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Agentforce Manufacturing | Salesforce

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Agentforce Manufacturing (formerly Manufacturing Cloud)

Agentforce Manufacturing

Transform your manufacturing operations with Agentforce Manufacturing, purpose-built to turn your manufacturing business into an agile, agentic enterprise. By unifying your sales, service, and back-office operations, Agentforce breaks down data silos and deploys intelligent AI agents to handle the routine, freeing your team to focus on what matters most.

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These leaders trust Salesforce to power their selling success and reimagine their omnichannel service

Product Innovation

  • Summer '26 Release
  • Summer '26 Release Demo
  • Spring '26 Release

Summer '26 release

Explore the Summer '26 release and discover how Agentforce is transforming manufacturing operations. Resolve warranty claims faster with an AI Warranty Concierge that guides customers end to end, accelerate channel sales with an AI Partner Sales Assistant that finds products and builds quotes in seconds, and automate distributor procurement to reduce manual effort and cost. Strengthen partner relationships with smarter rebate management and unlock deeper operational insights with enhanced analytics.

What can you do with Agentforce Manufacturing?

Agentforce Manufacturing is built on the Salesforce Platform, Agentforce Sales, and Agentforce Service. Customers get the benefit of innovation updates three times per year. On top of that, we build the data model extensions that a manufacturer requires and have enhanced those with automation capabilities that result in streamlined processes.

Optimize costs and deliver seamless service experiences to customers and partners

Accelerate service automation by orchestrating end-to-end processes for customer support, complaints, warranty claims automation, asset-centric service and product issues across departments with Agentforce Manufacturing for Service.

Unify and manage the full book of business

Capture a complete picture of net new opportunities alongside customer sales agreements, long-term projects, and an accurate demand forecast with Agentforce Manufacturing for Sales.

Bring AI, automation and analytics to your daily operations

Transform sales, service, and operations process automation

Business Rules Engine for Industries automates workflow fast and without code for processes like claims, rebates, service-parts forecasting, quoting, and more. Simplify integrations to connect enterprise data across workflow processes with declarative mapping. Improve service levels with connected products and a differentiated brand experience for customers.

Summarize insights at scale with AI

Leverage generative AI to summarize revenue insights at scale.

Data visibility, insights, and intelligence built for Agentforce Manufacturing

Make fast, informed decisions with embedded insights, predictive recommendations, and visibility throughout the value chain. Understand the factors driving revenue performance and service precision. Identify pricing opportunities and develop pricing strategies. Drive market, product, and customer alignment with Manufacturing Intelligence.

Agentforce Manufacturing Pricing

Find the right manufacturing automation software option for your needs.

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Manufacturing Cloud - Sales Enterprise

An out-of-the-box manufacturing CRM, built on Sales Cloud.
$ 275
USD/User/Month
(Billed annually)
  • Manufacturing Apps and Features
  • Advanced Platform Customization
  • Sales Cloud

Manufacturing Cloud - Service Enterprise

An out-of-the-box manufacturing CRM, built on Service Cloud.
$ 275
USD/User/Month
(Billed annually)
  • Manufacturing Apps and Features
  • Advanced Platform Customization
  • Service Cloud

Manufacturing Cloud - Sales and Service Unlimited

Manufacturing CRM with automation and AI.
$ 475
USD/User/Month
(Billed annually)
  • Manufacturing Apps and Features
  • Unlimited Platform Customization
  • Sales Cloud and Service Cloud

Manufacturing Cloud Agentforce 1 for Sales Edition

The best of Salesforce for manufacturing sales use cases.
$ 700
USD/User/Month
(Billed annually)
  • Manufacturing Cloud Sales and Service Unlimited Edition
  • Einstein for Manufacturing Cloud, Data Cloud for Manufacturing
  • Sales Enablement, Sales Planning, Spiff, and more

Manufacturing Cloud Agentforce 1 for Service Edition

The best of Salesforce for manufacturing service use cases.
$ 700
USD/User/Month
(Billed annually)
  • Manufacturing Cloud Sales and Service Unlimited Edition
  • Einstein for Manufacturing Cloud, Data Cloud for Manufacturing
  • Digital Engagement, Service Cloud Voice, and more

Get the most out of Agentforce Manufacturing with thousands of partner apps and experts

Hit the ground running with Agentforce Manufacturing tips, tricks, and best practices

Webinar

The Future of Manufacturing Commercial Operations

Webinar

Journey to Service Excellence: Unveiling Agentforce Manufacturing Innovations

Guide

Smarter Savings for Manufacturers

Demo

Agentforce Manufacturing Demos

Ready to take the next step with the world's #1 Agentic CRM for manufacturing?

Start your trial.

Try Agentforce Manufacturing free for 30 days. No credit card, no installations.

Talk to an expert.

Tell us a bit more so the right person can reach out faster.

Watch a demo.

Learn how Salesforce connects the value chain.

Agentforce Manufacturing FAQ

What is Agentforce Manufacturingand what does it do?

Agentforce Manufacturing is the #1 Agentic CRM purpose built for Manufacturers. You can power your customer-centric operations with a digital customer engagement platform that unifies the value chain.

  • Unify opportunities with demand forecasts
  • Serve customers and distributors faster
  • Bring insights to your daily operations with contextualized Data, AI, and Analytics.

What are the benefits of using Agentforce Manufacturing?

Agentforce Manufacturing can help your business in various ways - manage, grow, and forecast your entire top-line revenue, consolidate customer interactions into a single source-of-truth, strengthen partner relationships and make faster, more informed decisions with actionable analytics

How do I get started with Agentforce Manufacturing?

To get started with Agentforce Manufacturing, sign up for a free trial. New customers can purchase Agentforce Manufacturing to access its manufacturing CRM features. Existing Salesforce customers can simply add manufacturing features to their existing Salesforce org by purchasing Agentforce Manufacturing licenses.

How much does Agentforce Manufacturing cost?

There is a Agentforce Manufacturing edition for every manufacturing business, regardless of size or goals. Visit the manufacturing pricing webpage

What is the difference between Agentforce Manufacturing and Manufacturing Cloud?

Agentforce Manufacturing is the new name for Manufacturing Cloud. Agentforce Manufacturing enhances the platform from a traditional industry cloud solution to the Agentic Enterprise engine, leveraging agentic AI to automate and enhance the entire sales and service lifecycle.

What is the difference between Agentforce Manufacturing and Salesforce for Manufacturing?

Salesforce for Manufacturing encompasses the full suite of Salesforce solutions for the manufacturing industry. This comprehensive platform includes tools for field service, supply chain management, partner relationship management, analytics, collaboration, integration, customer engagement, and broader agentic AI capabilities. On the other hand, Agentforce Manufacturing, previously known as Manufacturing Cloud, offers industry-specific innovations tailored for manufacturing companies. This includes a specialized data model, applications, application logic, user experience components, and agentic AI capabilities designed specifically for the manufacturing industry.


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