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IT Operations for Nonprofit | Salesforce
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A nonprofit employee working on a system analyzing a dashboard with reports. [A nonprofit employee working on a system analyzing a dashboard with reports.]

IT Operations for Nonprofit

Connect your entire organization on one secure platform for easier collaboration and increased productivity. With the ultimate data management system for Nonprofit, you can pull together all your data, allowing you to unlock and act on insights, raise more funds, reach more people, and drive more impact.

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Nonprofit IT teams of all sizes are finding value with Salesforce.

Year Up [Year Up]
International Justice Mission [International Justice Mission]
NAACP [NAACP]
Make-A-Wish [Make-A-Wish]
Diversus Health [Diversus Health]
Candid [Candid]

Unlock the potential in your Nonprofit data.

Make your data usable, insightful, and impactful with Salesforce. Discover a dynamic Nonprofit data management solution on the most customizable, scalable, and secure platform.

Connect and unify your Nonprofit data.

Data 360 Connectors and MuleSoft

Unify all your stakeholder data at scale, from any source inside and outside of Salesforce, with out-of-the-box connectors.

A Data 360 unification dashboard showing relevant date points. [A Data 360 unification dashboard showing relevant date points.]

Data 360 Harmonization

Harmonize data to create a unified profile. Anticipate stakeholder needs and preferences with unified profiles that adapt to their activity in real time.

A Data 360 unified profile of a customer outlining all orders, purchases and activities. [A Data 360 unified profile of a customer outlining all orders, purchases and activities.]

Tableau and CRM Analytics

Act on your data and insights. Use unified profiles to understand what is and isn't working so you're using your limited resources to drive the most impact. Understand your stakeholders and engage with them in the ways they want to engage.

A smart representation of various data points as a graph. [A smart representation of various data points as a graph.]
A Data 360 unification dashboard showing relevant date points. [A Data 360 unification dashboard showing relevant date points.]
A Data 360 unified profile of a customer outlining all orders, purchases and activities. [A Data 360 unified profile of a customer outlining all orders, purchases and activities.]
A smart representation of various data points as a graph. [A smart representation of various data points as a graph.]

Deliver enterprise-wide analytics and AI.

Tableau

Share data insights and visualizations to make the best decisions. Understand your data and share impact inside and outside of your organization.

Service delivery trends represented as a set of graphs. [Service delivery trends represented as a set of graphs.]

Predictive Artificial Intelligence with Einstein

Use data to predict key information about your stakeholders. Understand your stakeholder behavior. Predict who is likely to complete a program, or a donor's likeliness to become a major or recurring donor.

A predictive AI incorporated into the platform predictiving the propensity to donate to the organization. [A predictive AI incorporated into the platform predictiving the propensity to donate to the organization.]

Generative Artificial Intelligence with Einstein

Create compelling content and code with generative AI. Save time and resources by using generative AI to create a first draft of content, including emails, to engage your stakeholders.

A user drafting a gift proposal with AI-powered Einstein platform. [A user drafting a gift proposal with AI-powered Einstein platform.]
Service delivery trends represented as a set of graphs. [Service delivery trends represented as a set of graphs.]
A predictive AI incorporated into the platform predictiving the propensity to donate to the organization. [A predictive AI incorporated into the platform predictiving the propensity to donate to the organization.]
A user drafting a gift proposal with AI-powered Einstein platform. [A user drafting a gift proposal with AI-powered Einstein platform.]

Safeguard and monitor nonprofit data.

Shield

Monitor, encrypt, and classify your Salesforce data. Report on unauthorized or unlawful activity and encrypt sensitive data. Track changes to critical data and find and classify sensitive data quickly.

Security Center dashboard with relevant metrics and data. [Security Center dashboard with relevant metrics and data.]

Security Center

Centrally view, monitor, and manage your security health. View permissions and controls in a single dashboard. Monitor changes, set alerts, and manage security policies efficiently.

A dashboard for Salesforce Shield with details on security policies. [A dashboard for Salesforce Shield with details on security policies.]

Data Mask

Mask data and manage compliance. Develop and customize with agility. Work with realistic data.

A dashboard for Salesforce Data Mask with an interface to manage customer details. [A dashboard for Salesforce Data Mask with an interface to manage customer details.]

Salesforce Backup

Protect your organization against data loss and corruption. Deploy backups effortlessly and restore data securely and swiftly. Strengthen data resilience against any threat.

