[ Web Proxy ]
URL:
Viewing: https://www.salesforce.com/life-sciences/pharma/ [Back]  [Original]

Best Pharma CRM Software | Salesforce

Deliver life-enhancing therapies faster with Agentforce 360 for Pharma.

Elevate human expertise with purpose-built, flexible AI agents that automate high-value, regulated workflows from benefits verification to HCP engagement. Break data siloes and accelerate time to therapy on the only deeply unified platform for the Agentic Pharma Enterprise.

[]
[]

Promote personalized engagement while accelerating research and development.

Enhance patient services.

Improve patient outcomes with AI-driven personalized outreach, accelerated therapy orchestration, savings programs, and adverse event management. All powered by an industry-compliant data model.

Validate insurance coverage.

Streamline and automate the verification and re-verification of pharmacy benefits to improve patient access and adherence to medications. Equip agents with payer coverage analysis, SLAs, and reminders on a home page dashboard

Get patients on therapy faster.

Guide coordinators through therapy orchestration with AI-driven insights; providing intelligent recommendations for the next best engagement to meet patients where they are. Accelerate time to treatment with financial assistance programs and alternate medication options.

Collaborate to improve outcomes.

Connect teams to boost collaboration and ensure process adherence, compliance, and high-value outcomes with trusted and advanced integrations.

Make data-driven improvements and drive cross-team efficiencies.

Foster comprehensive, personalized programs using real-time analysis and assessments. Capture patient-reported outcomes and adverse events in a FHIR-aligned data model and take action.

Optimize HCP engagement

Streamline engagement with healthcare professionals through intelligence-driven experiences with pre-call planning, smart summaries, and real-time insights.

Build relationships with healthcare providers.

Give sales teams an intuitive, conversational, and voice-activated interface for account prep. By centralizing disparate data sources into a single, unified view, this hands-free experience delivers territory ratings, podcast-style recaps, and talk-to-text meeting wrap-ups optimizing reps brief face time with HCPs.

Simplify compliance with AI.

Protect sensitive data and meet global regulations (HIPAA, GxP, and GDPR) with compliance supported by AI-monitoring, a secure Trust Layer, and zero-copy integrations.

Deliver personalized, always-on service.

Provide HCPs and KOLs with faster, real-time responses to inquiries. This service is synchronized across face-to-face, email, and digital channels, enabling medical teams to maximize their productivity with providers and KOLs.

Accelerate clinical trials.

Enable seamless execution from molecule to manufacturing, connecting patients, sponsors, sites, and CROs on one flexible, compliant platform.

Recruit and keep more patients.

Enroll eligible candidates faster using AI-powered matching and personalized messages that prevent attrition.

Optimize site selection and activation.

Ensure successful studies with intelligent site selection to measurably improve site performance.

Gain a complete view of your trial.

Collaborate across every phase of clinical development on a regulation-compliant platform, providing real-time data to proactively manage milestones, mitigate risk, and improve overall study cycle time.

Scale advanced therapies.

Streamline cell and gene therapy processes to improve outcomes and lower costs.

Automate therapy orchestration at scale.

Reduce expensive errors in multi-step scheduling, respecting lead time and available capacity among various sites and treatments.

Support patient safety and compliance needs.

Maintain full visibility of custody chains in line with protocols, from sampling through administration, on a connected platform.

Activate an intelligent command center.

Unify systems across partners, patients, and procedures to proactively identify bottlenecks and actionable next steps in real-time.

Learn new skills with free, guided learning on Trailhead.

Keep up with the latest healthcare trends, insights, and conversations.

Report

Connecting Patients to Therapies and Devices Faster with AI

Whitepaper

Redefining Pharma Engagement With AI

Article

Design next-gen clinical trials with data and AI

Ready to take the next step with the #1 Agentic CRM?

Start your trial.

Try Life Sciences Cloud free for 30 days. No credit card. No installations.

Talk to an expert.

Tell us a bit more so the right person can reach out faster.

Watch a demo.

Learn how Salesforce empowers healthier connections.

Pharma CRM FAQ

What is Life Sciences Cloud?

Life Sciences Cloud helps pharmaceutical organizations accelerate the path from research to commercialization. This trusted intelligent engagement platform empowers pharma teams with patient and HCP insights, personalized engagement, and program support.

What are the benefits of CRMs in pharma?

Life Sciences Cloud enables pharma to leverage out-of-the-box AI-powered capabilities that make it easier to engage patients, offer support services, and coordinate stakeholders across manufacturing, supply chains, CROs, HCPs, and other partners all from a single platform.

How do I choose the right pharma software for my business?

When choosing the right pharma management software, prioritize a future-proof and scalable platform for global reach and future growth. Opt for flexible solutions with built-in tools for rapid innovation. Consider TCO (uptime, features, support, integrations) for optimal value.

How does Life Sciences Cloud help with customer engagement?

Life Sciences Cloud for Customer Engagement is a ready-to-use agent-first customer experience with a mobile experience built for contextual insights and actions. Heres how Life Sciences Cloud helps you enhance your commercial interactions:

  • Unified HCP profile with comprehensive details about the account, insights and next actions tied back to patient support
  • Intelligent mobile interface to perform detailing and closed loop marketing
  • Agentic-AI assisted 24/7 support for healthcare professionals
  • Dashboards and metrics to analyze trends, preferences, and prescriptions for improved engagement outcomes
  • Access to Data 360 for an embedded, unified data lake to enable powerful real-time insights and impactful AI actions guarded by the Trust Layer.

Check out our Release Notes and Help page for detailed instructions on setup.


Web Proxy Viewer  |  New URL  |  Original Page