2026, featuring a stacked bar chart that compares Standard Agent Actions and Custom Agent Actions alongside a "Consumption By Type" data table for production and sandbox environments.]

MuleSoft Automation Credits

Monitor your end-to-end integration health in near real-time. Track MuleSoft Automation 3.0 credit consumption across MuleSoft for Flow and for IDP in one place to make sure your automated workflows deliver efficiency without hidden costs.

Interface mockup of the Salesforce Digital Wallet displaying the Consumption Cards tab for "MuleSoft Automation Credits 3.0," featuring a blue bar chart for credit consumption over the last 30 days and a breakdown table by integration type. [Interface mockup of the Salesforce Digital Wallet displaying the Consumption Cards tab for "MuleSoft Automation Credits 3.0," featuring a blue bar chart for credit consumption over the last 30 days and a breakdown table by integration type.]

Marketing Messaging

Understand marketing usage across Salesforce Messaging and data services credits with out-of-the-box consumption cards. Understand messaging credit usage in every channel, from SMS to WhatsApp, and access consumption across active mobile devices.

Interface mockup of the Salesforce Digital Wallet dashboard on the Consumption Cards tab, displaying usage for "Salesforce Message Credits - WhatsApp" with a dense blue bar graph showing credit consumption over the last 90 days. [Interface mockup of the Salesforce Digital Wallet dashboard on the Consumption Cards tab, displaying usage for "Salesforce Message Credits - WhatsApp" with a dense blue bar graph showing credit consumption over the last 90 days.]
A "Consumption Insights" dashboard mockup showing data from March 25, 2026, to April 3, 2026, featuring a stacked bar chart that compares Standard Agent Actions and Custom Agent Actions alongside a "Consumption By Type" data table for production and sandbox environments. [A "Consumption Insights" dashboard mockup showing data from March 25, 2026, to April 3, 2026, featuring a stacked bar chart that compares Standard Agent Actions and Custom Agent Actions alongside a "Consumption By Type" data table for production and sandbox environments.]
Interface mockup of the Salesforce Digital Wallet displaying the Consumption Cards tab for "MuleSoft Automation Credits 3.0," featuring a blue bar chart for credit consumption over the last 30 days and a breakdown table by integration type. [Interface mockup of the Salesforce Digital Wallet displaying the Consumption Cards tab for "MuleSoft Automation Credits 3.0," featuring a blue bar chart for credit consumption over the last 30 days and a breakdown table by integration type.]
Interface mockup of the Salesforce Digital Wallet dashboard on the Consumption Cards tab, displaying usage for "Salesforce Message Credits - WhatsApp" with a dense blue bar graph showing credit consumption over the last 90 days. [Interface mockup of the Salesforce Digital Wallet dashboard on the Consumption Cards tab, displaying usage for "Salesforce Message Credits - WhatsApp" with a dense blue bar graph showing credit consumption over the last 90 days.]
Interface mockup of a dashboard with six cards tracking credits and usage for various services, including Flex Credits, Data Services Credits, Data Storage Allocation, Salesforce Personalization, Salesforce Message Credits - Email, and AI Requests. [Interface mockup of a dashboard with six cards tracking credits and usage for various services, including Flex Credits, Data Services Credits, Data Storage Allocation, Salesforce Personalization, Salesforce Message Credits - Email, and AI Requests.]
Access Digital Wallet today to check out your usage.
See how to access Digital Wallet

Learn new skills with free, guided learning on Trailhead.

Ready to take the next step with Agentforce?

play.svg [play.svg]

Build agents fast.

Take a closer look at how agent building works in our library.

Watch demos
groups.svg [groups.svg]

Get expert guidance.

Launch Agentforce with speed, confidence, and ROI you can measure.

See how
call.svg [call.svg]

Talk to a rep.

Tell us about your business needs, and well help you find answers.

Contact us

Digital Wallet FAQ

What is Digital Wallet?

Salesforce Digital Wallet is a consumption-based billing and usage management feature that gives organizations near real-time visibility into their product usage and consumption insights. Digital Wallet supports all of our buying models and tracks licensing utilization, flex credits, and other consumption-based features.

How much does Digital Wallet cost?

Digital Wallet is free to use with the purchase of a Digital Wallet-enabled product. Learn more about enabled products here.

How do I enable Digital Wallet?

After purchasing a Digital Wallet-enabled product and turning on Data 360, users can navigate to Digital Wallet in App Launcher. Learn more about enabled products here.

Can I customize Digital Wallet?

Yes, you can customize product and usage tagging in Digital Wallet to monitor consumption across the products and environments that matter most to your business.

Web Proxy Viewer  |  New URL  |  Original Page