A backup dashboard with relevant logs meticulously recorded. [A backup dashboard with relevant logs meticulously recorded.]
Security Center dashboard with relevant metrics and data. [Security Center dashboard with relevant metrics and data.]
A dashboard for Salesforce Shield with details on security policies. [A dashboard for Salesforce Shield with details on security policies.]
A dashboard for Salesforce Data Mask with an interface to manage customer details. [A dashboard for Salesforce Data Mask with an interface to manage customer details.]
A backup dashboard with relevant logs meticulously recorded. [A backup dashboard with relevant logs meticulously recorded.]

Complete your IT Operations solution with products from across Salesforce.

Nonprofit Cloud

Fund, deliver, and measure impact with one integrated platform for Nonprofit.

View detailed pricing

Data 360

Activate your data across Salesforce applications. Empower teams to engage stakeholders at every touchpoint, with relevant insights and contextual data in the flow of work.

Contact us

MuleSoft

Create connected experiences faster with the worlds #1 trusted integration platform.

Contact us

Tableau

Do more with your data with scalable insights from Tableau, the leading AI-powered analytics platform.

Contact us

Salesforce Artificial Intelligence

Drive productivity and personalization with predictive and generative AI across the Salesforce Einstein Platform.

Contact us

Slack

Bring your people, knowledge, and favorite apps together, right where you are working. Speed up processes and deliver big results with automation, trusted AI, and transparent teamwork.

Contact us

Omnistudio

Build guided, hyper personalized digital experiences with low code.

Learn more
View nonprofit pricing
Woman smiling at a laptop [Woman smiling at a laptop]

Build the perfect IT Operations solution with our help.

Get in touch today and our experts will guide you through the process, step by step:

  • Choose the right Nonprofit Cloud edition.
  • Add products/features needed, if not already included.
  • Customize the final result with apps, service, support.
Contact us
A dashboard to compose Einstein sales emails. [A dashboard to compose Einstein sales emails.]

Get trusted AI for nonprofits.

Salesforce delivers trusted, extensible AI built into the fabric of our nonprofit CRM platform. Use our AI to create customizable, predictive, and generative AI experiences to fit all your organizational needs, safely. Bring conversational AI to any workflow, user and department with Einstein.

Learn more
Gary Flowers, Chief Information Officer, Year Up. [Gary Flowers, Chief Information Officer, Year Up.]

Salesforce is the hub in the wheel. We have many other spokes, but they all connect and start with Salesforce.

Gary Flowers
Chief Information Officer, Year Up
Read the story

Learn new skills with free, guided learning on Trailhead.

Hit the ground running with nonprofit data management tips, tricks, and best practices.

Webinar speaker [Webinar speaker]
Webinar

Data Strategy Webinar - How to Get Started

Watch the webinar
How to Build an Insight-Driven Culture at Your Nonprofit [How to Build an Insight-Driven Culture at Your Nonprofit]
White paper

How to Build an Insight-Driven Culture at Your Nonprofit

Get the white paper
Salesforce for Nonprofit: Nonprofit Operations Snapshot [Salesforce for Nonprofit: Nonprofit Operations Snapshot]
Snapshot

Salesforce for Nonprofit: Nonprofit Operations Snapshot

Read the snapshot

Ready to take the next step with the world's #1 Agentic CRM for nonprofit?

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Start your trial.

Try Nonprofit Cloud free for 30 days. No credit card, no installations.

Try for free
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Talk to an expert.

Tell us a bit more so the right person can reach out faster.
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Nonprofit IT Operations FAQ

What is IT Operations for Nonprofit?

IT Operations is a Nonprofit solution for IT buyers in nonprofits. This nonprofit data management solution includes products focused on data unification, analytics, collaboration, AI, privacy and security, and more. This helps nonprofits power teams with a unified view and actionable insights.

Why is data mangement important for Nonprofit?

A data management system for Nonprofit is extremely important because it sets the foundation for getting the most from your data. Starting without a plan means time wasted and data put at risk. By having a strategy in place, nonprofits can ensure data is protected, shared, and acted upon.

How can Nonprofit get started with a data management plan?

Nonprofit can get started by aligning with leadership on what the organization would like to accomplish with their data. From there, organizations should agree on their nonprofit data management strategy and identify what technology tools are needed to accomplish those goals.

How do I choose the right system for my IT and operations management?

When comparing these tools, consider whether the solution has the integrations and customizations you're looking for, a reputable user experience and ROI, trusted customer support, and if the solution can grow with your needs. Outline the pain points, compare features, and explore key references.

What products are included in the Salesforce IT Operations solution?

IT Operations offers a wide variety of products including Data 360, MuleSoft, Tableau, CRMA, Slack, Shield, and Salesforce Backup. Each customer will have a different set of products in their solution, based on their requirements.

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