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Free CRM

See what turnkey AI can do for free.

A free CRM with turnkey AI that knows your customers so every tool works together, every interaction builds on the last, and your hardest-won relationships only get stronger.

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Find the CRM Suite that's right for you.

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Free Suite

The CRM to get started organize leads and track customers with assistive AI.
$ 0
USD/User/Month
(2 user licenses included. No contract or credit card required.)
  • Lead, Opportunity, and Customer Case Management
  • Assistive AI with Employee Agent
  • Single-Send Email Campaigns, Forms, and Analytics
  • Connected Slack Conversations
Start for Free

Starter Suite

Turnkey AI + CRM for small businesses automate sales, marketing, and service.
$ 25
USD/User/Month
(Starting price. Transaction fees apply. Billed monthly or annually.)
  • Everything in Free, Plus Unlimited Users
  • Built-In Sales Flows and Lead Routing
  • Dynamic Email Nurture Campaigns and Lead Scoring
  • Secure Payment Links and Ecommerce Storefront
Try for free

Pro Suite

The CRM with advanced automation and deeper customization.
$ 100
USD/User/Month
(Starting price. Transaction fees apply. Billed annually. Contract required.)
  • Everything in Starter plus Enhanced, Real-Time Chat
  • Sales Quoting and Forecasting
  • Greater Customization, Automation+ Access to AppExchange
  • Premier Support (add-on)
Try for free
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Put Salesforce to work for you free CRM.

  • Start fast
  • Sales
  • Service
  • Marketing
  • Slack

See what's possible with Salesforce, free.

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Turnkey from day one.

Out of the box and ready to go. Simple onboarding gets you organizing customers and automating from day one so you can focus on the work that actually matters.

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AI that surfaces what matters.

With built-in AI, your customer details and history are always surfaced so you know your next step, without digging for the context.

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The context you need at every moment.

All your customer data, history, and interactions, connected so you show up to every conversation with the full picture.

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AI you can trust with your customers.

With enterprise-grade security and privacy built in, your customers' trust never have to be the trade-off.

Daniel Saeli, CEO and Co-Founder of TireTrack [Daniel Saeli, CEO and Co-Founder of TireTrack]

Moving to Salesforce was a turning point for us. Before, we were constantly scrambling to keep customer histories straight. Now, everythings unified, saving us time and setting us up to scale with a solid foundation.

Daniel Saeli
CEO and Co-Founder, TireTrack
Get free CRM

Everything you need, nothing you don't.

Every Salesforce Suite is built to help lean teams execute on their ambition with the right level of automation, customization, and support for where you are today.

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Free Suite

The free CRM for getting started. Organize leads and customers with built-in assistive AI, and see what more Salesforce can do for your business.

Start for free
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Starter Suite

The CRM with turnkey AI that already knows your business. Automate sales, marketing, and service and deliver a great customer experience without the overhead.

Try for free
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Pro Suite

The CRM for when your ambitions get more complex with advanced automation, deeper customization, and the integrations to match.

Try for free
See all pricing
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Ready for more of everything? Time for Starter Suite.

When businesses need more users, more automation, and more insights, Starter Suite is the seamless upgrade that maintains ease of use while bringing the power of enhanced Marketing Cloud segmentation, Pay Now links, a Commerce Storefront, and more.

Get started free Learn more

Explore a variety of self-service resources for small businesses.

Check out these resources designed to help you get started with Salesforce. We always have new, exciting ways for you to learn and find support as you grow.

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Communities

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Put turnkey AI to work for your business

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Get Salesforce. Free.

Start fast with built-in AI and everything you need to get going at no cost.

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Talk to an expert.

Not sure where to start? We'll help you figure it out.

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Watch a Starter Suite demo.

See exactly what you're getting before you commit.

Watch now

Free CRM FAQs

What is a free CRM and how does it help small businesses?

Salesforces Free Suite is a no-cost CRM for up to two users that replaces scattered spreadsheets with one organized system. It gives you turnkey sales, marketing and service tools that set up in minutes, plus built-in AI to draft emails and summarize records. Ultimately, it gives you everything you need to deliver an experience that matches your ambitionregardless of your headcount.

Is Salesforce Free Suite really free?

Yes! Free Suite is completely free with no expiration date, as long as you log in at least once every 60 days. It includes access for up to two users. Once your team grows to three or more, you can easily upgrade to our Starter or Pro Suite plans.

What features and AI capabilities are included for free?

Free Suite provides everything you need to run sales, service, and marketing in one place. It includes built-in AI to help you automate quality interactions youd actually be proud of, keeping you in full control.

Core Sales & Service: Manage accounts, leads, opportunities, and support cases. Stay organized with task feeds, knowledge management, and customizable reports or dashboards.

Marketing Tools: Build custom landing pages for lead capture and send up to 100 emails per month using simple, out-of-the-box templates.

Embedded AI: Click to instantly summarize customer details or draft contextual emails. You'll spend less time chasing info and more time saying the right thing.

Check out our comparison chart to see how Free Suite stacks up, or watch our free CRM demo video to see it in action.

Do the AI features require technical setup?

Not at all. Free Suite is completely turnkey, meaning you can start using it in minutes without needing an IT team or specialists to set it up. The AI operates natively right out of the box, so you can log in on day one and immediately start summarizing records or drafting emails.

How do I get started with Free Suite?

Getting started takes just minutes. Simply sign up to begin using your CRM immediately. To master the platform on day one, take advantage of these built-in resources:

- Guided Checklist: Follow step-by-step guidance to set up your CRM in minutes.

- Interactive Demos: Click through to see Free Suite's tools in action before diving into your own data.

- Live Workshops: Learn best practices directly from our experts in guided, interactive sessions.

Where can I find additional resources and FAQs?

Check out our complete list of Free Suite FAQs, or explore these free resources designed to get you up and running in minutes:

- Guided Checklist: A simple, step-by-step guide to setting up your new CRM.

- Interactive Demos: Watch quick tutorials to see Free Suite and its AI features in action.

- Live Workshops: Learn directly from the experts in our guided, interactive sessions.

Need help right away? Free users can receive real-time 24/7 support via the Agentforce chat bot on help.salesforce.com.

How does the Free Suite differ from the Starter and Pro Suites?

Every tier is built to scale seamlessly with your business as your needs become more advanced.

- Free Suite ($0): Your turnkey starting point. It gives up to two users the essential tools and AI needed to deliver an experience that matches your ambition.

- Starter Suite ($25/user/month): Adds advanced automation, lead routing, and e-commerce tools to help you scale.

- Pro Suite ($100/user/month): Designed for complex growth, offering sales forecasting and deeper customization.

Learn more about Salesforce CRM Suites.

When is the right time to move from Free Suite to Starter Suite?

Teams move to Starter Suite when their ambition exceeds the two-user limit or they need a complete system to reach customers. While Free Suite handles the basics, Starter delivers a turnkey platform for sales, service, marketing, and commerce.

You gain the ability to manage a storefront, run multi-email campaigns, and send payment links to close deals faster. Plus, an out-of-the-box AI assistant tackles daily admin and summarizes video meetings, so your lean team can focus on capturing revenue while AI drafts the follow-ups.

Ready for more firepower? Read our one-page guide to see the exact value of upgrading to Starter Suite.

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